Federation of Master Builders Omdömen 

916
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolutely joke. An FMB builder did works on our property and massively messed up. Tried the dispute resolution process and FMB were terrible at keeping in touch, haven't taken action against their... Se mer

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Betygsatt 5 av 5 stjärnor

WoodStone Homes are super pleased and proud to have passed our Federation of Master Builders site inspection. Great to meet and discuss one of our live projects with FMB's Naiomi, thank you fo... Se mer

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Betygsatt 5 av 5 stjärnor

Graeme Ayden 45 joinery Ltd has recently fitted a new kitchen in my home. I would strongly recommend him as along with the help of his apprentice Aiden has worked extremely hard. He’s done a lovely... Se mer

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Betygsatt 5 av 5 stjärnor

The fmb representative was patient waiting for an inspection date. Was on time and pleasant to the client and wrote a nice report. Very pleased to have completed the standard required to be associated... Se mer

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Om Federation of Master Builders

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Join the FMB Find a Builder

About us

The Federation of Master Builders is the largest trade association for the UK construction industry and a not-for-profit organisation that is run by members for members.

Our mission

We support small and medium-sized construction companies to grow and manage their business by providing a wide range of support services such as contract templates, unlimited expert advice, online training, and access to a community of fellow professional builders.

Our members must pass an independent inspection and strict vetting process before they join the FMB to ensure they meet the high standards expected of a Master Builder company.

We also connect clients with professional, local builders they can trust through our free Find a Builder service. Our series of ultimate guides for home renovation projects helps clients to understand what to expect during a building project.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

916 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(916)

119 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Professional service and highly…

Professional service and highly recommended.

30 juni 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Johann,

Thank you for the kind review, we're very happy to be of service. Welcome to the FMB - we look forward to championing high standards in construction together.

Best regards,
The FMB

Betygsatt 4 av 5 stjärnor

I am retired now and have been with you…

I am retired now and have been with you for many years and enjoyed all the time with you, And gained a lot of information from you and enjoyed every minute .
I still pay my dues but a lot lower , thank you

1 juli 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Mr Nadin,

Thank you for the kind review, we're glad to have supported you and pleased to hear that you enjoyed your time as an FMB member.

Thanks also for your continued support, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Carol,

Thank you for the kind review, we're always happy to be of service.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

No1 construction Industry professional body

An excellent organisation entirely focused on helping members to continually improve and maintain high standards whilst leading the drive to raise industry standards and professionalism.

1 juli 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Dennis,

Thank you for the kind review, we're proud to support quality, professional builders across the UK.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 1 av 5 stjärnor

Lack of information to date to be able…

Lack of information to date to be able to give a competent review due to lack of communication with someone.

24 juni 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Jonathan,

Thanks for taking the time to leave us a review, we appreciate the feedback. We understand you’ve since been in touch with our Head of Membership Services to resolve your query and an ongoing plan is now in place. If there’s anything else we can do to help, please let us know.

Best regards,
The FMB

Betygsatt 1 av 5 stjärnor

The FMB has zero value to customers of "Master Builders"

The FMB markets itself as a consumer safeguard, yet its funding, incentives, and processes often align more closely with the builders than with the clients who rely on the badge.

My experience with the Federation of Master Builders (FMB) has been extremely disappointing, and I feel it’s important to warn other homeowners before they rely on the FMB badge for reassurance.

Many of the glowing reviews for FMB‑registered builders come from members who prominently display the logo on their websites. In my case, the membership badge gave a false sense of security. The vetting appears superficial, not regularly updated, and does not guarantee that a builder follows the guidelines or has a better track record than a non‑member.

When issues arose with my “Master Builder,” I attempted to use the FMB dispute process. Unfortunately, the builder went into liquidation before even responding to the FMB. The FMB gives builders two weeks to reply in a dispute, leaving customers stuck in limbo with unfinished work and no meaningful support. Once the builder collapses, the FMB offers no protection or recourse.

What became clear is that the FMB is a trade association, funded by builders, and its processes seem to reflect that. In my experience, it offered no practical protection for the client and no enforceable standards. The system feels fundamentally biased toward the builder rather than the homeowner who trusts the badge.

Based on my experience, I would strongly caution anyone against assuming that FMB membership provides real assurance, guarantees, or accountability. It did none of those things for me.

22 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Raaj Constructions

Raaj Constructions

I recently had my garage roof replaced, and I couldn't be happier with the service. from the initial quote through to completion, the builders were professional, friendly, reliable and communicated clearly every step of the way.
the works was completed to a high standard, on time, and the site was left clean and tidy afterwards. the new roof looks excellent, and its clear they take pride in the quality of their workmanship.
i would have no hesitation in recommending this builder to anyone looking for honest, skilled and dependable roofing or building work. Thank you for a job well done!

19 juni 2026
Omdöme utan inbjudan
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear F Sheikh,

Thank you for the kind review, it's always great to hear about the high level of service FMB members have to offer.

Thanks also for using our Find a Builder service, do feel free to reach out to us again at any time.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear GN Builders Ltd,

Thank you for the kind review, we're always glad to be of service. Welcome to the FMB - we look forward to championing high standards in construction together.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

Excellent service and communication

Excellent service and communication

29 maj 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear David,

Thank you for the kind review, we're always glad to be of service. Welcome to the FMB - we look forward to championing high standards in construction together.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

“I have had an excellent experience…

“I have had an excellent experience with the Federation of Master Builders. Their professionalism, industry knowledge, and commitment to maintaining high standards within the construction sector are outstanding. Being a member gives both businesses and customers confidence that quality workmanship and best practices are being followed.

The support provided has been clear, responsive, and helpful whenever needed. The organisation works hard to promote trust, professionalism, and high standards across the building industry. I would highly recommend the Federation of Master Builders to both construction professionals and homeowners looking for reputable and reliable building services.”

1 juni 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Oliver,

Thank you for the kind review, we're proud to support quality builders across the UK, and it's great to hear that being part of the FMB has proven so helpful for your business and your clients.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Christopher,

Thank you for the kind review, we're glad to hear that your company is doing well.

Congratulations on passing your latest inspection, and thank you for your continued support as a member.

Kind regards,
The FMB

Betygsatt 5 av 5 stjärnor

FMB represents contractors that care

FMB is making great efforts to become the directory / benchmark / governance structure for small and medium sized contractors in the UK.

6 maj 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear MC,

Thank you for the kind review, we're proud to support quality SME contractors all over the UK.

Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

There when you need them to be

There when you need them to be

6 maj 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Eden,

Thank you for the kind review, we're proud to support quality builders across the UK.

Thanks also for the continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

great company with great support for…

great company with great support for builders.

30 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear QW Contracts Limited,

Thank you for the kind review, we're proud to support quality builders across the UK.

Welcome to the FMB, we look forward to championing high standards in construction together.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

Knowledgeable and experienced staff who…

Knowledgeable and experienced staff who walked me through the registration process and explained the benefits in detail.

28 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Sweet Homes,

Thank you for the kind review, we're glad the joining process was handled smoothly for you.

Welcome to the FMB, we look forward to championing high standards in construction together.

Best regards

Betygsatt 5 av 5 stjärnor

Incredible staff.…

I found all the people that I have spoken to at FMB to be genuine, friendly and incredibly motivated. The overall feeling I got was everyone was totally convinced with everything they were telling me.

28 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Red Dog Contracts Limited,

Thank you for the lovely review, we're very glad to be of service. Welcome to the FMB - we look forward to championing high standards in construction together.

Kind regards,
The FMB

Betygsatt 5 av 5 stjärnor

InspectionIt's good to be involved with such a…

It's good to be involved with such a professional company

27 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Lee,

Thank you for the kind review, we're proud to support quality builders across the UK.

Congratulations on passing your latest inspection, and thanks also for your continued support as a member.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

Brilliant

Brilliant, helpful and easy to work with

9 mars 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Simon,

Thank you for the kind review, we're always happy to be of service.

Thanks also for your support as a member, and for championing high standards in our industry.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

Fantastic Inspection

The communication with the office admin was seemless.
The field inspection team were highly professional.

22 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Ransom,

Thank you for the kind review, it's great to know that the inspection process was handled so smoothly for you.

Congratulations on passing, and welcome to the FMB! We look forward to championing high standards in construction together.

Best regards,
The FMB

Betygsatt 5 av 5 stjärnor

I had a very pleasant recent experience…

I had a very pleasant recent experience as a FMB member, rebranding my company and receiving the full support and understanding from Rebecca, the membership manager.
Everything was flawless! Thank you so much!

20 april 2026
Logotyp för Federation of Master Builders

Svar från Federation of Master Builders

Dear Lioncrest Developments Ltd,

Thank you for the kind review, we're always glad to be of service. Thanks also for your continued support as a member, and for championing high standards in our industry.

Best regards,
The FMB

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