The delivery guys from Fairway turned up on time , we're very polite and installed the furniture without any kind of disruption in our house. .This is the second time we have bought furniture from Fai... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We always use Fairway for all our Furniture etc. From the Office to the salespeople and to the delivery service people the staff are very knowledgeable, friendly and patient. The products are alwa... Se mer
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Staff polite and very helpful. Recliner chairs kindly stored for us at Lee Mill for a month. One well known make of electric recliner chair faulty on delivery so awaiting engineer to visit on 26th M... Se mer
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I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more... Se mer
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Företagsinformation
Om Fairway Furniture - Tavistock
Skrivet av företaget
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Kontaktuppgifter
125 Plymouth Road, PL19 9DT, Tavistock, England, Storbritannien
- 01822 616051
4,8
Utmärkt
551 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had great service from the store in…
We had great service from the store in Tavistock, we were kept informed all the way to delivery. The furniture came on the day it was promised, the delivery guys were fantastic.
We are very happy with the choice we made.
12 mars 2026
Svar från Fairway Furniture - Tavistock
Good morning, thank you so much for your recent 5 star review! We are so pleased to hear our Tavistock store team were able to help you find what you were looking for, and that you love your new furniture. Thanks again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Great company
The staff were very friendly, helpful and professional - kept me updated with delivery dates. Nothing was too much trouble. Would definitely use again.
27 december 2025
Svar från Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review. We are thrilled to hear that you would recommend us, we really appreciate it, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you so much for your recent review. We are so pleased to hear Georgia was able to help you find what you were looking for, and we hope that you are enjoying your new furniture in your home. Kind regards – Fairway Furniture
My wife & I purchased Antigua r/h…
My wife & I purchased Antigua r/h chaise unit back in October 2024. owing to family bereavement, we had to delay delivery.
Has been delivered & set up by Nick & Mark.
Thanks to all concerned-- the patience & help must be recommended.
6 mars 2026
Omdöme utan inbjudan
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you so much for taking the time to review your recent purchase with us, we really appreciate it. We are really sorry to hear of your bereavement, but we are pleased to hear our Tavistock store team were able to help you during this time. Thank you again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Excellent.
From placing the order in store to receiving our goods we didn't experience any issues.
Kept updated on delivery.
The guys that did the delivery of our furniture, were polite and courteous. Placed in the room we wanted. Showed how the chairs/sofa worked. All packaging was removed.
25 februari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we have passed on your kind words to the delivery team. Thanks again for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
Excellent customer service
Excellent customer service both in the store and on delivery of the mattress.
5 februari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you so much for your recent review. We are thrilled to hear you are happy with the customer service you received, and we hope that you are enjoying your new mattress. Kind regards – Fairway Furniture
The Quality and generally the Staff and…
The Quality and generally the Staff and their knowledge and support !
11 februari 2026
Svar från Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review! We have passed on your kind words to the Tavistock store team, and we hope that you are enjoying your new furniture. Kind regards – Fairway Furniture
Delivered on time with consideration
Delivered on time with consideration.
Always good, polite, service from Fairway. Thank you
3 februari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are thrilled to hear you had a good shopping experience, and we hope to see you again soon. Kind regards – Fairway Furniture
Great service and good offers and very quick delivery
Great service and good offers and very quick delivery
2 januari 2026
Fairway delivery
The delivery men where cheerful and polite , concidering the awful weather .
21 januari 2026
Svar från Fairway Furniture - Tavistock
Thank you for your 5 star review. We’re delighted to hear our delivery team were cheerful and polite, especially given the awful weather. We’re glad everything went smoothly and thank you for shopping with us. Kind regards, Fairway Furniture
Have use Fairway before and have liked…
Have use Fairway before and have liked the quality of the good, great staff we even had to wait to see Harry he was so popular.
30 november 2025
Svar från Fairway Furniture - Tavistock
Thank you so much for your kind review! We’re really pleased to hear you’ve used Fairway before and have been happy with the quality of our goods and the service from our team. Harry will be especially happy to hear your mention.
We look forward to welcoming you back again soon.
Kind regards, Fairway Furniture
Quality furniture
All I can say is fabulous company, quality furniture and lovely sales staff who keep you updated with time scales for delivery
23 januari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you had a good shopping experience, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture
Excellent service from start to finish
Excellent service from start to finish.
Very pleased with the new furniture.
16 januari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you so much for your recent 5 star review. We are thrilled to hear that we delivered good service, and that you are happy with your new furniture! Thank you again for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture
Terrific variety and excellent customer support
Great choice of beds and very knowledgeable advisor on hand to help. Delivery was easy and I am delighted with my purchase.
22 januari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thanks so much for your kind review of your recent purchase with us. We are thrilled to hear you had a good shopping experience and that you are happy with your purchase, and we look forward to seeing you again soon! Kind regards – Fairway Furniture
Carpets and furniture delivery
Delivery of carpets and furniture was as planned with no problems at all.
Staff in store throughout selection process were very helpful, polite and friendly.
Delivery staff were efficient and carpet layers carried out their job very quickly and efficiently.
14 januari 2026
Svar från Fairway Furniture - Tavistock
Good afternoon, thank you so much for your 5 star review! We are so pleased to hear that you are happy with the service you received from our carpet department, and we look forward to seeing you again soon. Kind regards – Fairway Furniture
We ordered a leather settee over £2800…
We ordered a leather settee over £2800 waited over 4 months when it arrived had a slash across onecushion so it all went back another one ordered that took over 3 months to arrive a few weeks before Christmas the colours varied so had a technician come he found a lot more wrong so we told fairways we wanted a refund and to show good faith on there side for the inconvenience could it be done after Christmas it was a week to go but the manager moved heaven and earth to pick the settee up before Christmas leaving us without one we found a fantastic store in launceston countryside furnishers they had a settee in stock which we liked and they delivered it before Christmas and no charge for delivery fantastic so don't deal with fairways they are rubbish we had no apology even wrote to head office and they could not be bothered to answer rubbish firm
18 januari 2026
Omdöme utan inbjudan
Svar från Fairway Furniture - Tavistock
Good afternoon,
Thank you for taking the time to review your purchase with us. We are very sorry to read about your experience and understand how disappointing this must have been.
We acknowledge the issues identified with both the original and replacement sofa and the frustration this caused. With regards to the delivery lead time, the items were delivered within the time frame quoted when placing your order in store. We do stock a wide range of furniture available for quick delivery to help reduce waiting times wherever possible.
Your feedback has been noted and shared with the in-store management team involved throughout this process.
As a local, family-run business, we are naturally disheartened to receive this feedback. While we regret that the outcome was not to your satisfaction, we sincerely apologise for the disappointment experienced. We wish you well with your new furniture.
Kind regards, Fairway Furniture
Very good service in-store and also the…
Very good service in-store and also the delivery guys.
31 december 2025
Great product and service
Great product and service. Great delivery service, kept upto date on delivery time.
Cant fault them.
15 december 2025
Svar från Fairway Furniture - Tavistock
Good morning, thank you so much for your 5 star review! We are so pleased to hear you had a good shopping experience, and we have passed on your kind words to the store and delivery team. We hope that you are loving your new furniture! Kind regards – Fairway Furniture
Bed setee
Bed setee. A knowledgeable salesman who communicated well to sort out our rquirements. Delivery was straightforward and installation quick and decisive.
17 december 2025
Svar från Fairway Furniture - Tavistock
Good morning, thank you for taking the time to review your recent purchase with us. We are so pleased to hear our sales team were able to help you find what you were looking for, and we hope that you are enjoying your new furniture! Kind regards – Fairway Furniture
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