I wanted to take advantage of the 0% balance transfer. Fluid offered me a good amount of credit, and I’ve set up a direct debit so I’m hoping to get on top of the balance more easily. Easy application... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
People not thinking about Fluid in my point of you Fluid is very important. Why because I'm using for my daily routine. Everyone need to use Fluid them everyone happy for that.... Se mer
Företaget har svarat
Be mindful about accepting credit increase with Fluid Credit Card. This company is a Draconian greedy company. Their interest rate is way out of this world. They will enslave you for life. Avoid Fluid... Se mer
Företaget har svarat
I find the app. easy to use I am 83 years of age the only thing I can Dayi do not like you keep moving my direct debit day I requested the 18 th of each month please do that otherwise you may have pro... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fluid is a credit card designed to help you manage existing balances and stay on top of your credit through balance transfers. It’s ideal if you want to bring your borrowing together in one place and help your finances flow more smoothly. You may have access to 0% interest offers, credit score tracking with TransUnion, instalment plans, payment alerts, and offers and discounts. Together, these features could give you more control and help support you in managing your budget. With clear account information and easy-to-use digital tools, it’s easier to understand what you owe and plan ahead with confidence. Representative 39.9% APR (variable). NewDay LTD. Subject to status. 18+. UK only. T&C’s apply. Credit limits and score could increase with responsible account management.
Fluid Card
Skrivet av företaget
Kontaktuppgifter
Fluid Customer Services PO Box 136, S98 1HB, Sheffield, Storbritannien
- 0333 414 1090
- www.fluid.co.uk
4,5
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Haven't been with Fluid for long but…
Haven't been with Fluid for long but their teams are very nice to deal with.
However, sometimes I have difficulty understanding their pronunciation of important numeric information, such as a long string of numbers, when delivered by a member of staff who has what appears to be a lovely but broad African accent. Sometimes I have to ask them to repeat the numbers again or I have to repeat them back to them for total accuracy, which takes time. Otherwise, I have no complaints and Fluid seems to be a sound organisation.
30 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Richard,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
An old-fashioned breath of respect
The staff member who took my call was professional and kind. I am elderly and not very au fait with telephone banking. This woman did not rush me and repeated information in a clear and calm way. I was not rushed and felt I was treated respectfully. Excellent service with valued customer respect.
28 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Gwen,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
I had a query about my direct debit…
I had a query about my direct debit which had been puzzling me so a quick chat with fluid and it was cleared up
30 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Michael,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Over all experience with Fluid card
Over all experience with Fluid card, and the fraud team for guiding me through the process. As I’m a new customer, mind was put at ease. Highly recommend this company for there services
29 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Caroline,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Best,
Stephanie.
Fantastic customer service and support
Fantastic customer service and support, highly recommended
29 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Paul,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Great service.
i used my card where i wouldn’t normally use it for a fairly large amount and my card was block. i was happy about this as there’s so many scams. i called customer service and got it resolved very quickly. very satisfied. thank you.
29 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi April,
Thank you for leaving a review. We're happy to hear that you've had a positive experience with Fluid.
Best,
Stephanie.
👍👍👍👍👍 Very good
30 juni 2026
Svar från Fluid
Hi Sebastian,
Thanks for leaving a review. It's great to hear that you've had a wonderful experience with us.
Best,
Stephanie.
Svar från Fluid
Good Morning, Ivan,
Thanks for taking the time to share your experience, we're thrilled to hear how easy you found the application process and we hope you enjoy your card!
- Kenith
Svar från Fluid
Good Morning,
We appreciate you taking the time to share your review, we're thrilled to hear you're loving your card!
- Kenith
Its great offer with balance transfer…
Its great offer with balance transfer with no interest which in turn helped us to clear my other card and this as well
26 juni 2026
Svar från Fluid
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Only company that would give me more…
Only company that would give me more time at 0%,
Thanks fluid
25 juni 2026
Svar från Fluid
Hi Mr. Meehan, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Svar från Fluid
Hi Terry, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Svar från Fluid
Hi, Thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
very helpful and efficient
25 juni 2026
Svar från Fluid
Good Afternoon,
Thanks for taking the time to share your review, we're thrilled to have you on board!
- Kenith
I got the card to do a balance transfer…
I got the card to do a balance transfer you didn't make it clear how limited your card options are
20 juni 2026
Svar från Fluid
Hi Andrew, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 414 1090 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
Svar från Fluid
Hi Anthony, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Breaking up is hard to do
Be warned when it comes to closing your account fluid (newday) like to really drag their feet in marking the account as settled on your credit report. Breaking up seems to be hard for them. I closed another at the same time with Virgin and they marked as settled within a few weeks. I wonder how long it would have taken them to report if I had missed a payment. It’s been three months now.
23 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you. Please can you reach out to our Customer Service team on 0333 414 1090 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Best,
Stephanie.
easy to apply for and reconcile…
easy to apply for and reconcile payments to purchases
I find a lot of financial instructions talk about value
but the value is given it's what a customer or user perseaves and I see value with Fluid
24 juni 2026
Svar från Fluid
Hi Lee,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 We hope you continue to enjoy our services.
Best,
Stephanie.
It’s a great card!
It’s great using a card that’s free of interest. I’m slowly reducing the balance on the card I have with the help of my Fluid card.
24 juni 2026
Svar från Fluid
Hi Kulu,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Best,
Stephanie.
Fluid flexibility and timely credit…
Fluid flexibility and timely credit limit increament.
Easy to use app
Inclusion on apple pay
23 juni 2026
Omdöme utan inbjudan
Svar från Fluid
Hi Ayodeji, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.