My first time shopping with Firestorm and their website promised item shipped same day if ordered before 3pm I think. This is excellent as a number of other FLGS can sometimes take days to ship items... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am absolutely blown away by the service I have recieved from Firestormgames. Their communication was amazing, and my item was posted basically as soon as I had ordered it. It has arrived very well p... Se mer
Firestorm Games delivered my purchase to me in great time with frequent updates on shipping - it was near the cutoff for next day delivery but they ensured it was packaged and posted. Product arrived... Se mer
Great store! Staff are very friendly. One of the better stocked stores. Participate in One Piece locals - the ticketing system is simple and there's a good crowd supported by Firestorm. Have also had... Se mer
Företagsinformation
Skrivet av företaget
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Kontaktuppgifter
15 Trade Street, CF10 5DT, Cardiff, Storbritannien
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4,9
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great products
Great range of products available at a competitive price, easy ordering experience & fast delivery
4 juli 2026
First class experience
First class experience - was apprehensive to start with as only came across them through google search of a product - ordered one item to start with and the communication was superb and arrived as expected so went and ordered several items literally a couple of days after first again spot on and the communication is first class - will definitely be using them again
1 juli 2026
I went into firrstom Swindon Friday…
I went into firrstom Swindon Friday with a few of my mates and the staff was so rude accused me of being a scalper when I asked is there any Pokémon packs. I was also informed that they are working closely with a store in Swindon that has allegations of reseals packs and selling at eBay price for their seal. I don't know about Cardiff and I've heard great things, but Swindon needs a change.
3 juli 2026
Omdöme utan inbjudan
Svar från Firestormgames
Hi TJ, thanks for your comments. We have full CCTV in the Swindon store and having trawled through it I can't see or hear anything that relates to your comments above. If you could reach out to us directly with a specific time we can review further. Regarding us working closely with another store, you have been mis informed. We have no commercial links with any other stores in Swindon or the wider area. We did play an inter store Pokemon challenge with a local store recently which is what I think you may be referring to? This was a group of our regulars who challenged another stores regulars, nothing sinister about that, just the local community trying to have a bit of fun. Please reach out to us on our contact page or call the Store Manager in Swindon if you would like to discuss further or even join in? Regards Rob
Paquet de cartes déjà ouvert
Paquet de cartes commandé, déjà ouvert à la réception et en mauvais état.
29 juni 2026
Omdöme utan inbjudan
Svar från Firestormgames
Hi Thomas, apologies I believe we have located your order. The Warhammer Chapter Approved Mission Deck you ordered were as received from Games Workshop, we agree the quality of these are not up to their usual standard, the seal on these seems to be very fragile so can look like they may have been opened previously. Rest assured they have not been tampered with. If you are unhappy with the quality/condition, please reach out to us and we would be happy to replace for you. Regards Rob
Bonjour Thomas, toutes mes excuses ; je crois que nous avons retrouvé votre commande. Le jeu de cartes de missions « Warhammer Chapter Approved » que vous avez reçu est exactement tel qu'il nous a été livré par Games Workshop. Nous convenons que la qualité n'est pas à la hauteur de leurs standards habituels : le sceau semble très fragile, ce qui peut donner l'impression que le produit a déjà été ouvert. Soyez toutefois assuré qu'il n'a subi aucune altération. Si la qualité ou l'état du produit ne vous conviennent pas, n'hésitez pas à nous contacter ; nous nous ferons un plaisir de procéder à un échange. Cordialement, Rob.
Victor Corpse Bride Figure
The figure arrived the next day when it was suppose to take over a week which one was good. The process for buying was simple and easy to understand. The only downside is that the company they used to post mine did not knock or ring the doorbell at all and was only found later on when we had to take the dog out and found it. Luckily it hadn't been taken or damaged.
22 juni 2026
Awesome service as usual
Awesome service as usual , thanks firestorm . Quick pick and pack. Dispatched v.fast.
21 juni 2026
Firestormgames. Well recommend.
Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the game box arrived in perfect mint condition and well in accordance with the delivery schedule. Very pleased with purchase. Firestormgames is now on my list of go to places for games and gaming accessories, will definately purchase from this company again, and highly recommend.
20 juni 2026
Fast and efficient
Fast and efficient as expected from a very good store that im always going back to
20 juni 2026
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