First Tech Credit Union Omdömen 

126
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Either when you call in or contact by phone how professional the staff are,they go out of the way to help and support you.its the friendly faces and how you are treated, from the way they explain thi... Se mer

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Betygsatt 5 av 5 stjärnor

First Tech CU has transformed by day to day banking - I have commenced using Budget account this year - and it is an amazing service to support household budgeting planning and year 2 I have swit... Se mer

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Betygsatt 5 av 5 stjärnor

Never any issues. Whenever I have enquired about services (twice now) they have been so friendly and helpful. Absolute pleasure to contact and deal with. Highly recommend. I cannot remember the mo... Se mer

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Betygsatt 5 av 5 stjärnor

First tech have been a great support to me since I joined, my experience on applying for and being approved for a loan was seamless and so easy. The online services are very user friendly and I can ch... Se mer

Företaget har svarat

Företagsinformation

  1. Medlemsbank
  2. Finansiellt institut

Skrivet av företaget

First Tech Credit Union is the dedicated credit union for employees working in the Information, Communications and Technology (ICT) sector in Ireland. First Tech was established in 1961 and was originally called the Civil Service Credit Union and later became the Telecom Eireann employees credit union and then ESCCU. It was renamed First Tech Credit Union in 2020. Key member benefits include competitive rates on personal loans, various savings options and insurance benefits at no extra cost. Members can borrow up to €120,000* and the maximum savings threshold for individual members is €100,000. (*Terms and Conditions apply). First Tech Credit Union is member-owned and not-for-profit with all profits being returned to members in the form of reduced fees, lower loan rates and attractive dividends. It is overseen by a volunteer Board of Directors. In recent years, First Tech has built strong relationships with many companies across the ICT sector, from multi-nationals to SMEs. First Tech works with these companies and their employees to provide information and advice on First Tech’s products and services. These members value the personal and trustworthy service First Tech provides on a daily basis. First Tech Credit Union is regulated by the Central Bank of Ireland.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

126 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(126)

126 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I found the staff very helpful

I found the staff very helpful, it was a pleasure to deal with them.

20 mars 2026
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Brian, many thanks for those kind remarks about our staff. Much appreciated.

Betygsatt 3 av 5 stjärnor

Loan process

Online application ok found it hard to up load documents
Disappointed to have to ring to sort out loan payments as money not been transferred across and loan showed in arrears. Worried this will affect my credit rating.
Staff very helpfully and nice to deal with

19 februari 2026
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Fidelma,
Many thanks for taking the time to share your feedback with us. We apologise for the error in setting up your loan payment and we fixed it immediately you contacted us. Just to confirm that this will not affect your credit rating. Thanks also for your comments about our staff. We’re delighted to hear that. FTCU

Betygsatt 5 av 5 stjärnor

So fast and easy to apply for a loan

So fast and easy to apply for a loan. Loan was in my bank account on same day

2 december 2025
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Yvonne, we're delighted to hear that you had a good experience applying for a loan with us. Thanks for sharing that

Betygsatt 5 av 5 stjärnor

Helpful staff no matter who you speak…

Helpful staff no matter who you speak to, they will always try to help no matter the situation unlike a standard bank. I would recommend them to anyone.

21 april 2026
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Anthony, that's great to hear. Thanks for sharing that.

Betygsatt 1 av 5 stjärnor

I fodifferace when you become a pensionerund getting a loan the worst…

I found getting a loan the worst experience and felt it was because I had retired I had plenty of assets to cover loan and no face to face also asked for things to be sent in pdf file
I have coffee with retirees for eir and alot have found it not as assemble as the banks who offer lower interest rates . I find the counter staff amazing amazing the credit union was set up for people to stop them going to money lenders and now the y can't use common sense and be there especially for people like me who are almost 40years in one and whre my mother volunteered for years in Harold's Cross credit union

8 oktober 2025
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Helen,
Thank you for taking the time to share your feedback with us.
We are sorry that the interaction did not meet your expectations, and we value the feedback you have provided as it helps us improve the service we offer to members.
We do think that our loan rates are very competitive versus the banks and that we offer a more personal touch. However, we take on board your feedback and we thank you again for sharing your experience.
FTCU

Betygsatt 5 av 5 stjärnor

Not afraid to apply foe a loan

Not afraid to apply foe a loan. Made easy
Not any particular date but each time since I joined.
The budget account takes away all the pressure. Staff sre excellent

15 april 2025
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Hi Nora, thanks so much for your positive feedback

Betygsatt 5 av 5 stjärnor

Application made so easy.

I can complete all of my queries from my sittingroom. I made my request for loan which was approved on a few days and the amount requested was in my bank account immediately. Ease of application plus sped of approval and delivery was excellent.

1 februari 2026
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Thank you for your kind feedback.

Betygsatt 5 av 5 stjärnor

Very efficient

Very efficient, good communicators
Very understanding.
Thanks

15 april 2026
Logotyp för First Tech Credit Union

Svar från First Tech Credit Union

Thanks Danny, we're delighted you've had a good experience with us

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