Both prompt with their email and text responses as well as on the phone. Polite and helpful in all instances with any issues resolved in particular around my changing the delivery date of the vehicle... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good communication and service from the admin side. However, the actually delivery of the vehicle I felt a bit under pressure to accept a delivery time to suit the driver and the handover of the vehic... Se mer
What a great service from start to finish Peter Sherry was absolutely magnificent I would highly recommended dealing with him as he made the whole process so simple and painless. Thanks again FVL... Se mer
Third time using this company, all staff are helpful, efficient, not push or sales-y at all make you feel really comfortable and always get the best price. Great delivery, easy to book in collections... Se mer
Företagsinformation
Om First Vehicle Leasing
Skrivet av företaget
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Skrivet av företaget

- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Kontaktuppgifter
Enterprise House, Drumpellier Business Park, Glasgow Road, ML5 1EL, Coatbridge, Storbritannien
- 0800 298 2030
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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I honestly can’t recommend Chris enough! From start to finish he made getting my new car such a smooth and stress-free experience. His communication was brilliant – always quick to respond, kept me updated every step of the way, and answered all my questions without ever making me feel silly.
His professionalism really stood out. Everything was handled efficiently, clearly explained, and exactly as promised. It’s so refreshing to deal with someone who genuinely cares about their customers and takes pride in what they do.
Thank you again, Chris – I absolutely love my new car! 🚗✨
I found the customer service was really good
I found the customer service was really good and any of the questions that were asked were given straight away or they were investigated and came back promptly.
Difficulty pricing car.
Received 3 quotes from the company, each time they weren't able to honour the quote they had sent me . Eventually did order a car but then had issues getting the lease agreement. Representatives weren't able to assist.

Svar från First Vehicle Leasing
Karl Shakespear top man....
I feel fortunate to have dealt with Karl Shakespear. Although I’ve decided to see out the remainder of my PCP agreement on this occasion, I will definitely be returning in the future. He was both hands on and, without doubt, one of the best salespeople I’ve dealt with. Open and transparent from the start, and provided all the right information to help me make an informed decision.
Karl was approachable, easy to speak to, and extremely knowledgeable about the process from beginning to end. His professionalism and guidance made the experience straightforward and positive throughout.
Wonderful customer services
Wonderful customer services, someone always available to help! Jack specifically really helpful. Our second lease with this company would defo reccommend!
Happy first time car leaser
I'm a first time car leaser and FVL made the process really straightforward for me. Reece Barratt handled my offer and couldn't have been more helpful. The website and online contract arrangement all worked really well. Would recommend FVL.
Brilliant service
From starts to finish everything was smooth. Spoke to various people but Reece was first point of contact at sale stage. Every single person was polite and friendly. Gave me regular updates and they just took over. I plan to use them again once my current vehicles term ends simply because of the great service and easy process.
Excellent service
I have been kept fully informed during the whole of the ordering process. The team have always been available to answer all my queries and have responded with answers promptly. My van was delivered on time on the day arranged and I was notified of the time. The delivery driver was very polite and friendly. Everyone has been really helpful and the emails received have been very useful. They fully explain everything regarding the lease and the portal to log onto is simple and straight forward to use. It has been a pleasure, thank you
Professional helpful service
I found FVL through a search on leasing.com when shopping for a car lease. I've never leased a car before but FVL made the process straightforward. Reece Barratt dealt with my arrangement and couldn't have been more helpful. I was pleased with the VFM provided too. Would use them again.
Great service
From start to finish communication and commitment to my requirements was excellent. Thank you Peter Sherry.
Excellent company
Excellent company. We dealt with Chris Peart for our Polestar 4, and the process was a breeze. Could not recommend them more for a hassle-free and delightful experience.
First time but not the last time
This was my first experience in using FVL. I used them because firstly the general overall reviews were positive and the pricing was very competitive. Georgina was a delight to work with - she was always open and honest in her communication with me. Unfortunately I missed out on the first car, due to the dealer not providing the spec anymore but in the end I ended up with a much better Spec Hyundai at a similar price. The process was easy and clear to follow. I would use FVL again - and if you do ask for Georgina !
Truly professional and personalised service!
From start to finish when we collected the car, these guys are just so good. Great and timely communications, and a real personalised service, I couldn't recommend them highly enough!
Everything!!!!
Great service from start to finish
Great service from start to finish, car turned up before the indicated date and was delivered to my door without any fuss.
Awful
Awful. Customer service and general management of lease was awful. Mislead and had to chase constantly for an update. I was mislead to believe car would arrive within desired time frame to hear 4 weeks after this date they didnt know where the car was, contrary to initial information they gave me. I ended up cancelling lease and went with a different company that was amazing and complete opposite!
I would not recommend. Caused a lot of hassle, stress and loss in wages.

Svar från First Vehicle Leasing
Great Company
Great service from beginning to end Leeanne was really helpful i would definitely recommend this company
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