Absolutely excellent service from Elaine. Couldn't have been more helpful. Thank you for your advice and prompt delivery of supplies.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A breath of fresh air after dealing so heavily with eBay and Amazon. Did not debit my card before checking stock levels. Unfortunately in my case they didn't have stock but after explaining my current... Se mer
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for u... Se mer
After a broadband upgrade we found ourselves with a dead Avaya phone system, after a call to Extera we were quickly underway to finding a solution. From the first contact I felt that these guys kne... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Telephones, Headsets, Phone Systems, Voice & Data cabling trust Extera to exceed your expectations. Formed in 2001 we have a real passion for delivering the ultimate in customer services.
Kontaktuppgifter
10 Manor Park, Banbury, OX16 3TB, Banbury
- 01295 220600
- customer.services@extera.co.uk
- www.exteradirect.co.uk
5,0
Utmärkt
876 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Headset
Helpful lady. Wouldn't say it was the cheapest I could have acquired but it seems to be doing the trick.
22 november 2016
Omdöme utan inbjudan
Prompt service, good communication, great product
Very happy with the headset that I ordered. Worked with both of my phones (iPhone and Blackberry).
18 november 2016
Omdöme utan inbjudan
Outstanding customer experience
Best customer experience I've received for a very long time. We purchased an Avaya licence from Extera. Our telecoms provider charged us £550, Extera charged us £314 and practically installed it for us too. Very quick and efficient service. Save your Avaya Licencing costs and only go though Extera!!!!
27 oktober 2016
Omdöme utan inbjudan
Quick service
Ordered Friday delivered Monday.
Text advice of day and then time of delivery.
19 oktober 2016
Omdöme utan inbjudan
Headphone and microphone
Quality product.
Good price.
Quick delivery.
18 oktober 2016
Omdöme utan inbjudan
Excellent service
Iv been looking for this battery for my headset for a while now. Shame extera didn't pop up in google sooner ! The best price o could find too. Really please with the speed and service provided and the option to use PayPal too !! Thank you x
16 oktober 2016
Omdöme utan inbjudan
Replacement and new headphones
Excellent service with next day delivery on both replacement and new headphones. Very efficient.
11 oktober 2016
Omdöme utan inbjudan
Product not ideal, but customer service excellent
I had ordered a telephone headset and explained on the phone that we needed one that cupped the ears and limited/reduced exterior sound for a manager to use in a small open plan office, and chose one where the picture showed exactly what we wanted. However the headset, when it arrived, had much smaller ear cups that shown on the website, and so we had to ring and return it. The customer service was excellent, fully understanding of the problem, sorry that these were the best headphones they had, and immediately arranged for the item to be collected, and have promised a full refund when they receive them. So although I was disappointed with the item, particularly after explaining on the phone what we needed, I was delighted that they follow-on service was excellent.
19 september 2016
Omdöme utan inbjudan
Efficient Service
Great service, placed the order and received the next day. No hassle.
19 september 2016
Omdöme utan inbjudan
Excellent Value For Money
Very competative price and fast delivery
19 september 2016
Omdöme utan inbjudan
excellent customer service and great products
They were extremely helpful and polite and when I missed the driver were straight in contact to help with rearranging delivery. I'd definitely recommend and use again!
13 september 2016
Omdöme utan inbjudan
Excellent Extera
Helpful, Professional, Knowledgeable and Friendly.
5 september 2016
Omdöme utan inbjudan
Good Professional Service
We have used Extera for several years now and I highly recommend them; a thoroughly professional, competent and polite service company.
4 augusti 2016
Omdöme utan inbjudan
Fantastic company to deal with
After spending thousands with Ebuyer and receiving shocking customer service we decided to move suppliers and use Extera as our headset supplier. We have got nothing but excellent customer service and great pricing. Would recommend to anyone!
25 juli 2016
Omdöme utan inbjudan
Let down by courier problems
I've always found extera's web site easy to navigate, I'm able to find the right parts and their pre sales support is excellent.
On my last order, they were let down by their courier - who did not deliver when promised, and subsequently both extera and the courier called me directly tracing the parcel.
Other than courier issues - a great service.
19 juli 2016
Omdöme utan inbjudan
Customer Service
Excellent customer service, goods received next day, well packaged
5 juli 2016
Omdöme utan inbjudan
Excellent service.
resolved our miss-order (our fault) speedily. Thank you all.
4 juli 2016
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.