Federation of Master Builders Omdömen 

Great organisation with a great support network for any building company.
Offering a wide variety of services and resources, everything you need is available to position yourself well within the industry and against your competition.

"Knowledgeable and friendly staff—nothing was too much trouble. Quick to respond and, all in all, great service."

Very good service always keeping up with the current build trends and working practices also very good for
information on building regs changes

I am a customer of a builder in Caerphilly Goode building services whose business dealings are to say the least unscrupulous. Telling me I had a hole in my main roof and wanting to charge me £7,000 and that was to put my old tiles back on! Days after his lies two reputable roofing companies inspected my roof reporting I did not even have a cracked tile. I also overheard him telling his plasterer “I’m going to get more money out of her” referring to me! TFMB Dawn in particular acted immediately on my concerns telephoning me to better understand my concerns, the builder is a danger to decent people who want to pay a decent price for a decent honest job, The builder was taken off their site, that demonstrated to me that they took their duty and business seriously.

Renewal Increase too much.

Way above inflation at at this time of cost cutting. not appreciated

Very disappointed service from FMB, following using a builder in the KT23 area who left us homeless, with an extension riddled with problems following bad workmanship and incompetence to rectify the works. Builder was registered with FMB so we turned to them for help and despite us sending them the full structural report (from an incredibly reputable structural engineer firm), plus the Contravention Notice from Building Control, plus photos of the terrible works, the FMB replied 'it does not fall within the scope of the FMB’s Dispute Resolution service. Our service is specifically designed to address issues related to workmanship'. I'm unsure how our situation could be anything other than related to workmanship!

Multiple builders have come to quote to remedy the works and all have been shocked at the workmanship from the initial builder. None of them can believe FMBs reply and most have said it's just another paid for subscription which isn't worth it. (I can't comment on subscription with FMB).

Very disappointing from FMB. For any homeowner who is looking to get works done, don't necessarily trust this logo to be there to help if things go wrong.

Update 14/07/25 - following FMB reply. To note, FMB accepted a 4 line reply from the builder (despite telling me the builder would have to answer all questions raised by myself- which they did not). The builder lied claiming they had tried to remedy things, which was completely inaccurate as they had not. I have never asked FMB to issue compensation or a refund in any capacity - so this is quite a surprise that FMB would put that in their reply. Another completely inaccurate statement. I was led to believe a full investigation was done, but it seems they would trust 4 lines of lies from the builder, instead of Building Control contravention notice which asked the builder to remedy his bad work (but he never even tried) and a full structural report from an engineer who never ended up hearing back from the builder in question. FMB clearly do not work with the customer, but very much on the side of the builder. Homeowners beware!

Great service. I was listed to and supported throughout the resolution of my case.
Many thanks!

A great organisation to belong to.
I have been a member for a number of years and I am proud to be with the FMB.

Very clear instructions, easy to deal with on a professional level. Fair pricing and straightforward process handling.

Great quick communication

Always ready to help and answer questions

Proud to be a member of the FMB , the organisation is very helpful when ever I have needed them

Simple, kept in the loop on site visit time. Pleasant and straight forward

Great experience in Edinburgh for this year's awards in Scotland.

Beautiful venue, excellent service, extraordinary food.

A great night for all involved.

Joined as a trade member, the whole process was extremely well organised, informative and helpful!

Their has been an increase in fees without explanation.
There has been the implementation of an unfair approach of placing job opportunities on an e-mail that in reality we have no opportunity of applying for because the opportunity is too brief.
Rather like getting a ticket for Glastonbury!!

As the Managing Director of London Art Construction and Design Ltd, I’ve found the Federation of Master Builders (FMB) to be a truly valuable organisation in the UK construction industry. Their commitment to raising standards and promoting professionalism among small to medium-sized builders is clear from both their thorough vetting process and regular inspections. From financial checks to site visits and client reference verification, FMB ensures that only builders with high levels of discipline, experience, and integrity are accepted as members. This has given our clients additional peace of mind, especially when dealing with larger or structurally complex projects.

One area I believe the FMB could improve is in its marketing and public awareness. Despite offering a reliable contractor directory, TrustMark accreditation, and support for both builders and homeowners, many homeowners, architects, and even property investors are still unaware of the FMB’s role and the reassurance it provides. A stronger push in outreach, digital content, and branded materials could help the FMB reach new audiences and amplify its impact across the residential and commercial markets.

Overall, our experience with FMB has been excellent. We are proud to be members and to display their badge as a mark of trust and professionalism. I would recommend any serious contractor to apply – and I would certainly encourage clients to prioritise builders who are part of this respected organisation.

We have just become a member of the Federation of Master Builders (FMB). The process is rigorous, which we would expect it to be, but easy to follow with the support given by FMB staff. We were guided every step of the way. All questions answered in a timely manner by a very professional and knowledgeable team!