Finleycrest Omdömen 28

Fashion Fraud!!! Avoid. This is a rinky tink Chinese business disguised as a good quality clothing company. I ordered a chunky knit hood cardigan for £30 and fell for offer of two for £59! What I received was cheap Chinese crap. It didn’t even have a hood?!? Just awful and no labels. I was finally offered on 60% of my money back because shipping back to Hong King would have cost me £25!!!! This company needs to be shut down.

Disgraceful company! Haven’t received my goods after 8 weeks…. When I do actually get a response (after hounding them daily) they said there was an error with my address, then an investigation, then it will be delivered, then day of delivery…. Nothing! It goes on!! They ignore all requests for refund! The fight goes on……
By the sounds of other reviews though- if I ever do receive it - I will still be asking for a refund!

I have experienced exactly the same as the other reviewers, even down to the item which deems to be a 'structured coat' but in reality is a cheap piece of felt crap from China. They hide behind the facade of being a company which prides itself on selling carefully curated pieces, it's criminal what they are getting away with. Customer service was with someone purporting to be 'Emily', I repeatedly asked for a full refund with postage to be covered due but I too was offered a discount to keep the item several times and my request ignored. I was supplied with a German address and have sent it back at the cost of £15 with full international tracking. I've also emailed them photos. I notice that the coat has been removed from the website. I am livid at these scammers and hope that others check here before wasting their money. Unfortunately I ordered before the date of these reviews.

This company sells fake man-made cheap clothing. They are fraudulently advertising their clothing as quality natural materials. I am currently challenging a purchase and using their own website policy to secure a full refund with them paying the return costs as stated in their policy.
They are FAKE,and quite frankly do not have any professional integrity towards selling customers fake and frankly awful clothing.
I am not one for reviews but they are so outrageous that I had to.
My negotiations are at giving me back 60% with a 30% off on their website or I pay for shipping and the refund is what ever is left from the return cost I suppose.
Please save yourself some outrage and do not buy from them.
I paid through PayPal so I'm going to contact them to see if they can assist in anyway.
I contacted PayPal and did a report with them and included picture of what they delivered, screenshot of the item with their returns policy and the item page link. PayPal have refunded me the full amount. They will still review it and hopefully I can then return their property back to them
They go under a different name though PayPal so look for the date and paid amount to file a claim with PayPal. This company should be ashamed of themselves and their business practices. I'm sure if people report them to PayPal they won't be able to scam others.

Awful Company Wrong Description I have requested a refund which I am still waiting for , scam company

I have ordered and payed for a Women’s Tailored Longline Coat with Structured Shoulder, over £65. What I have received IS NOTHING LIKE the advertised pruct. The coat is poorly made, of very CHEAP MATERIAL, with NO LINING, the martial HUNGS terribly where overlaps, and BAD STITCHING. The product came WITHOUT ANY LABLES as one supposed to, and NO TAGS either. Besides an AWFUL PRODUCTION, the product is UNFINISHED. I have asked for a refund immediately- turns out, the best I could get back of my money, was fifty percent only, as to return it, I had to shipp it to China, not England, and would have costed me an additional £30. Appalling!! Misleading the costumers, fraud and theft. Shame! I only put one star because I had to, otherwise, it does not deserve even that.

I purchased what was meant to be one 100% cashmere sweater which is anything but: PURE ACRYLIC!

the best is that when I concluded the purchase, there was a popup window with an offer for the the same sweater at reduced price which naively I clicked to see without knowing that that simple click would have authorised the purchase hence the transaction! NO SERIUS company leads to a purchase unless you are asked few times if you are certain on it

I felt relaxed because I read that any purchase can be cancelled if you email the company within 2 hrs from purchase. OF COURSE NOBODY replied for days and they totally disregarded what is 'company policy'

in case you wondered I tried phoning the UK number which has a Russian voice mail and the online chat is just fake! there is no way any answer would arrive as it's run by a bunch of crooks
NO IRELAND BASED, CHINA AS PER ANY RISPECTABLE STORIES. demonstrated by the courier used.

DO NOT USE THIS SITE