EYG Home Improvements Omdömen 

920
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely spot on, Two guys worked quickly and minimum of disruption . Hardly any mess and after one hour after they'd gone our house was back to normal. High standard of work and the lock was a... Se mer

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Betygsatt 3 av 5 stjärnor

The windows were fitted on the date agreed and the fitters were punctual and friendly. There were a few snags but they were easily sorted to our satisfaction on a 2nd visit. The main disappo... Se mer

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Betygsatt 5 av 5 stjärnor

Paul, the sales rep, was very helpful & patient with us, as we strove to make important decisions concerning designs, colours & glazing. The fitters, Danny & Peanut, were brilliant... Very efficient,... Se mer

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Betygsatt 5 av 5 stjärnor

Very professional team who did knew what they were doing. A couple of teething issues, but a plate of bacon butties soon put things to right. There seemed a considerable amount of work for just two... Se mer

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Företagsinformation

  1. Heminredningsbutik
  2. också i
  3. Fönsterinstallation

Skrivet av företaget

Established in 1971, EYG is one of the UK's biggest double glazing companies - offering windows, doors, bi-fold doors, orangeries & conservatories - all with no deposit needed and buy now, pay nothing for 12 months!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

920 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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4,1

Alla omdömen

(920)

66 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 3 av 5 stjärnor

Got new bay window fitted on the 8th…

Got new bay window fitted on the 8th dec 1 of the windows was different to the others and cracked so waiting for a replacement been told would b4 xmas just have 2 wait now.

14 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the review, I will look into this for you!

Betygsatt 5 av 5 stjärnor

A tricky job replacing 2 attic windows.

A tricky job replacing 2 windows in the attic that both leaked. The new windows look great and there is no further sign of any water making its way in. A job well done.

14 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the review Mr Hawker, glad to hear they are treating you well!

Betygsatt 3 av 5 stjärnor

Quality of product good, but Customer Service could be better

Quality of product good, but one of the fitters broke a garden planter and neglected to inform me. They also broke a pane on one of the windows, which I accept can happen to anyone, but when I arranged an appointment to have it replaced, I was not informed that I had to book a call to let me know when the fitter would arrive. I have never had to do this with any other company, it's always been done as standard, as a courtesy.

14 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the review, we're glad to hear that you're pleased with the quality of the product, however it is very unfortunate to hear about the issues you had throughout the customer service portion of your project, we are really sorry about this.

Betygsatt 5 av 5 stjärnor

recommend

Two man team arrived on time got straight onto the job. Very clean working everything cleared away at the end of the job. Nice polite team would highly recommend them. Thankyou

13 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the 5 star review Aileen! We are really glad to hear that you've had a great experience with us :)

Betygsatt 4 av 5 stjärnor

Absolutely brilliant work EYG has done…

Absolutely brilliant work EYG has done to my house three windows and door looks great fantastic work thank u

12 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the 4 star review Lisa, we're very glad to hear that you are happy with the new windows and door!

Betygsatt 4 av 5 stjärnor

I am pleased with my new conservatory…

I am pleased with my new conservatory roof. The job was done as per the agreed schedule over two days. The fitting team turned up on time worked hard and cleaned up after. The lads were always happy to answer any questions I had.
Since the job was completed I have noticed a few minor issues. I have a small drip from a gutter joint. The box gutter is holding water, ie no fall, so this may leak in the future and the joints are within my conservatory. The other issue is that my house tiles have not gone back as they came off to fit the box gutter. I have had to fill the gap at one end with pipe insulation to stop water ingress under my tiles. I will take up these issues with EYG in due course.

10 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the 4 star review, glad to hear you are happy with your new roof!

When you are ready to have these issues resolved please get in touch with us via the following link

https://www.eygwindows.co.uk/service

Betygsatt 3 av 5 stjärnor

Parts missing on insallation

Parts missing on insallation. Took two visits to sort out the problem.

10 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the review Mr Leek, sorry about the inconvenience caused, we're glad to hear that it has been fixed for you!

Betygsatt 5 av 5 stjärnor

Well happy with the window's and…

Well happy with the window's and quality so get 5, what i was disappointed with was curtains been wripped down not taken down braking rails and ripping curtains, i had no idea of my requirements so it's my fault they weren't taken down but the mess and damage i didnt expect, so that will be a two

8 december 2021
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Svar från EYG Home Improvements

Thanks for the 5 stars!

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Would happily recommend them.

8 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the 5 star review Ian!

Betygsatt 5 av 5 stjärnor

pleased with the hard work and professionalism of the two window/door fitters

We just wanted to drop a note of appreciation to say how pleased we are with the recent instillation of our new windows and doors.

We were especially pleased with the hard work and professionalism of the two window/door fitters, Callum and Andrew, what a fantastic job they have done.

8 december 2021
Omdöme utan inbjudan
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for this 5 star review! Glad to hear Callum & Andrew have done a 5 star worthy job!!

Betygsatt 4 av 5 stjärnor

Overall excellent customer relations and workmanship.

EYG were very patient and helpful when our conservatory was delayed due to problems with underground gas pipes which required moving - TWICE! The guys were quietly efficient and competent - but I need to bill the company for the tea they drank (smile emoji). The only problem was the leaks we had in two different places when during this year's torrential downpours the gutter overflowed and leaked in. Ian at Hull was very apologetic and quickly sent out teams to recify this.
Overall excellent customer relations and workmanship.

7 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the great review! We have passed this along to Ian & his Guys, glad to hear they did a fantastic job!

Betygsatt 5 av 5 stjärnor

The two guys who fitted my new patio…

The two guys who fitted my new patio doors did a excellent job and left no mess. The new doors are excellent and I have noticed a real benefit during the recent cold weather 👍

6 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank for the review Paul, glad to hear you're already feeling the benefit!

Betygsatt 5 av 5 stjärnor

Front door looks great

Front door looks great, the chap who fitted the door was very good and efficient when he fitted the door.

5 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the review Shaun, Great to hear you had a brilliant experience!

Betygsatt 5 av 5 stjärnor

Overall

Pleased with windows although I felt the price jumped up since the last ones we brought last year.
The guys worked well and cleared up after themselves.

5 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Glad to hear that you're happy with the windows & the excellent fitting!

Betygsatt 5 av 5 stjärnor

Polite friendly and efficient 🙂

Polite friendly and efficient 🙂
Very happy with quality of door. The fitters were great.

4 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thanks for the fantastic review Ian! Glad to hear you love the door.

Betygsatt 5 av 5 stjärnor

Excellent service from estimates

Excellent service from estimates, surveyor, fitting and a quick response to a request to make a last minute change with restrictors. The guys who fitted worked hard and kept the areas clean. Really pleased.

4 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the lovely review Christopher! We really appreciate the feedback!

Betygsatt 5 av 5 stjärnor

Excellent job

Excellent job. Workers polite and hard working. Always went that extra bit to make sure all ok. Highly recommend.

1 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the 5 star review Selina!

Betygsatt 5 av 5 stjärnor

Excellent doors

Excellent doors. Well pleased
Very good installers. Highly recommended

Had to chase guy who does the measuring and then came 3 hours earlier than appt

1 december 2021
Logotyp för EYG Home Improvements

Svar från EYG Home Improvements

Thank you for the review Mr Harrison.

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