Great company to deal with. Spoke to both Chris and Danielle and both were extremely efficient, polite and helpful. Everything about the order went to plan and flooring arrived on the day it was suppo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After sales contacted me with advice for underlay before delivery.Delivery was on the day they said and I am really happy with the flooring I ordered.I would definitely recommend to friends and would... Se mer
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After an issue with payment over the website, Chris called me and we had a really good chat where he took time to find out exactly what I needed for my floor. His experience, knowledge and patience he... Se mer
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I ordered the wrong underlay for the type of flooring chosen - Danielle from their support team helpfully phoned to explain why it wasn't suitable. This was not upselling, I was advised to select a... Se mer
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Företagsinformation
Om Flooring365
Skrivet av företaget
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Kontaktuppgifter
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, Storbritannien
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4,6
Utmärkt
1 tn omdömen
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had the pleasure of speaking to…
Had the pleasure of speaking to Danielle the other day on the phone , she made my day and was so helpful !
Great customer service thanks so much Danielle
4 maj 2026
Omdöme utan inbjudan
Great company to deal with
Great company to deal with. Spoke to both Chris and Danielle and both were extremely efficient, polite and helpful. Everything about the order went to plan and flooring arrived on the day it was supposed to and looks great. Good price too for quality flooring. I will definitely use Flooring365 again if I need any further flooring.
27 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything went smoothly from ordering through to delivery, and even better to hear you’re happy with the flooring itself. We look forward to helping again in the future.
The Flooring365 Team
Engineered wood floor
After sales contacted me with advice for underlay before delivery.Delivery was on the day they said and I am really happy with the flooring I ordered.I would definitely recommend to friends and would order from them again. Great service,friendly staff
30 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything from the advice before delivery right through to the finished floor met expectations. We look forward to helping again in the future.
The Flooring365 Team
Svar från Flooring365
Thanks for your review!
The Flooring365 Team
Very good helping me pay over the phone…
Very good helping me pay over the phone Chris and Danielle for the immediate follow up call to organise delivery excellent
30 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. It’s good to know everything was handled quickly and made easy for you from start to finish.
The Flooring365 Team
Very poor customer service
Very poor customer service. Be careful of the returns policy. Ordered the wrong version of the right product and they would not exchange the product after 3 weeks. 14 day returns/exchange policy which is clearly completely inflexible.
30 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thank you for your review Charles.
We're sorry that you feel disappointed in the service we gave you.
You ordered online and the product is clearly advertised as Click Lok. All our correspondence with you, after the point of sale, also clearly referred to the product as Click Lok.
The sample you received clearly showed a click system product and it was labelled as such.
We do not offer the product in a Tongue and Groove version, so it's unclear how you became confused.
The warehouse run a strict fourteen days returns policy, which you are well outside of, unfortunately.
The Flooring365 Team
Very friendly service from Danielle and…
Very friendly service from Danielle and everything was made very clear and simple. Thank you.
30 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. We’re glad you found the flooring you were looking for and our communication was clear.
The Flooring365 Team
Great price for engineered oak wood and…
Great price for engineered oak wood and exactly the finish we were looking for
7 april 2026
Svar från Flooring365
Thanks for your review, we really appreciate it. We’re glad you found the flooring you were looking for, getting the right finish makes all the difference.
The Flooring365 Team
Flooring order with 365
Ordering was simple and quick to process.
Online assistance offered help to order if needed.
The Followup phone call to arrange delivery by Danielle was informative, polite and explained the process thoroughly.
28 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it.
Everything you’ve mentioned sounds positive, so if there’s anything that stopped it being a 5-star experience, we’d really value your feedback.
The Flooring365 Team
Svar från Flooring365
Thanks for your review, we really appreciate it. It’s good to know you felt you got both quality and support, that’s what matters most.
The Flooring365 Team
Svar från Flooring365
Thanks for your review, we really appreciate it.
The Flooring365 Team
Excellent customer service
Really great experience of calling and speaking to Flooring365 agents especially helping me resolve a problem with my online order initially. Really happy with the customer service provided over the phone and they couldn’t have been more helpful in sorting delivery to suit my availability.
31 mars 2026
Svar från Flooring365
Thanks for your review, we really appreciate you taking the time to share it. It’s good to know the team were able to step in, get things sorted and make the whole process easier around your availability.
The Flooring365 Team
Danielle was very helpful in sorting…
Danielle was very helpful in sorting out mg delivery day.
16 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. Getting delivery arranged to suit you is an important part of the process.
The Flooring365 Team
Easy to use website
Easy to use website, free samples is a great touch as its not always easy choosing from pictures online.
21 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. Choosing flooring online isn’t always easy, so having samples to compare at home makes a big difference.
The Flooring365 Team
Honest advice received
I ordered the wrong underlay for the type of flooring chosen - Danielle from their support team helpfully phoned to explain why it wasn't suitable. This was not upselling, I was advised to select a *cheaper* underlay than the one originally selected. I don't believe many other retailers would have made that effort.
They also suggested different pipe rings than those I had chosen would match the flooring colour more closely (same price, so again no upsell incentive). They seem to know their stock and want their customers to be satisfied.
14 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it! Making sure customers have the right products for the job is what matters most, even if that means recommending a cheaper option. It’s good to know that came across and helped you feel confident in your choices.
The Flooring365 Team
Fantastic customer service
After an issue with payment over the website, Chris called me and we had a really good chat where he took time to find out exactly what I needed for my floor. His experience, knowledge and patience helped a lot because this is my first time to lay engineered oak, and he was able to advise whether I had all of the things that I need to suceed with this DIY project. Danielle was also brilliant with ensuring the delivery went smoothly. I haven't started laying the floor yet, but the planks look lovely and I am excited about how beautiful my room will look when they are installed.
14 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate you taking the time to share it. It sounds like you’ve had the right support to get started, especially for a first project like this, which can make all the difference. We hope the installation goes smoothly and that you love the finished result.
The Flooring365 Team
Amazing experience
Amazing experience from start to finish. Friendly, professional and knowledgeable service from Danielle to arrange the delivery. Everything arrived first thing on the arranged day, very well packaged. Would recommend to anyone for their flooring needs, an excellent business.
16 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate you taking the time to share it. It’s great to know everything came together smoothly and that you felt well looked after throughout.
The Flooring365 Team
Svar från Flooring365
Thanks for your review, we really appreciate it. It means a lot to know the team came across as polite and helpful throughout.
The Flooring365 Team
Great help from Chris and Danielle.
Great help from Chris and Danielle.
Quick - responsive made it very easy to deal with this company!
14 april 2026
Omdöme utan inbjudan
Svar från Flooring365
Thanks for your review, we really appreciate it. It’s good to know the team made things easy to deal with, that’s exactly what we aim for.
The Flooring365 Team
Svar från Flooring365
Thanks for your review, we really appreciate you taking the time to share it. Glad everything got off to a good start with us.
The Flooring365 Team
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