Optimistic about ordering online but samples came and was such good quality. The floor is now laid throughout my hall into kitchen into dining into lounge and looks absolutely stunning it has made my... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company deserves 10 stars , but can only give 5 .placed an order , got a delivery date ...order came Friday..layed the floor sunday , placed another order Monday.so we can dp our hall & kitchen .... Se mer
Bought from this company twice and my brother bought once from my review. Unfortunately, the second load turnt up damaged and I was denied a proper refund as I did not take pictures of each damage pie... Se mer
Företaget har svarat
We took a chance after reading a number of negative reviews, and spoke to the floor depot via WhatsApp to see different colours etc, and they were incredibly helpful! We ordered over 50sqm of floor... Se mer
Företagsinformation
Skrivet av företaget
We pride ourselves on offering value for money on quality laminate, vinyl click (LVT/SPC) and wood flooring products. All of our products are premium quality and come with full manufacturer warranties for peace of mind.
Kontaktuppgifter
Unit 16, Rea Busuness Park, Inkerman Street, B74SH, Birmingham, Storbritannien
- 03300102987
- hello@floordepot.co.uk
- www.floordepot.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Flooring is great quality- pitty about…
Flooring is great quality- pitty about delivery times
Wayward Warm oak click boards
Excellent comms throughout from purchase to delivery. Swift delivery.
A few boards had minor damage at one end, but these were used at ends where cuts were required so no issues for me.
For the price, these are a great product.
Got the samples through in good time and also full delivery. Purchased Wayward warm natural oak SPC click boards. With padded bottom allows for a small tolerance in floor height differences.
Would recommend to friends for a low cost option for wood effect flooring.
Read a few reviews regarding product…
Read a few reviews regarding product quality and flooring being received damaged and then terrible customer service encounters, but we decided this was only a small minority and we'd give it a chance.
After placing the order, we weren't sure if we'd done the right thing as straight away we seemed to encounter an issue witn selecting day of choice delivery. A quick IM to Floor Depot, who were immediately responsive, said go ahead and place order and they'd ensure the date we selected was confirmed on the order. We did just that and then heard nothing for about 5 hours! Then had response to say it had been flagged to the other team who were back in the following Monday. So, we left it and hoped for the best.
We then got a response confirming the date we had chosen was confirmed.
However, next day we got an email advising our order had been despatched (this was 4 days before we wanted it for), so we thought it had gone wrong. Contacted Floor Depot and was messaged back with just a number for their delivery agents, not very helpful as we're not their customer, Floor Depot are. So we gave up worrying and thought if it's delivered too early, then it's going to be stolen, or it's not going to come in time. Right up until the morning of the delivery, the tracking showed as still with delivery agent up north, but then we got a update saying it was being delivered within a certain time frame. So it worked out in the end but wouldn't say it was a stress free experience. At least the quality of the floor is excellent and no damages we have found so far.
Would I use Floor Depot again... most probably.
Bought spc laminate flooring the order…
Bought spc laminate flooring the order came on time and stress free also the staff was very helpfull and plenty of communication definetly would recomend
Our flooring is beautiful
Our flooring is beautiful! The quality of the wood is top tier and the pricing is very competitive. Highly recommend
Beautiful flooring options
Great flooring options, great prices. The delivery is a bit slow but the team are great for giving you a call and letting you choose an exact delivery date which is helpful. But the customer service team were also great.
Great service
Great service , I got in contact with a query about flooring stairs every question answered and floorings stunning , this will be my 3rd time sent this website highly recommend
I nearly didn't order from Floor Depot…
I nearly didn't order from Floor Depot (because of a few negative reviews) but I'm so glad I did! The Pale Limed Oak 7mm LVT flooring is fantastic value for money. It is tremendously high quality, that is simple to lay, cut and click together and it looks and feels fantastic. I laid this flooring on the entire ground floor of my house!
Brilliant flooring
Brilliant flooring, fast delivery and great customer service, I’ve ordered from them twice and I’ll be ordering again for all of my future jobs and my personal properties.
Amazing from start to finish
Amazing from start to finish! Lovely quality flooring lovely colour! Delivery was easy and relatively fast!
Spent thousands on flooring and paid…
Spent thousands on flooring and paid extra for allocated delivery- the delivery day came and went. When called I was on hold for 50 mins, they said “who told you it was allocated delivery? You haven’t paid for it” it was clearly on the invoice. Anyway the flooring arrived but I’m still waiting on my door bars coming. Flooring was delivered a week ago- doors bars only dispatched today. Not good as it’s held everything up. I understand we are told they are delivered separately but they could have been dispatched at same time.
Excellent quality for the money
Fantastic experience with Floor Depot…
Fantastic experience with Floor Depot from the very start,ordered online which was so easy and gave a delivery date for two weeks after which was spot on.Lovely delivery guy called Scott who couldn’t have been more helpful and returned 3 packs left after fitting and refunded the next day.The flooring we purchased is brilliant,looks fantastic on our floor 5 stars
Great company to deal with
Ordering the flooring I needed from the Floor Depot was very easy, using the online calculator. They also colour matched the Scotia moulding I needed with the flooring, which was helpful. The laminate flooring is great quality. Delivery was very quick, with great communication too👍
Great Service Kept In Touch & Fabulous…
Great Service Kept In Touch & Fabulous Delivery Service . Excellent Flooring & Prices .Must Admit I Wasnt Sure Doing Online . I Will Be Ordering More Soon
Great flooring :)
Quality is boss for the price got a pallet and free underlay done the whole house still got spares. delivery was quick couldn’t fault it tbh!
Have used these guys for 3 or 4…
Have used these guys for 3 or 4 projects now . Flooring is top quality , very well priced and delivery always on time . Definitely recommend
Flooring good quality laid really well…
Flooring good quality laid really well 2 boxes damaged in transit rectified immediately 2 boxes shipped kitchen looks really nice.
Good Experience
Easy to navigate the website, good options, good offers. Delivered within the estimated timeframe. Good quality.
The WhatsApp chat features gives a good experience though it's chatbot. Overall good experience in purchasing.
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