Fingerhut Omdömen 

I'd give it less than 1 star if I could. Account that wasn't ours, sold to debt collector. WE paid it to get it taken care and clear up credit, 3 months later, still showing as a charge off and Fingerhut said they can't do anything and it will remain on credit as a charge off for 7 years. Horrible company to deal with, Try to do the right thing and they screw you over and totally screw up your credit and refuse to fix their mistake.

I have paid my bill in full and received a bill after that because it was late and I have to pay penalties this is not right I have no control over the postal authorities and getting this payment to Fingerhut on a particular date postal authorities announced flower deliveries than normal so why am I penalized terrible way to do business

OMG!!! Up till now I've never had any issues with anything I've purchased from fingerhut. The one time I decide to make a big purchase the quality of the furniture is garbage. I made a complaint when I first unboxed it and a lot of the wood was chipped. I couldn't return it because the guy had already put it together for me. Soon as I put a few things in the drawers the front fell off. The wood is so soft till it will not hold the screws in. PLEASE DO NOT PURCHASE FURNITURE FROM FINGERHUT!!!!

I began my nightmare with Fingerhut at the beginning of the Pandemic (Mar 2020) of last year. I was approved for the Fingerhut Fresh Start Program and ordered a DVD/CD Vehicle Sound System. I have two issues I want to review about my experiences with Fingerhut. It all began when the Stereo I bought from Fingerhut started to malfunction. I called Fingerhut several times and emailed them pertaining to this issue. Due to the Pandemic I assume many of Fingerhut s Customer Service Team were out of work. Considering even FedEx, UPS, etc were all facing the same Covid restrictions I decided I'd try to return the stereo the moment I was able to. Well by the time things were beginning to run again Fingerhut decided they would refuse to allow me to return the broken stereo they sent me. I complained all the way up to a manager and tried explaining that it was impossible to return the stereo in the middle of the pandemic. I eventually had to report this issue to The BBB and Fingerhuts Response was simply a standard response of stating their return policies. Although I was EXTREMELY UPSET I still continued to pay every payment on time and paid extra on many of the payments. A couple of months ago I paid the final payment and figured at the least that it would help my credit. You'll be amazed at what Fingerhut does to me next after paying for their expensive JUNK and expensive credit. They not only closed the account (on my credit) they also denied me the "Graduation" to a revolving Fingerhut Advantage Credit Account" due to (UNBELIEVABLE) them claiming I was late on a payment!! Which was an ABSURD LIE that is so easily disputed! I have my entire payment history on my end and Fingerhut also stated on my credit report that I paid ALL payments on time! I knew immediately that this was clear retaliation for discussing my issue about Fingerhut publicly to the BBB. I feel like this must be illegal and I fully intend on reporting Fingerhut to the Consumer Protection... Whatever it is called. I am writing this review because I feel people should know what a horrible cheat this corporation is! AVOID FINGERHUT AT ALL COSTS! I suggest using Stoneberry. Com and/or Montgomery Wards. Fingerhut is in bankruptcy protection anyways certainly for being a scam of a corporation!!

I cannot believe how bad Fingerhut has went downhill. I use to love to order from them and after this order I will NEVER ever order from them again. My item was supposed to be here a week ago and never showed up since then I have gotten the run around over and over and over again. Then they told me the item was here in my city and if I wanted now I can go pick it up myself lol. Well when I finally decided and learned that was going to be the best opition I called to get the location of it and not only did no one know where it was but then I am told they had no drivers at one location so sent my item to another location that they REFUSED to give me the address or number to for me to pick up my item but then tell me it'll now HOPEFULLY be to me by the end of this week. WHAT???? I thought Fingerhut was professional and polite people for so long and each order only gets worse!! They blow up my email send me catalogs to my home back to back keep raising my credit limit because I am a hard working paying on time customer even through Covid I never missed a payment and they plain out refuse to get my item to mw after giving me a date it would be there. All they want to say is I am sorry from 50 different employee's who are not sorry they just want you off the phone. This is beyond unprofessional and I am so dissappointed because I really thought this was a good company!!! This is crazy and I have learned my lesson they lost a GREAT CUSTOMER!!!!!

Customer service is nonexistent.
Try to change your due date, hahaha. My payments were being made but two days past my due date, as soon as disability hit my bank account. For two days they charged me late fees equal to all but $2 of my payments. I explained my situation and asked for a change of due date. They refuse. So I quit paying. Major BS, avoid. They claim to help fix your credit rating when in reality they beat it up.

I paid $1,000 (with my credit) for a phone that's only good in Panama. Since I couldn't use it, (I live in the US), I returned it. When they received it, they told me it was non-returnable. I had two choices: pay for the item or refuse to pay for the item. This item was not as advertised so I refused to pay for it, tarnishing my credit. They still have the original phone. I filed a BBB complaint, and they were deceptive as ever claiming that I returned it because I 'did not like them item'. BBB was just as bad, claiming that they acted in 'good faith'. And here's the deal with the credit bureaus to date: Experian deleted the collection account, Transunion closed it, and Equifax has not deleted anything. I would not recommend these scammers.

Finger hut has the been the best online shopping experience ever.It builds your credit with a installment loan and credit line.Please disregard any negative reviews.

Love ordering items from Fingerhut I ordered a lot of things for Christmas and a lot of things for my house and have a easy payment plan

BUYER BEWARE!
Fingerhut credit is good to help rebuild credit for a very short period of time. Afterwards they'll raise your credit limit which will increase your score but then they'll force you to purchase in order to keep the limit. If you don't spend a certain amount they'll take back the increase which will hurt your credit score. I read that review before I tried them but I didn't believe it. It's true. They increased my credit a couple of times. The first I had to spend any amount before a certain date or they'd take back the increase. So I purchased. I paid one installment then I paid it off in full. Next, they gave me another $1000 increase. I spent almost $300. They contacted me and told me whatever I spend would be the amount I would be able to keep as an increase. That means $700 will go back to them therefore dropping my credit score. Had I known that they were not going to accept the $300 I would not have spent any of it. So, I'm going to pay off my current bill and then I'm closing the account. We're in a Pandemic! I'm not trying to spend that type of money. And why should I be dictated on how much to use of my credit. So wrong. Loan Shark Method Of Operation. I thought banks lent money to people who don't need it. Never make people spend more than they can afford. Goodbye Fingerhut!

Overpriced. Ordered a swing set and when I got it o couldn't assemble it die to missing pieces. Called and spoke with a representative and was told " we will shoal your missing items today" this has been two weeks ago and stillnhavent seen the missing parts yet. This company is a JOKE!!

Another junk outfit,,,ordered a couple items, was given a delivery date 10 days in future immediately canceled order due to leaving on a 6 week trip in 4 days---5 years later still being threatened with courts and other threats currently,,,,wish they would come to court luckily still have proof it was cancelled so come on- clowns

This place will screw you, they have kept $470.79 of my money for an item that had to be canceled by me because the company Pilot called me and said they could not find my item to deliver it. Fingerhut has not returned my credit are the money that I had to pay from another card to cover the rest, $355 was Fingerhut credit and $115.79 was out of pocket, they tell me to call because they need more information but can't reach an actual person and then they keep giving me the run around in emails they send.

I'm making this complaint because first off, I never needed Fingerhut. I got it to actually help my daughter. But my complaint is they want to pretty much make you buy something. If I need something I will get it, if not why are you all telling me that my credit limit will decrease because I'm not spending any money with you. I don't owe them nothing but they want to mess up your credit because your not buying. I'm looking into a class action lawsuit against them for illegal practices. I have good credit cards and they don't bug me with mail and messages trying to make me buy anything. This needs to stop...PERIOD Had I known they are this crooked I would of left them alone.

This company reports TEMPORARY credit line increases to the credit bureaus. Doing this it negatively impacts your credit! When you don’t use the credit line increases they take it away and drop your credit line and then report the decreased credit line! This has got to be illegal!!!!! I’ve never been late for a payment with this company and they have caused my credit score to drop significantly. PLEASE PEOPLE, if you have less than perfect credit and think you will use Fingerhut/WebBank to help you improve your credit DON’T!!! They are designed to keep you as a paying company until you die! When you get close to paying them off it’s like you are punished for doing so. I’m very disappointed in this company....

the worst company to build your credit with ever I would not recommend to anyone I was late twice never received any notifications about it and reported it and didn’t even send us right merchandise ALL WRONG MERCHANDISE RIDICULOUS AND SO UNPROFESSIONAL

I made a purchase but never received my item. Fingerhut refused to ship my item. They added negative item on my credit report. I ended up paying for an item that I never received. I paid it because I didn’t want any negatives on my credit report

I opened a Fingerhut account many years ago when I was having financial problems and was trying to reestablish my credit. I have since repaired my credit and have been working to pay off my fingerhut balance. I have not used this card in over a year. I joined CreditKarma to monitor my credit and I noticed that Fingerhut had me down for a late payment in January of 2019. I do not recall ever being 30 days late on a payment so I called them and they told me that I was 14 days late on a payment that month. I know that it is against federal regulation to report a person to the credit bureaus before their payment is 30 days late. I called them. They told me I would have have to file a dispute. I tried to explain to them that reporting me for a 14 day lateness is against federal regulation. I have filed a dispute through Transunion. While I am waiting for Transunion to investigate this, Fingerhut has not reported that my balance increased by $61 for the month of March. I made a $100 payment. I called them. Their customer service person tried to explain to me how my balance increased by $61 because of interest. No No..and NO! It does not work that way. I became so frustrated with this person I ended up hanging up the phone and I have had to dispute that now as well. I cannot wait to get this paid off so I can be done with them.

I had an account with finger hut for many years. Always paid my balance in full and on time every month. Tried to pay my final balance and my account gets locked out. Cust Serv rep didn’t want to help and a manager was only wanting to take my final payment over the phone. So I closed my account and will never spend my money with thus company again !

Fingerhut is horrible, run by a bunch of incompetents!!!
They are the only company who would not help people in the pandemic. I still had to pay through their "hardship program" which did not save much at all. Then when the program ended, they did not update my account to reflect the change, and I was not allowed to purchase anything. I called several times, was transferred to many different departments, and nothing was resolved!!! It has been so frustrating and infuriating!!! I used to order from them, but now I just want to pay off my balance and shop elsewhere! They have the worst customer service team I have ever encountered in my life. They are overpriced in addition to being incompetent, so save your money and shop somewhere else!!!