Flamingo Land Resort Omdömen 

Had an amazing family day out today thank you. Special and heart felt thanks to a staff member called Maddie Joseph who worked in Teddy Mountain. She was absolutely lovely with my daughter, actually sat with her at the table whilst she made the bear. Really felt like she went the extra mile to make it fun for her and provide a short calm break from the rides.
The park was amazing too. I do agree with the reviews about the queuing and it wasn't the cheapest but there was a lot of variety on offer and we had the best family day we have had in ages. Thanks so much.

Waste of money.
You cannot do everything here in a single day, even with VIP pass (at £50 per person).
£230-odd for family of 5 (3 kids). £60-odd on overpriced, poor quality food.
Ques were ridiculous. Obviously Flamingo Land doesn't have a people capacity rule & just allow everybody in for as much profit as physically possible.
Even the kids rides had 30-40min waits, by then their novelty was quickly wearing off. Many rides you qued for to discover by the time you got there that they had malfunctioned/closed & staff weren't bothered to let anyone know.
One ride malfunctioned in the pouring rain & the staff member just stood looking annoyed, didn't let anyone on it know what had happened or what needed to be done, just left them all uncomfortable, physically restrained in the rain.
Grown adults without children were getting on kids rides, sad really. Shouldn't be allowed.
We went on 8 rides between 10:00-17:30. 6 of which were just kids rides as the adult ones were 1hr waits.
Managed to see a bit of the zoo which looked diabolical. Sad animals, pacing around tatty, small exhibits. You don't have any time to see any of the shows if you want to do the rides.
Pay-for kiosks were always readily available, funny that.
Staff were unsociable, half-arsed miserable people that barley kept an eye on any of the rides or people's behaviour on them.
Toilets were grim
Staff were not checking if seatbelts were on during some rides (if they even went on), just relied on the bars to stay in place.
It rained the last 2hrs & all of a sudden everything was breaking down.
Read the small print on VIP Passes - you only get to qué jump 5 rides & you must leave an hour between each ride.

Never again. Better out there for less money.

I always thought this was a trustworthy site. How wrong was I. People telling lies about us when all we did was try to help. As far as I'm aware she's a scammer using different names

Well my holiday is over now and still haven't received my deposit the caravan wasn't even used as I couldn't go just goes to show that it was one big scam all the long

Have been to flamingo land numerous times and had a great time. Unfortunately our trip last week was terrible. There had been issues with the rides on the Tuesday but we was told everything would be back working on the Wednesday. When we arrived we waited for Sik for an hour to be told they didn’t know when or if it would be opening so we walked round to other rides finding them closed aswell. We walked round the zoo then had lunch and tried again for the rides but still at least a dozen was closed including 4 out of 5 big ones so the few that was open had ridiculous wait times. The park was filthy with bins over flowing, food just thrown all on the floor so swarms of wasps. We left early because the kids was fed up. I was told to email customer service but they just lied saying only 3 rides was closed. Social media was full of complaints the same as ours. They offered half price tickets to go back but why should we pay to go back when we never got what we paid for the first time. Be aware when the website says only couple rides are shut it’s not accurate

Great Week away at Flamingo Land Resort...
It was an absolute pleasure to stay in 131 Willow Grove, The van is sited in a great location moments away from all the action of the park and the amenities,
Although the British summer was a bit damp it didnt spoil our weeks break thanks to the caravan having a selection of Dvd movies to watch , and good old monopoly and other games on hand to while away a rainy day ... Everything we needed for the day to day was supplied and communication with the owners before and during our stay was perfect ... i wouldn't hesitate to stay here again and highly recommend it to others looking to stay on the park ...

The Ferry Family

Worst place I've been utter rip off stayed for 4 days the amount of drugs flying about the place is a disgrace for a kids venue staff useless avoid at all costs there's nicer places to go with kids

Reading through the reviews on here and it’s disappointing to see negative ones for reasons beyond peoples control. The rides being closed for repairs whilst I get is disappointing but unfortunately for safety reasons this has to happen for the safety of guest… the safety of your children.
When booking holidays with most places the deposit is none refundable you’ve reserved those dates if you decide last minute you can’t or don’t want to go it becomes harder and unlikely that the business or people will be able to get someone else in under such short notice and if they do they’d more than likely have to do a last minute deal loosing more money. So not getting your money back with days to go is a crazy complaint.
Me and my family have been to Willow Grove 3 times now and we’ve loved it every time there’s always something to do or somewhere to go. Keeps the kids and the wife happy… Happy Wife happy life as they say.

visited Monday 21 Aug 23 . What a joke . Firstly stop the toilets. Filthy. Disgusting. First ride took 2 hours in queue. Due to que jumpers . 2nd ride took1.5 hrs only to be closed once we got near the front. Anyway got sick of rides and thought hey ho let's go see the animals instead..LMAO what animals. we found 1 giraffe. 1 Tiger and a Rhino. All look depressed and weak. The whole park was dilapidated. Anyway. OK. let's go get some food then. No luck there either. First stop Chicken grill. Sorry. No burgers left . OK just give me some small fries then.As the kids needed something before they collapse. £4.50 for small.fries !!! ahh OK. let's go somewhere else. Next stop the fish and chip shop. Upstairs in the Hub..oh I'm sorry we are closed for an hour ..... seèeesh. you got to be kidding me ??

just DONT GO..FULL STOP. ABSOLUTE DUMP!
£200 and a day DOWN THE DRAIN !!!

Just come across this review regarding willow grove and have to 100% disagree, I’ve stayed in this van many times and the owners are lovely, it also states in their terms and conditions about cancellation that we have to sign before we can book a holiday. No travel company would give you a refund days before you were due to arrive!! Maybe get yourself travel insurance like we do? Lovely caravan on a great location we’ve already booked back up for 2024!

Just read reviews about 131 willow Grove. Couldn't be more from the truth. We hire from them every year and wouldn't go anywhere else. Imagine if the lass had to refund everyone who had a bereavement or suddenly couldn't make there holiday with 4 days notice! It's states in the terms no refunds so close to the holiday date.
They are brilliant with us, the caravan is immaculate, the communication is brilliant. I asked if i could bring a coffee machine and she went out and bought us one with free pods for our whole holiday! Every day she text to make sure everything was OK and has kept in contact even when we aren't on holiday in her caravan. The people leaving bad reviews were giving a later date for the holiday and have still failed to turn up today, don't let them reviews put you off. Both owners are absolutely brilliant 5 stars from us every time... id leave 10 stars if i could... :)

Not worth the money waiting in ques for over 1 hour and vips jump ques and let on rides soon as while others wait in huge ques turns out your paying a fortune to go on 3 rides if you’re lucky!

This is the second time that we've taken the grandchildren to Flamingo land. They have something here for all ages. Our grandchildren are 3, 7, 9 and 12 and they always have the best time. Thanks Flamingo land, great fun again at a very good and affordable price.

purchased a wks holiday in a private caravan for £895 had a bereavement in the family 4 days before the holiday told the caravan owner would it be possible to cancel the holiday they said i would loose all the money i paid i spoke to flamingoland site manager and told him the situation what happened and all he said was it did not involve us as it’s a private hire caravan this is unacceptable as it on there site the private owners should not be able to hire caravans out and scam people when unforeseen circumstances arise flamingoland should be held responsible for this as it’s there resort i’ve had no held from then i’ll enclose the person involved who has scammed us the owner of 131 willow grove so don’t hire the caravan from these owners

Really Disappointing
Sooooo many rides just not working, and if /when they did open up, there was no telling how long before they broke down / closed again. Those rides that were open had huge queues - we’re talking an hour for little family rides, two hours for thrill rides; as a result each ride we did manage to get on works out to have cost a fortune! Just not worth the money! I could go on … the place looks shabby and run-down, the food outlets didn’t stock what they advertised they had …One plus side is that the Chinese takeaway on-site was excellent - efficient, good quality and value for money.

Terrible half the rides where broken food was terribly overpriced what was open definitely won’t be returning.

We had a great time lifestyle lodge great hottie amazing but why was pitchers not open and we where really looking forward to bingo please bring it back

Waited ar least 45mins just to park. Waited an hour for any of the popular rides even one kiddie ride. Which takes the thrill out of the ride when you do get on. Ran out of coffee, ice cream etc had to find other stalls. To say it cost £260 for 5 adults and two kids, two of these being pensions is a ridiculous amount of money just to queue. Apparently you can pay even more for fast track for a few rides????? Best part was playing in water fountains at the end of the day so would take a towel if you have kids.

AVOID

REPEAT, AVOID THIS PLACE.

Take your kids to the beach and spend your money wisely. 1 hour queue to get on a ride that lasted 45 seconds. Overcrowded, no maps, run down park and all these for £150 for the 3 of us. Absoulte joke

Hi well what can I say went July the queues for rides was pathetic two/three hour wait ridiculous I'm going to Spain next year and IV been hear many a year but no more then the woodlands 8 caravan what a disease riddled van we spent our first few hours cleaning this van luckily we always take our own bedding so wee just get on with it but that was a mistake as we never got our deposit back this person puts photos off a nice new van for u to see but in reality its a state never been cleaned properly since the day it was new then blames you not only blames u she lies lies lies and I mean lies what she blamed us on was pathetic you would need to have stayed there since it was new to have done what she was saying wee done just another woodlands scroungr keeping your deposit but that's ok as she needs it more than us she says she stays on site but never introduced herself onced now we no why I don't want to list the thins wrong with that van like the blood on the quilts/mattresses thilthy with years of abuse and you only notice when its time to strip them when your going home my grandson pulled out the water bed and was told to put it back at once as the smell well only your nostril can explain but when he did I said to my company how is that setee like that I don't no how they do it but it looked not too bad on arrival but boy was it different it looked as though it had been dragged about Britain and she had the cheek to lie to us and say we done it the toilet brush had dirt inside it witch I never told my partner about I just cleaned it there more much more but what I'll Finnish with is if your renting don't go private go through flamingos land and save yourself hassle and one last thing if she the owner sees this I bet she writes back and lies lies lies as she is a lier. and don't think flamingos land will not do anything as they don't get involved with private lets a shame as your park could bee a lot better.