Flowerssameday Omdömen 

12 978
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The flowers were nice, but they didn't do same day delivery. I've still given 3 stars to be fair, as they did call immediately after my order to let me know it wouldn't be the same day. While on the p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Delighted with this service. A very last-minute online purchase at 8am resulted in a beautiful bouquet being hand delivered only 5 hours later. My Aunt was thrilled. The flowers were lovely, and I fel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them.... Se mer

Företaget har svarat

Företagsinformation

  1. Blomsterbud

Skrivet av företaget

Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(12 978)

91 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 1 av 5 stjärnor

Wish I didn't even have to give one…

Wish I didn't even have to give one star , bought flowers and after paying was told they couldn't deliver, emailed a manager Kathy who is coming across as having special needs who tells me money was refunded which it hasn't been, stay well clear of this company it's a rip off, I will contact my bank and reverse the payment

30 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

Thank you for your feedback. We’re sorry to hear you were unhappy with your experience. We always aim to provide respectful and high-quality service to every customer, and we take concerns seriously.

While we understand frustrations can happen, we ask that communication remains respectful on all sides.
As per my emails yesterday, I can confirm your order was cancelled and refunded, same day, its a same day reversal.

If you have any other questions, please feel free to contact me at my email address.

Kind Regards

Katy

Flowers Same Day

Betygsatt 1 av 5 stjärnor

Very poor. Happy to take your money on the same day delivery but unable to deliver.

Same day delivery my arse. Ordered on 28th April for delivery 29th. Received a message 29th telling me it would be delivered on 30th.

Chased to see if the birthday flowers had beed sent to receive a note on 4th saying the flowers were no longer fresh for delivery.

No shit Sherlock.

28 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


Thank you for taking the time to leave us a review, we really appreciate it.

I am very sorry to hear this, as per our emails, the driver had an issue with the delivery address, we offered for a new order to be sent or a full refund, and the refund was accepted.

We are very sorry for any inconvenience this has caused.

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Beautiful flowers from Flowerssameday

I phoned Flowerssameday and ordered flowers. Katie was so helpful and caring on the phone. The flowers arrived at the recipients home a short while later. The Florist design Gift Box Bright was beautifully arranged and well received. I love that I was able.to.speak to someone local. Highly recommend.

29 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Very disappointing experience…

I had a very disappointing experience with this company.

I paid an extra £7.99 for same-day delivery, yet my order was not delivered on the same day, which defeats the whole purpose of paying for this service.

On top of that, the bouquet I received looked completely different from the one shown in the photo they sent me. The arrangement was messy, lacked the same structure, and had noticeably fewer flowers. It did not match what I paid for at all.

Overall, this felt misleading and unprofessional. I would not recommend them.

ORDER CONFIRMATION: 1205574
order number: FP80009478001
photo order E #688228200100

22 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


I am very sorry to hear this, however, I do not have any orders under your surname, and that order number would not be one of ours?


If you wish to discuss this and me to look into this further please give me an email customerservice@flowerssameday.co.uk

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Highly recommended

The ordering process is clear and very easy. The order was exactly as displayed on the website, and delivery was as arranged. I'd made an error on the address and Katy was very quick to come back to me for checking. The customer service is excellent and I would absolutely recommend the Banbury Flowers same day.

16 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Ordering flowers from Australia for loved ones in UK - so easy

I ordered flowers from Australia for my cousin in the UK. Choose Flowerssameday after reviewing other florist’s offerings. The process was very easy, they offered a great selection of flowers and good prices. Excellent communication from their customer service meant I knew the time window for the delivery and what their process was if no one was home. My cousin wasn’t at home but they placed the flowers in a secure location and left a calling card as well as emailing the action taken along with a photo.
My cousin loved her flowers which looked even more impressive when they were placed in a vase.
Very happy with Flowerssameday and happy to use them again

17 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Beautiful flowers

My friend received her beautiful flowers within hours of me placing my order. She was absolutely delighted with them, sending me a photo so that I could see them too.

Thank you Nicole for assistance, I will definitely order from you again in the future.

Eleanor xx

17 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Ordering flowers from Australia

I thought ordering flowers from Australia for a friend in the UK would be difficult but Flowerssameday made it so easy. My emails were promptly answered and the flowers delivered within a few hours. I asked for a photo of the flowers and this arrived by return email. Overall,it was a very professional service and I would certainly use Flowerssameday again.

17 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

We had a work colleague given bad news…

We had a work colleague given bad news and we wanted to let her know we were thinking of her
It was so easy to do and I think we requested just after 9am and they arrived around 10.30ish how quick is that
Well done 👏

14 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

I ordered flowers 1st thing in the…

I ordered flowers 1st thing in the morning, confirmation of order came through to me, and the shop kept me informed from then on up to when they had been delivered.
Thoroughly professional and personal experience.
I am just ordering more flowers now.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Birthday My sister was over the moon with the…

My sister was over the moon with the bouquet, the flowers were beautiful. Will certainly use their services again and would highly recommend.

10 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Not a single lily open for the funeral

We ordered a spray for my mother's funeral - yellow roses and white lilies. The photo of the spray looked really beautiful on the website, but it was massively disappointing, with not one of the white lilies anything like open. It was just a few yellow roses, as all of the lilies were just small green buds. It looked really miserable. Thank goodness, my daughter rushed around to six supermarkets, and managed to find some white lilies to save the day.

8 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


I am very sorry to hear this, if you wish to discuss this please send me over some pictures to our email address, and I can look into this for you.
customerservice@flowerssameday.co.uk

Thank you

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Delivered on time, beautifully packed.

I ordered on 9th April for delivery on the 10th. The plant and scented candle arrived on time and in perfect condition, very well-packed. My daughter in law is delighted. I shall have no hesitation in using this company again.😀

9 april 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 4 av 5 stjärnor

Beautiful flowers

Easy to use website. Beautiful flowers, delivered on time. The recipient is delighted with them!

26 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Absolutely overjoyed with my order…

Absolutely overjoyed with my order would highly recommend 10/10 service Thankyou Marie

24 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Let's see if I get the transcript which I have a legal right to have!

Katy,
I would like the transcript of the telephone conversation that I had with your staff member who took my order. I know what I ordered Red Rose gift box, at £46.00, the plant that was wrongly delieved I took to a top garden centre and the top manager stated the plant would be no more than £5.99. So I have be ripped off to which I am going to contact 'Rip of Britain'. To all those who read reviews I wouldn't trust this company 'flowerssameday.co.uk'. Go else where. (I have a legal right to request the transcript of the call, so I expect this asap)

10 februari 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


Please email me, and I can send this across.

Many Thanks

Katy

Betygsatt 1 av 5 stjärnor

I would like to make everyone aware of…

I would like to make everyone aware of the experience I have had with same day flowers. I ordered some flowers for my daughter and son in law who have just had a baby. The first pic is the flowers that were received. The second is the picture on there website of the bouquet I ordered. Obviously it will not be identical but as you can see it bears no resemblance to the picture on there site. Now for the price folks. this bouquet cost £75.00 plus £7.99 delivery and £3 for a very small congratulations card. grand total £85.99. The bouquet received is largely chrysanthememums and a couple of spray rose type flowers. I have had various emails backwards and forwards with Katy who is the manager there, she thinks the bouquet sent represents value for money and is prepared to do nothing, she did suggest, if I would like to drive to Peterborough to return them (3 hour roundtrip) I could get a refund.Although it states on there website if you are not delighted with your purchase we will either uplift and replace your item (refused by Katy) or if you require a refund we will collect the flowers and refund you.Sorry about the long post but there was aa lot to cover
Photos are on my facebook page

9 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

Thank you for taking the time to leave us a review we really appreciate it.

As per my emails to yourself, I can confirm the item ordered, was a florist choice item, and it does advise of this on the website,
Please see below description.

Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it will still be just as lovely.

I can confirm the item was sent out, made to the correct value and colours.

Thank you

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Great service

Great service

9 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Useless. I won’t use again.

I’m sure the flowers would have been lovely. Only after I ordered and paid and went on with my day feeling happy that my flowers were organised, I then found an email saying they couldn’t actually deliver them today. They should have told me that before they completed my order and took my money. It’s now too late to arrange someone else to do my flowers. For that reason I personally won’t use them again. It turned out that flowers today don’t infact do flowers today!

7 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


Thank you for taking the time to leave us a review, I am very sorry to hear you are not happy.

We always try our best for same day deliveries, but unfortunately, sometimes not all areas can be covered again, I can confirm your order was cancelled and a full refund was sent to you, thank you.

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Amazing Service

Thanks so much for the amazing service. I ordered a same day delivery in London from New Zealand so was a bit nervy using a service I found online for the first time. But no problems at all - communication was great - they emailed me regularly to advise on the progress of my order and followed up with a confirmation of delivery along with a picture of the flowers - which were beautiful. Thanks you! Very well done.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

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