My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am absolutely blown away by the service I have recieved from Firestormgames. Their communication was amazing, and my item was posted basically as soon as I had ordered it. It has arrived very well p... Se mer
Firestorm Games delivered my purchase to me in great time with frequent updates on shipping - it was near the cutoff for next day delivery but they ensured it was packaged and posted. Product arrived... Se mer
Great store! Staff are very friendly. One of the better stocked stores. Participate in One Piece locals - the ticketing system is simple and there's a good crowd supported by Firestorm. Have also had... Se mer
Företagsinformation
Skrivet av företaget
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Kontaktuppgifter
15 Trade Street, CF10 5DT, Cardiff, Storbritannien
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4,9
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. Packaged very well protected against damage and the order was processed and delivered quickly and safely
Will use again
5 juni 2026
Fast delivery
Fast delivery. All things as ordered. My go to online wargaming store. Brilliant.
5 juni 2026
Fast delivery and Well packaged
Well packaged. Item delivered quickly and items as described. Thank you
5 juni 2026
My go to online hobby store and always will be
great prices, great range, rapid despatch . Frustratingly there was a stock issue with one of the items in my order, however customer service contacted me almost immediately to discuss options and i was able to swap out the item for a different item and have the difference refunded. Shame as its an item i really wanted, but customer service was top notch in reaching out to correct the issue, whereas some other only stores ive dealt with in the past wouldnt have reached out and wouldn't have dealt with it until i contacted them.
3 juni 2026
Very pleased with the fast delivery of…
Very pleased with the fast delivery of my models. Arrived in perfect condition, thank you.
4 juni 2026
Great service and reliable update order…
Great service and reliable update order infomation.
1 juni 2026
Staff are always nice and helpful
Staff are always nice and helpful. the store has a good stock
7 september 2025
Very fast delivery
1 juni 2026
Great service and competitive prices
Great service and competitive prices. Very kindly switched something for me when another item was out of stock. Highly recommend!
29 maj 2026
Great communication and fast delivery
Great communication and fast delivery. Product received in perfect condition.
29 maj 2026
I have been buying wargame models from…
I have been buying wargame models from Firestorm Games for nearly 10 years. I never had an issue with my orders. During the time I owned a Hobby Store in Istanbul, Turkey I had great help from Rob.
29 maj 2026
Excellent service and communication
Excellent service and communication. Staff are brilliant - can't wait to shop here again.
28 maj 2026
Brilliant service all round.
Brilliant service all round.
Fantastic selection. Very rapid delivery. Constant updates on product availability. AND when you message them, they respond so quickly and are very very helpful. We will be coming back!
28 maj 2026
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