Felinefriendslondon Omdömen 

Ching was so helpful in the process of us adopting Sully. He’d been cared for by a fosterer and was formally a stray. The whole experience has been magical and we were given a lot of advice and help. Sully is a very affectionate cat and we adore him.

We adopted our two beautiful cats from Feline Friends in September 2026. The whole process was successful and efficient. Communication was excellent and it was clear that they care so deeply about cats finding their forever home. Thank you again to the team in Feline Friends, my beautiful cats are very happy.

We had a lovely and seamless experience adopting our cat from Feline Friends. Ching made the whole process so easy for us and our cat has settled in so well! It was a fairly quick process from start to finish. Thanks so much to Ching!

We recently adopted a tuxedo cat from Feline Friends, and we are loving every moment with our new baby. The adoption process was smooth and straightforward. Our caseworker, Ellie, was professional and responsive, answered all our questions, provided great advice, and made sure we had all the information we needed. I would highly recommend Feline Friends to anyone looking to adopt a cat!

We adopted a cat through Feline Friends, and were really impressed by the supportive and friendly experience. Shannon, one of the charity workers, gave lots of advice on getting our cat settled in and what we needed to think about for ensuring our house met then cats needs. She was readily available for any questions we had, helped find a cat who would be happy with what we could offer and met our needs (we needed an older, indoor cat) and guided us through the process. Feline Friends does amazing work, with cats being fostered before being rehomed. Our cat came with full vet records and insurance cover for a number of weeks. A wonderful small charity very well worth supporting for the brilliant work they do for cats in need.

We were surprised to find so many charities in London won't consider people who live in flats with no access to gardens, making it hard for us to adopt an indoor cat and leaving us thinking our only option was to buy. Thankfully, we found Feline Friends. Originally, we applied and agreed to adopt a very timid cat whose current owner felt he'd be better indoors. Unfortunately, this fell through and although our contact at Feline Friends was very apologetic and immediately offered a refund, I said to keep the money and we'd still adopt through them. She then mentioned a cat who had been adopted but needed to be rehomed as it wasn't working out, so we went to meet him. We brought him home a week later. We've now had him for a year and a half and love him to bits - he's the perfect fit for us.

I think it can be intimidating that you have to contact the current owner/fosterer of the cat yourself, but ultimately you get a much better picture and opportunity to ask questions. Kit Kat, now Remy, was abandoned outside a vets, and now he gets daily cuddles and treats, and parents who spoil him rotten and we're so grateful.

So here is the matter in the UK charities don’t want cats to end up dead due to trains/cars or abandoned again which is why they ask to see your home/ ask you to cat proof gardens/balconies and ask about your income to see if you can pay for vet treatments which are only growing.

Cats can take days to weeks to catch and then months to re home and changes like this are stressful to them as they don’t adjust like dogs.

Barbara herself has stopped everything to come out and help me multiple times, she gave us a trap which helped us catch two abandoned cats who we ended up keeping as I did not believe I could re home them due to health issues. Before this she rescued another two.

Barbara is an angel she gives these animals who she dearly loves a second chance, she is honest and direct it might come off as rude but that’s not her intentions. I personally love it as an autistic person myself because there is no word play or guess work. A Lot of people have unrealistic expectations from her and her team you guys need to understand she is one person and gets to where there are emergencies first such as injured or nursing mothers with kittens.

She has dedicated her life to these animals and loves them even though its mentally and physically straining on her, she has not stopped when most would have by now but not her as she is iron willed. I hope you guys can put yourself in her shoes and think a little from her point of view.

The animals get treated and are then given up for adoption this all comes out of the charities reserve some places will not even do this and downplay illnesses as they don’t have the space thanks to people not neutering and throwing sick animals out.

That have cat welfare at the heart of what they do and very dedicated volunteers. Kate excellent

From start to finish, our inquiry and application was very quick. It was very easy, submitted an application and had a call to show our flat. Ching was very helpful and walked us through the process and organised a meeting with the cats. As soon as the date of adoption was set, the rest of the paperwork was done almost instantly. The whole process took less than 2 weeks. Considering that's the time it takes for some charities to even reply to you, it was a much better experience.

Feline Friends are an amazing cat charity that truly care about giving cats their best life! Their adoption application was thorough but straightforward. After applying, they got back to us within a couple of days to further understand our environment and the kittens that would be best suited for us. The volunteer assigned to us, Wing, was very friendly and helpful! She provided us with lots of resources and information on how to best look after the kittens and prepare before getting them. Would highly recommend adopting with them.

We had such a wonderful experience adopting 2 lovely cats through Feline Friends. From the very beginning, the whole process was handled with so much care, kindness and professionalism.

The staff were incredibly helpful and supportive throughout the adoption process. They clearly care deeply about the cats and took the time to make sure they were going to a loving and suitable home.

The service was excellent from start to finish, and we always felt that the wellbeing of the cats was the priority. We would happily recommend Feline Friends to anyone considering adopting a cat.

Everyone we spoke to was lovely, professional, very efficient and took the wellbeing of the cats in their care really seriously. Adopting a cat is a daunting process for first time owners but they made it much easier. Thank you!!

I had a really lovely experience adopting my cat from Feline Friends. Ching was my liason and she really helped me through the whole process, answered all my questions, and made sure I had all the information I needed. The process was efficient and everyone was trying to make sure that the cats were matched with homes that would be suitable for them. They've made a difference to so many cats lives!!

I’ve had an excellent experience with Feline Friends, both through fostering and adoption. My cats were a perfect match for me, and I couldn’t be happier.

Barbara, the CEO, and her team genuinely care deeply about the welfare of every cat that comes through their doors. Of course, I had to earn their trust before they would entrust me with cats whose histories were sometimes unknown, but this was completely understandable and very much appreciated. Their care and diligence made the experience all the more rewarding.

I’m incredibly grateful to Feline Friends for everything they do for the cats in their care. ❤️🐾

The diversity of the reviews here speaks volumes: the first half seem genuinely angry and hurt, whilst the more recent ones glow eerily, almost as if they'd been requested by the organisation as emergency reputational damage limitation... (Clue: they were, I was asked twice to leave a review.) I had the unusual experience of adopting two kittens whilst simultaneously observing (thanks to a shared contact) the adoption process of their two siblings. The difference in how the two adoptions were handled was alarming. Whilst I (who live in a quiet hill road in the provinces, have 18 years of cat-parenting experience, work from home, have a fully fenced garden and am surrounded by other suburban gardens) was asked from the get-go to replace all my fencing and entirely "cat-proof" my garden, Alcatraz-style (at a cost of thousands, obviously), the other adopters (who live in traffic-heavy Zone 2 London) were waved through. Was this demand for full fence-replacement and wholesale cat-proofing (later retracted, then reinstated, and the initial retraction denied) intended to put me off? It certainly felt like that. But if so, why? If space allowed, I'd elaborate on the bewildering behaviour of the person initially in charge of my case, but my main point is: clear bias appears to run rampant at Feline Friends. Strict rules would be absolutely fine, if they were clear, transparent, and consistently applied. But there's literally no attempt at an objective appraisal of the actual pros and cons of a prospective adopter, and the sense I got was of a strangely corrupted system. Thanks to the wonderful Ching (to whom I was eventually transferred because I made it clear this all felt deeply weird, and who is the reason this isn't a one-star review) I eventually adopted my two beautiful cats, and the genuinely horrible feelings the whole situation had created fell quickly away. But my advice for Feline Friends, if they want to avoid real problems and formal complaints in the future would be: standardise your criteria (it's not difficult!), take some interest in the reality of the prospective adopter rather than indulging in your projections, and check the temptation to get drunk on power: that's really not feline friendship, by any stretch of the imagination.

Feline Friends London have been brilliant and so helpful in finding us our lovely boy Claude. Wing (rehoming) has been so helpful and supportive throughout the whole process and Isabel (Claude’s fosterer) has also been very helpful. I would definitely recommend Feline Friends London to anyone who is looking to adopt a cat.

I was introduced to Feline Friends 7+ years ago when I was cat sitting for a neighbour and she told me how she fostered cats for feline friends and then Boo (her foster cat) came along and she fell in love so adopted him.
Even though I had cats and pets all my life when I moved into my one bed, 1st floor flat and worked full time I did think it was fair to get a pet.
I went through a mental health crisis and was when made redundant and decided to look into fostering.
Feline friend is completely volunteer run and I was in contact with both Camille and Ellie about both options of fostering and adoption.
I did my home visit online with Ellie and she explained all the necessary measures I would have to put in place like window locks and netting for my balcony before fostering or adoption.
She also asked if I had seen any cats on the website that could be a possible adoption match which there was two.
Unfortunately, both cats had already had adoption visits and were reserved but as Ellie had got to know me and my circumstances she knew of a cat who was about to be added to the website and asked the fosterer to send me photos and information.
Oreo was an older indoor cat who was affectionate but also independent. A visit was arranged and we fell in love with her, the couple fostering Oreo told us about her likes, dislikes and quirks and said to message them if we had any further questions.
Ellie also called after the visit to see how it went. Within 24 hours we had made the decision to adopt her. Oreo was still due one booster vaccination and we were given the option to delay the adoption until after the vet visit or we could take her ourselves and the cost would still be covered by Feline Friends, so we did that.
Oreo settled in very quickly and made herself at home. She has now been part of our family for 6 months and I couldn't imagine life without her, she brings us so much love and joy.
Feline friends checked in with us after the adoption to see how things were going and I can't recommend them highly enough.
Just remember adopting any animal is a big responsibility so make sure you are ready but when you are please consider Feline Friends.

They have been great! From responding to my enquiry online, to facilitating the adoption process I had such a positive experience throughout! Ching was so responsive and prompt with sending over the paperwork and I would recommend them to anyone looking for a cat or a kitten!

We got our cats through London Feline Friends twice. Ellie was really helpful in finding our new member of our family.

Feline Friends have been fantastic through the whole process, they were quick to respond to our enquiry and arrange a home video call where they helped us to cat proof our home for an indoor cat. Ching then recommended us our dream cat and we were able to meet her at her foster house soon after. They were really flexible whilst they waited for our home to be cat proofed and made sure all the documentation was done ahead of time so when the day came we could focus on bringing our baby home. The support they give to both adopters and fosterers is incredible, you can tell they really care about placing the cats in a forever home and want to make it stress free - the 5 weeks free insurance and offer for free cat food are super above and beyond! Would highly recommend using feline friends to adopt or foster cats.