Formula One Autocentres - Eastbourne Omdömen 

72
TrustScore 4.5 av 5

4,6

40 Junction Road, Eastbourne, BN21 3QR East Sussex, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely Brilliant service! Been there yesterday for changing front tyres, Mark has been extremely nice and helpful, haven’t seen such a professional and quick service! Also Callum, who looked after... Se mer

Betygsatt 1 av 5 stjärnor

Booked online well in advance, turned up 5 minutes before my alloted 3 pm MOT appointment, to be told my appointment was 2.30pm and I'd missed it. Assured them I'd booked 3 pm and then found the remi... Se mer

Betygsatt 5 av 5 stjärnor

They have been great and helped me out massively with two recent incidents that happened to my car. I cannot recommend them enough they have been helpful, trustworthy and reliable on every visit as we... Se mer

Betygsatt 5 av 5 stjärnor

Eastbourne branch - this is the third time these guys have come to our rescue at short notice! Friendly, helpful & always good value. Could have told me I needed a new tyre (they only had an expensive... Se mer


Företagsinformation

  1. Däckverkstad
  2. Bilbesiktning
  3. Bilverkstad och underhåll

Skrivet av företaget

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Skrivet av företaget

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Kontaktuppgifter

  • 40 Junction Road, Eastbourne, BN21 3QR, East Sussex, Storbritannien

4,6

Utmärkt

TrustScore 4.5 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(72)

5 193 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Amazing car garage

Staff were so friendly, brought the car in to get the wheel alignment sorted. Quick and efficient. Would definitely recommend as went above and beyond.

2 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been taken my car to Formula1…

I have been taken my car to Formula1 Eastbourne for nearly two years. The customer service is excellent and very polite. Communication is clear about the services and prices. The service job never takes longer than they promise and they always call and inform you. Even when they are extremely busy they try their best to check on your car as soon as they can as it happened to my car not a long ago. It gave my a huge help. I recommend the garage to everyone. Very reliable people there.

24 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top garage

Friendly, knowledgable and polite staff. Work was carried out the same day. I was telephoned when a decision needed to be made and when my vehicle was ready to be collected. Very happy, thank you, I will be back.

27 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Eastbourne branch - great job

Eastbourne branch - this is the third time these guys have come to our rescue at short notice! Friendly, helpful & always good value. Could have told me I needed a new tyre (they only had an expensive one) but they managed to repair it instead & still get me back on the road within 30 minutes. Fabulous service, much appreciated

10 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't book online

Booked online well in advance, turned up 5 minutes before my alloted 3 pm MOT appointment, to be told my appointment was 2.30pm and I'd missed it. Assured them I'd booked 3 pm and then found the reminder email sent automatically which was for 3 pm. They then blamed head office and said all their appointments were at half past the hour, so sorry, they were busy and couldn't fit me in. Didn't even offer an alternative day/time. Having set aside an afternoon for this was pretty fed up, especially as payment already taken. First time using this company and will not use again.

20 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5* Service

Simon from the Eastbourne branch went above and beyond to make me feel like a valued customer. He exceeded all my expectations and I truly could not be happier with the service provided. I will be recommending Formula One Autocentres to everyone I know in the hopes that they will get treated as well as I did. Thank you, Simon.

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

i visited formula one eastbourne twice

i visited formula one eastbourne twice, both times i was helped by Steve who went above and beyond to help fix my problems.I found him very courteous honest and helpful, he explained what my car needed and fixed the problems both times so nice to find someone you can trust i will be using Steve and the guys at formula one in eastbourne from now on

8 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The guys at formula one have been…

The guys at formula one have been fantastic, fitting my car in when I broke down, diagnosing the issue. Discussing the options and explaining in simple terms. Completing the work quickly and efficiently. Good friendly service especially from Simon and Steve. Thank you for your prompt service and friendly service. Highly recommended

9 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Great in the past but let down by the guy on reception

I booked online through black circles for a tyre to be fitted & the next day called Formula 1 in Eastbourne as I also needed a brake caliper changing.
I went in first thing in the morning as discussed with Simon who has been great in the past, only to be greeted by an arrogant & obnoxious Scottish guy saying they were too busy to fit it.
For some strange reason he seemed intent on wasting my time & it was obvious when I returned to collect my car and three members of staff were standing around chatting.
He then felt the need to deliver a false apology for not being able to fit it by saying “we said we would take a look at it”
I could have sent a photo for this Irrelevant service!
Bottom line due to this arrogant little man’s behaviour he is happy to let a customer leave with dangerous brakes.
Shame on you!!
I have received a response from a regional manager saying they could not fit my caliper as it was apparent it was second hand. Not quite sure how they came to this conclusion given they had not seen it & it was brand new.
New discs & pads had been fitted only a couple of weeks before realising the real problem was the caliper.
School boy mentality from this individual attempting to be a bully.

9 augusti 2023
Omdöme utan inbjudan
Logotyp för Formula One Autocentres - Eastbourne

Svar från Formula One Autocentres - Eastbourne

Dear Jonathan,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Betygsatt 1 av 5 stjärnor

Don't keep asking customers to pop in

Had full brake pad and disc change with full service and mot, 7 months later took wife's car there for mot and informed them my brakes rattled, and need new tyre. They said pop in next Fri. Fri said no, not booked in. Went spoke to someone else and they agreed to do it, although took all day to change tyre and pads,(not a problem), saying come back next day to have shim removed as only 10 min job. Next day no time unless I can leave all day. Tried again but they have no time, I said can't now do to until sat they said that will be fine. Sat told no, have to book an appointment. Guy said car was safe, so not sure what they want, but will take elsewhere if problem. Been with them over 8 years. Current car I have full service with mot . Now they have lost 2 cars worth of business. Advice don't keep telling someone just to drop in and not do the work
They sent message straight away on sat to follow link, did so and comes up with contact available Mon to Friday, just an automated response to look good

24 juni 2023
Omdöme utan inbjudan
Logotyp för Formula One Autocentres - Eastbourne

Svar från Formula One Autocentres - Eastbourne

Dear N Hutch

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Betygsatt 5 av 5 stjärnor

Excellent garage all round

They have been great and helped me out massively with two recent incidents that happened to my car. I cannot recommend them enough they have been helpful, trustworthy and reliable on every visit as well as charging reasonable rates. Special shout out to Steve who helped me save my car from being written off! 👍

17 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great guys here

Great guys here, always tell you exactly what’s wrong and what is needed to fix any issues. Will always use as very friendly and helpful.

23 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honesty is so rare.

Thanks very much Simon and your team for the excellent work and service afforded to my Insignia.
Your honesty is massively appreciated and really important to the Customer.
It's great to have a garage unlike the local un named multi dealership that isn't full of deceit and dishonest practices.
Well done 5 stars for sure
Fergus.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

in need of trustworthy mechanic, Simon is the man to see!

The manager Simon couldn’t be more helpful and kind!

Simon thankfully made sure my car was seen too as soon as possible, which I greatly appreciated as I am extremely reliant on my car to get to work.

Thank you for eliminating the stress from my very long day Simon!

If anybody is ever in need of trustworthy mechanic, Simon is the man to see!

17 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Brilliant service

Absolutely Brilliant service! Been there yesterday for changing front tyres, Mark has been extremely nice and helpful, haven’t seen such a professional and quick service! Also Callum, who looked after our car, both were just amazing! We definitely will come back in the future, many thanks!

11 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had the pleasure of using F1…

I had the pleasure of using F1 Eastbourne again today. All the team on both occasions have been polite and professional (particularly Simon) going above and beyond with Excellent service. Their time keeping is spot on and rates would be hard to beat. The only place I will now use for anything to do with my car.

12 mars 2023
Omdöme utan inbjudan

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