So glad I found this company - so easy to order labels, they come on rolls or sheets (rolls making my life easier) you can order a very low or large volume, artwork checks are done very quicks... and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cannot fault their customer service. Wasn't sure what was going on with my order so gave a call. You actually speak to people without pressing endless numbers. I had made an error with my order and w... Se mer
Företaget har svarat
Really can't beat this company for price and quality. I am a repeat customer who only orders realtively one-off small number of lables. I do shop around but keep coming back. The design team are patie... Se mer
Fast print are a great company that I will be using for my business moving forward. The customer service is swift and helpful. The stickers are high quality, the colour match is great too. Ma... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Established since 2004 and a subsidiary of Kustom Design Printing Limited, FastPrint provides a second-to-none printing, print design and digital design service. Rapid turnaround times and competitive prices come as standard with us, and we’re proud to offer a diverse range of printing services to our thousands of happy customers - a variety of print and design packages as well as bespoke printing services. Fast Print operates at the forefront of UK printing services with a superb, handpicked customer service team and access to some of the most sophisticated printing technology in the world.
Skrivet av företaget
Kontaktuppgifter
7 Network Centre, Doncaster Rd, Doncaster, South Yorkshire, DN3 1HP, Doncaster, Storbritannien
- 01302 288300
- support@fastprint.co.uk
- www.fastprint.co.uk
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FastPrint
Good Afternoon,
Thank you for your feedback!
We are sorry to hear about your experience. Your satisfaction is extremely important to us, and we'd like the opportunity to address any issues or concerns you may have.
I have requested more information from you via Trustpilot, If you could kindly provide your invoice number or email address you used to place your order I can then personally look into this for you as a matter of urgency.
Thank you again for your feedback.
Jodie
Support Assistant Manager
The company makes things simple
The company makes things simple. I'd ordered stickers earlier this year and wanted larger ones. They got back to me swiftly following my enquiry and we spoke on the phone to arrange what I wanted. Delivery was then very swift.
12 september 2024
Updating a previous design
Only had to explain the changes to last year's design once and the design team got it spot on! Great job guys.
11 september 2024
Really impressed
They're fast - extremely helpful - great value and good product
6 september 2024
Omdöme utan inbjudan
I'll never use anyone else again!
I have nothing but praise for the entire procedure and for the design team's communication, explanation and help to perfect my labels to how I envisioned them to be. Literally the easiest, fastest online team/process/design method I've used in the past 10 years, and that includes personal friends doing jobs for me that end up taking forever to complete because they know I won't complain...will definitely be promoting and recommending you guys all over my social media once I receive the labels and launch my new look branding. I'm so excited to see them now and get the next items on my to-do list ordered!
4 september 2024
Omdöme utan inbjudan
No response to any emails regarding an…
No response to any emails regarding an order made with one of the team via email.
Numerous emails sent, Instagram messages, no phone number to call.
2 september 2024
Omdöme utan inbjudan
Svar från FastPrint
Good Afternoon Lucy,
Thank you for your feedback! Firstly, we appreciate your business and your loyalty as a customer.
We are extremely sorry for the inconvenience caused and would like to investigate this further and ensure we can rectify this for you.
I have requested more information from you via Trustpilot, If you could kindly provide your invoice number or email address you used to place your order I can then personally look into this for you as a matter of urgency.
Thank you again for your feedback.
Jodie
Support Assistant Manager
This company can not be trusted
This company can not be trusted, it was a complete nightmare to order and deal with the different communications, and the final result was not what it was expected. It gave me a lot of trouble, stress and I will never order again from this company. Horrible service.
26 augusti 2024
Svar från FastPrint
Good Afternoon Adrian,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and sincerely apologise for the inconvenience. We strive to provide the best service possible.
I would like to understand more about the issues you encountered and have contacted you to request more details about your order and the specific concerns you had, once we have received these details we will make every effort to resolve the situation to your satisfaction.
Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.
We look forward to hearing from you soon.
Jodie
Support Assistant Manager
Excellent Resolution of Printing Issue
There was an issue with the order and Megan was outstanding, really five star service.
22 augusti 2024
Omdöme utan inbjudan
Absolutely thrilled with my order
Absolutely thrilled with my order. Not very often you receive personalised items quickly and they’re still high quality! This company provided both. Customer service is second to none and they’re willing to help and make sure your art/images are perfect before sending out to you. Before shopping about I was looking on a different site ‘E***’ who was charging £50 for 40 labels and Fast Print charged only £48 (including delivery) for 150!!
Many thanks to Joel who provided top notch customer service and support! Will be a returning customer from now on.
29 juli 2024
Omdöme utan inbjudan
Got there in the end!
Had some issues with my initial order which were not really address in a helpful manner. I left a review here and was contacted by customer service who then made every effort to work with me and produce the stickers as desired. So I'll chalk the initial experience up to misfortune with the advisor I spoke to initially, all said and done with the additional help I now have a high quality product which looks great and we will be re-ordering them in future.
Thank you Jodie.
26 juli 2024
Omdöme utan inbjudan
Svar från FastPrint
Good Afternoon,
Thank you for taking the time to provide feedback regarding your recent order. I am sorry to hear about your experience.
I can't apologise enough that the quality of the colour on your labels wasn't to your expectations. I understand how frustrating this must have been.
As discussed I am personally looking into this to find a solution to rectify this for you as soon as possible.
Your satisfaction is extremely important to us, and we hope to have the opportunity to provide you with a much better experience in the future.
Once again, please accept our apologies and thank you for bringing this to our attention. I apologise for any inconvenience caused.
Jodie
Customer Support Manager
Great experience
Easy to order, quick delivery and great quality product. Very happy customer.
12 juli 2024
Awesome service from the first phone…
Awesome service from the first phone call and the final product was exactly what we wanted. Would 100% use this company again.
12 juli 2024
First time printing labels
First time printing labels - the online help for the designer was good and I was really pleased with the result. Certainly use them again!
1 juli 2024
Now a preferred supplier
Fast, good value, great products, whats not to love, and this is after three orders. Well done.
4 juni 2024
Omdöme utan inbjudan
Fabulous service
Fabulous service! And my particular thanks to Georgia for helping me through the process. Nothing could have been simpler 👍
17 juni 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.