Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible game play bonuses hard to get. If you do withdraw even a small amount you can’t get bonuses after that. They should be reported to gaming commission

Betygsatt 1 av 5 stjärnor

Opaque, clunky, onboarding process - dealing with poor quality people. I opened & closed an account within 24 hours. Don’t waste your time!

Betygsatt 4 av 5 stjärnor

Brilliant site, with excellent customer service - you can even get hold of someone on the phone. Rare old fashioned bookies with no stupid gimmicks.

Betygsatt 5 av 5 stjärnor

Actually a really great site and I’ve been on every one you can think of. Having a mobile number to text customer service is top tier and super quick with replies. Really happy

Företagsinformation

  1. Online-betting
  2. Vadslagningsbyrå
  3. Bookmaker
  4. Kasino
  5. Speltjänster
  6. Online-casino / Bookmaker

Skrivet av företaget

Founded in 1882, Fitzdares has established itself as the only bookmaker that offers a truly personal betting experience. Clients can place bets via an app, website, live chat, SMS, email, and telephone. This multi-channel approach is serviced by a team of sports-mad brokers, who take pride in building genuine relationships with members. In 2024, Fitzdares was named ‘Independent Bookmaker of the Year,’ a testament to its bespoke service that sets it apart from competitors. All members are monitored by a dedicated safer gambling team to ensure a secure and enjoyable betting experience. Fitzdares also hosts monthly events across the sporting calendar, with The Fitzdares Club providing members with homes in the Cotswolds, Windsor Racecourse, The Cheltenham Festival, and most recently at Craven Cottage, home of Fulham FC.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

342 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Worst site I’ve played

Worst site I’ve played. Played casino slots and zero features. Any wins were minimal at best. My advice would be stay well clear of this thieving site.

5 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I been play a lot deposit the money…

I been play a lot deposit the money been taking from my account straight away.i been sending all my documents to verify my account already.try to make the complaint no one responds.when i will receive my withdraw this it so annoying

3 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This site is an absolue joke

This site is an absolue joke! How do i make a serious complaint about them? Maybe if we all come together and complain. Spent 200e in under 20 mins, got bonuses paid nothing in one and next to nothing for the others... im so sick and tired of these casinos getting away with this! Please i need your help. I tried to contact them also but noone is answering me on livechat. Disgrace

16 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor advertisement of the cheltenham…

Poor advertisement of the cheltenham £20 free bet back if loses 13.20 first race.
It was advertised as soon as you log in. Then when you click it, it took me to the horse selection so I picked my horse and placed the bet.
The free bet wasn't issued so I contacted them and they're saying you had to opt in on a separate bonus page which isn't even on the homescreen.
99% of bookmakers don't make you select the offer on a separate page, especially when your advertisement automatically takes you to the race selection.
Very poor

10 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very good customer service

Very good customer service, easy to get hold of in phone and answer emails promptly. They don't seem to have android app any more which annoying for online bookmaker.

23 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Current rating is 1 star as I’m…

Current rating is 1 star as I’m awaiting my withdrawal. Once I get it I will update it accordingly.

I started playing around 2 weeks ago and made a big withdrawal a week ago. I was asked to send in documents which I sent, I was asked for more documents as the withdrawal was quite big but a week later and I’m awaiting confirmation if the documents were accepted.

So far the experience has been good and hopefully the issue is resolved within the next few days so I can get back to playing.

1 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking customer experience

This bookie has gone from being quite good to totally the opposite. Today I played live blackjack, I went to take a card and the dealer failed to give a card, I highlighted this straight away in the live chat, the dealer then bust but my hand showed as a loser. I took a screenshot and sent it to Fitzdares as I didn’t want to deal with the live bot and they came back saying they had reviewed the hand and it was a loser. I highlighted that this couldn’t be the case as I had sent a screen shot of me only having two cards so couldn’t bust. As usual they didn’t listen and really didn’t care. I am disgusted.

27 februari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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