10/10 service from start to finish and hands down the best I've ever received when ordering online. My parcel arrived under 24 hours after I ordered with absolutely zero problems. I even received an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve ordered a few dresses from here now, and loved them all! The customer service Emma provides is 100/10! Such quick replies and helpful which you don’t get anywhere else. Will definitely be orde... Se mer
Great service, I received my dress quickly and in great packaging condition. Emma the founder of EMORLA, also sent me an email making sure everything was satisfactory with my purchase! This shows... Se mer
Absolutely thrilled with my shopping experience at this e-store! Emma was incredibly helpful when I needed a size exchange, which was handled promptly, professionally, and with clear updates througho... Se mer
Företagsinformation
Skrivet av företaget
About EMORLA (formerly For Luxe Sake) EMORLA is an independent UK fashion brand specialising in destination, occasion and holiday wear. Formerly known as For Luxe Sake, EMORLA is a continuation of the same business, with the same owner, service and commitment to quality. We focus on carefully curated pieces you actually want to wear – timeless, flattering styles designed for holidays, events and special moments. Customer care is at the heart of what we do. If you ever need help with an order, sizing or returns, we’re always happy to help. 📧 Contact us: hello@emorla.co.uk 📱 Instagram: @emorla.co.uk We accept Klarna, Clearpay and Laybuy, and offer fast UK shipping.
Kontaktuppgifter
16 Blundering Lane, SK15 2ST, Manchester, Storbritannien
- HELLO@EMORLA.CO.UK
- www.forluxesake.co.uk
4,9
Utmärkt
82 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AMAZING!!!
Absolutely amazing service and clothing! Cant find such amazing quality clothing at reasonable prices anywhere else! Also love how unique the clothing is ❤❤
15 april 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you xx
Svar från EMORLA (Formerly ForLuxeSake)
Thank you x
Would recommend
I have purchased from ForLuxeSake a few times now, and I absolutely love it. Quality of the clothes is great, pricing is fair and communication is second to none. If you have any concerns, you can contact them and be sure to receive an immediate response. I would definitely recommend x
14 april 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you so much x
Order still not received
I still don’t have my order 3 weeks later ?
14 april 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Hi Fran, I’m really disappointed you’ve left a 1 Star review. Not only is the above incorrect, your order was placed 9 days ago, which is 5 workings days due to the bank holiday, BUT we have also communicated over email, I have explained the delivery issues we have experienced due to the virus which are beyond our control and given you the option to cancel in which you replied “ I completely understand with everything going on things are delayed and that is absolutely fine!”
We are a small business and times are difficult enough without having to worry about our reputation.
Please think before leaving unfair reviews in future.
Emma.
Amazing customer service and the top I…
Amazing customer service and the top I bought is beautiful and amazing quality
Can’t wait to wear it
Thank you so much
27 mars 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you so much! x
Great service
I ordered tights which were understandably delayed. I was kept updated and offered a refund. Great service
25 mars 2020
Omdöme utan inbjudan
Love love love everything I buy ❤❤
10 mars 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you lovely! ❤️
Cream Blair Jacket
I ordered the cream Blair jacket in November an literally haven’t taken it off since! Forever getting stopped, complimented and asked where it’s from when I’m wearing it!! Will deffo be ordering from you again x
5 mars 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Amazing! Thank you so much ❤️
Loved my dress
Loved my dress, so many compliments, such good quality for the price ❤️ Amazing service
4 mars 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you so much ❤️
Really love my outfit
Really love my outfit. Will definitely order again x
19 februari 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Yay, so glad you like it! Thank you for taking the time to leave a review - Emma x
Svar från EMORLA (Formerly ForLuxeSake)
Thanks for taking the time to leave us a review 😘
Loved the customer service
Loved the customer service, the company was so lovely over Instagram DMs. Will defo be shopping from here again X
21 januari 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you for the fab review 😘
Unrealistic sizing
Unrealistic sizing
Size 6-8 was more like size 12
20 januari 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Hey Holly, thanks for your feedback, I’ve checked the dress you returned and can see it does come up slightly bigger than usual, more of a 8 or a very small 10 but it’s definitely not a size 12. Emma x
The best
Absolutely made up with my Gucci tights😍amazing quality came soooo much quicker than I thought🤩best price I’ve seen for these type of tights will definitely be purchasing from here again💕
17 januari 2020
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thanks so much for the fabulous review! 😘❤️
Svar från EMORLA (Formerly ForLuxeSake)
So glad you like them 😘
Excellent service and beautiful jacket.
16 december 2019
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Thank you! So glad you like it 😘
wrong size
Sent wrong size but did refund. Said they wud refund postage for sending back but didnt
11 december 2019
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Hi Jill, I’m really sorry about this I thought this has been done, please could you drop me an email at info@forluxesake.co.uk and I’ll get it sorted. Emma x
Shocking quality of clothes
Shocking quality of clothes, rubbish customer service and I’m out of pocket because they don’t clearly state the do refunds, only in the small print, paid over £100 for two dresses that are terrible quality. Not happy.
19 november 2019
Omdöme utan inbjudan
Svar från EMORLA (Formerly ForLuxeSake)
Hi Kirsty, I would like to apologise for your negative experience shopping with us, please could you contact us again on info@forluxesake.co.uk and we'll get this sorted for you x
Svar från EMORLA (Formerly ForLuxeSake)
Hi Becky, thanks for the lovely review! It means so much xx
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