The have provided consistency through out 150mb changed to 900mb speeds are always around 800 to 900 again this is over 3 years of being with them. I cant fault their customer service and consistency.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The have provided consistency through out 150mb changed to 900mb speeds are always around 800 to 900 again this is over 3 years of being with them. I cant fault their customer service and consistency.... Se mer
Företaget har svarat
The two blokes who installed the fibre were very friendly and courteous. However the actual installation wasn't as tidy as it could of been. Whilst drilling outside, the brick itself from outside cru... Se mer
Signed up with this company. It guarenteed 900 mbps but I only reached around 10-30 Mbps. Had plenty of email contact & achieved nothing. Been contacted & they are working towards resolving the... Se mer
Our BT broadband was sluggish meaning we were always waiting for the computer to keep up. Our VOIP telephone kept dropping out and we couldn't stream anything and use the phone. Exascale instal... Se mer
Exascale is a national UK internet service provider based in Telford, with a growing gigabit full fibre and data centre presence
Unit 5B, Orchard Business Park, Hortonwood 40, TF1 7EY, Telford, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recently upgraded to the new Nokia wifi 6 with the fiber 500.. the coverage is brilliant, reaching all the way to my decking at the bottom of the garden.
Having wifi that has never dropped in two years is brilliant..
Carnt rate these guys enough..
Really can’t fault this company.
The install team went above and beyond to connect me. Very neat and tidy. And truly helpful guys.
The wifi is so much better than virgin who I put up with for far to long.
Great customer service and hassle free installation. Accommodated my connection requirement! Brilliant experience!
Exascale have been fantastic. From initial contact, through the highly efficient ordering process, to the neat installation from the extremely friendly and helpful engineers. I had a little niggle after first set up, but had a resolution through that same evening (quick power cycle, when in doubt turn it off and on again!).
We were on Virgin before and regularly had downtime and problems with the wifi. But the quality of service from Exascale is impeccable. No downtime yet 5 months in, and the wifi signal is much stronger through the house.
The price for the speed is also much better than we were paying Virgin, plus we get the same speed uploading as we do downloading, where as Virgin’s upload speed was only 20% of the maximum download speed.
Would highly recommend Exascale to anyone!
Very pleased with Exascale from installation to continually fast internet speeds.
My internet and router were switched and installed within 24 hours, I’ve been with exascale 3 months now and not had any issues. Great service and lovely guys.
Top class fibre broadband from exascale. The speed is excellent and never dips. Great customer service
Finally after years of trying to get it done through BT, Exascale delivered my much needed fibre to home connection. Thank you.
We have had Exascale for above 2years now
no problem with them .
Been reliable from day 1 and support if ever needed is responsive and efficient.
The two blokes who installed the fibre were very friendly and courteous. However the actual installation wasn't as tidy as it could of been. Whilst drilling outside, the brick itself from outside crumbled. Rather than put on some kind of cement to cover it up they put on a brownish/redish silicone which doesn't match to the brick colour. Furthermore whilst inside and deciding where to drill out from, he left a drill mark dent on the interior wall then choose another spot to drill out from. This will require a little plaster and paint which I don't have. The fibre itself has stayed stable and quick.
I have to say that the service I have received from Exascale has been excellent. I look forward to a long relationship with them. The pricing was good and the service was second to none.

Svar från Exascale
Tom at Exascale has been awesome in helping me get my business the leased line it required. He provided the best quote and best customer service. It has been a long process, it always is when civils and the incumbents are involved. But every step of the way Tom has been quick to update me and push for updates on roadworks and provisioning of the leased line. Now it is up and working I have tested 948Mbps download and 948Mbps upload with 6ms latency. I'm a very happy customer and would highly recommend and use Exascale again.

Svar från Exascale
I am SO impressed with your company and all the dealings we have had with you. Max has been round to look at the problem that I reported less than an hour ago and has fixed it. Not sure how but we have the internet again. He was so polite and helpful- a real credit to you. He promoted an excellent image for your company
If you ever need someone to tell people how good you are, just call me!!

Svar från Exascale
A 6 Star Rating!
From our first enquiry, to the 'exceptionally' efficient and flexible installation, the communication and broadband/wireless mesh performance we couldn't have asked for more. If you have experienced the usual BT/Sky/Talk Talk speed excuses and drop outs, Virgin Media long winded customer service and very poor upload speeds then you really need to experience Exascale....blistering speeds - upload and download, 100% uptime and no fuss service! Thank you!!

Svar från Exascale
Better than previous provider but still not achieving speeds advertised "Average speeds of 150Mb", more like 50Mb.

Svar från Exascale
Thomas is always helpful and kept us informed throughout the transition.

Svar från Exascale
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