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FleetMilne Omdömen 

149
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a fantastic experience viewing the property today. Lucas was friendly, professional, and really informative. He made the viewing feel relaxed while clearly explaining all the key details. I rea... Se mer

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Betygsatt 5 av 5 stjärnor

I had been lucky enough to find FleetMilne. I'm extremely impressed with the flat service offered. Quick and efficient they're very prompt and professional. The team has been kind and great at com... Se mer

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Betygsatt 5 av 5 stjärnor

This is the first time to treat with fleetmilne , actually it’s the first time to be in Birmingham in general .. people in the office are very friendly and helpful the procedure are not complicate... Se mer

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Betygsatt 5 av 5 stjärnor

My property manager, Kirsty, has been nothing but great. She has always responded quickly regarding my queries. Any repair request I ever needed, was actioned the same day or the day after even if it... Se mer

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Företagsinformation

  1. Fastighetsmäklare

Skrivet av företaget

FleetMilne is an award-winning estate and letting agent, specialising in sales, lettings, property management and property investment across Birmingham city centre. Since 2004 we’ve built a team of residential property experts from our head office in Colmore Row. Today, we’re leaders in what we do. We have a portfolio of over 2,000 fully-managed and build-to-rent properties, making us the go-to name for all things Birmingham property. Whether you’re looking for your next investment opportunity or to switch your property management, our extensive knowledge of our city’s dynamic property market and vibrant neighbourhoods ensures you will get the best possible advice and support in the UK’s second city.


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4,5

Utmärkt

TrustScore 4.5 av 5

149 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(149)

46 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

So helpful and knowledgeable

Always answered my calls and helpful over the phone we had Yousaf help us with our offer and he was very quick in answering all questions very helpful and friendly.

12 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

We was in searching for a while for the right flat and Yousaf helped us find the perfect flat, very easy going and easy transition into getting the offer ready, very much recommend and couldn't Thankyou enough for everything !

11 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID FLEET MILNE AT ALL COSTS PLEASE!!

AVOID FLEET MILNE AT ALL COSTS PLEASE!!

Good: Alex Cattanach.

Bad: Reading all the reviews is actually quite a releif to myself and my wife, beacuse it confirms that we are not crazy. This was our first time renting a property and really did not know where to start, Alex really did help finding us this place. However from the very first day we moved in it was absloute hell. The flat was left in an awful state, mould, dust, fluff, hair you name it (its funny in the video everything looked so nice, that video must be from years ago) So much misscommunication from the property manager led me to believe I should just wait for bills from energy, water and council tax (Again first time renting so didnt know how it worked) after a whole month of waiting for these bills I found I am not even with the energy supplier that I was supposedly signed up to through fleet milne. This led to multiple late payments and debts with certain companies which is not a good start to renting life.

Moving on, the kitchen light was broke and we were cooking in the dark for a whole month, they had no urgency to fix it and they didnt really care it seemed. As for the kitchen lights multiple other lights kept breaking in the flat, not to mention that the power went out 7 times in total during our stay and again they just did not care.

The freezer was broken and our advice was "eat the food quickly and then defrost it" laughable really, especially after we just did a big grocery shop. They did not even care enough to send out a temporary freezer so we could actually defrost it quicker. The process of getting a replacement freezer took a month.

They are now trying to squeeze every penny from us and trying to do anything possible to keep our deposit. £234 for professional cleaning, they did not even professional clean the property before we moved in. They are trying to blame us for mould on the celing of the bathroom when there is not even ventialtion in there. We mentioned this to them in an email and they simply ignored it. They are not very truthful with the way they go about things, they dont care and all they do is say sorry which is text book customer service and to be honest you haver to say that. For all our troubles they sent an M&S gift basket for the troubles we had, not really fair considering how much we struggled.

They will read 10% of the email and ignore the rest, they lie and they just point the finger at the tennants rather than actually resolving anything. They over charge you for everything and then will do everything in their power to keep your deposit. They won't listen to reason and simply do not care about the tennants.

Please please avoid Fleet Milne at all costs.

4 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fleet Milne

Excellent customer care and advice provided by staff at fleet Milne. This advice included the market and sales in Birmingham alongside more detailed knowledge required for selling our apartment. Would thoroughly recommend Fleet Milne.

9 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class letting agents in…

First class letting agents in Birmingham, and the only only I could really trust having worked with others over the past 15 years! Professional above and beyond and yes I agree - you get what you pay for! A proactive professional team to deal with attending to all your needs always! City’s number one letting agent!

8 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service :)

Yousaf is a brilliant asset to this company! His fast replies and help with the process is amazing! It’s really great to be taken seriously as a young woman looking to move somewhere new :)

28 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service!!

Fleetmilne were the loviest people to me, helped me thoroughly through out my search, and continued to do so when I agreed to take the apartment that I loved! A big thank you to Leona and Yousaf they were always answering my questions and last minute queries when ever I was uncertain! I would 100% recommend, and would definitely use them in the future :)

24 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The real deal

Yousaf was exceptionally professional and friendly, he got back to on every question I had. He has kept updated all the way through the process. A real top letting consultant. I would highly recommend!!!

11 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional staff

Professional staff and very helpful.
Alex Yousef and Sarah they've looked after me and made the process very smooth, i highly recommend them!

19 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yousaf’s Assistance

Within a couple minutes of speaking to Yousaf on the phone, he was able to find a property that matched my specific needs. I viewed the property with him a few days later and it was an enjoyable experience. I got the property and I can’t thank him enough.

17 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic estate agency that conducts…

Fantastic estate agency that conducts everything so professionally! Smooth process with every dealing and so refreshing to see such honesty within estate agency. I would not want to deal with anyone other than FleetMilne.

17 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I rent a property in the city centre…

I rent a property in the city centre with Fleet Milne. The experience has been great so far, with the staff being helpful and responsive, especially Nicola who went above and beyond to help after a “snapped key in lock” incident.

15 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Friendly staff, and fantastic service

Fleet Milne have managed my rental property in the City Centre over the past three years. The experience has always been fantastic, right from the start the staff are friendly and attentive, and very helpful. Initially it was the first time I had put a property on the rental market and they made the whole experience very comfortable and easy.

They keep you informed at every step of the way, and have always provided me with sound advice. They have always found the right tenant for the property in a remarkably quick time, even achieving this in the current very difficult rental climate.

I couldn’t recommend them highly enough.

10 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hannah G

Really friendly staff, quick & efficient! - Great company all round.

8 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Couldn't recommend Fleet Milne enough

Couldn't recommend Fleet Milne enough. They've been excellent in dealing with the entire process while I've been out of the county, and have kept in contact while finding me an ideal tenant. Staff and service second to none!

5 februari 2021
Omdöme utan inbjudan

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