EWT Water Omdömen 

617
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

1 Star Review Extremely poor customer service experience with EWT Water Softeners. We have been customers for years and continued paying monthly for our Silver service plan, believing it still inc... Se mer

Betygsatt 2 av 5 stjärnor

Sorry but Booking a service to EWT apps is a hit and miss what ever there service engr availbility is very limit (may be short of staff?). Dont bother ringing,they dont book via phone they only past... Se mer

Betygsatt 1 av 5 stjärnor

Rubbish after care service. Engineer are not fully qualified- I can say because I am an engineer. Better to get another company product than EWT. Customer care team never updates you about a... Se mer

Betygsatt 5 av 5 stjärnor

After a worrying period of overdue device service, I appealed to EWT and was answered on the same day by Abbie. Not only a reaction, but a proposal to arrange for a service call within a few days.... Se mer

Företagsinformation

  1. Rörmokare

Skrivet av företaget

European Water Technologies is a Global water treatment company founded in Ireland 2002 by David Forde, it was with the mission “to deliver the perfect customer experience every time to any customer on Earth 🌍 ”. What does this mean? It's simple. We're a company that obsesses over customers. Our actions, goals, projects, programs and inventions begin and end with the customer at the forefront of our minds. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we commit to it in the hope that it will turn into an even bigger success. We strive to deliver "The Perfect Customer Experience Every Time".


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

617 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(617)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very happy with the service from EWT

Very happy with the service from EWT. Got a morning text saying that a service operator would contact me within five days. Next minute around 11am get a call saying if I was available for a service. Man had been and gone between 12-1pm - no problems all sorted- would highly recommend this company to anyone

15 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thomas ( Installation Engineers) was…

Thomas ( Installation Engineer) & Abbie ( from Office) was very helpful and explained in detail the suitable product required for our house. Thomas was being very honest and helpful and explained the Pros and Cons of the Softner and RO's. In addition Abbie ( from their Office) was very helpful in organising a quick appointment for the installation of the water softener system for our house. Would recommend.

31 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I can't get any response

I can't get any response ! I booked a service on 16/1/23. Received a text 2 days later with a date. I responded to say I needed to reschedule - heard nothing. Opened up a 'ticket' on the site requesting a new date - supposed to receive response within 24 hours - nothing .Opened up chat line dialogue - spoke to 'rep' last week - told would have a new date within 48 hours ! 10 days later - still no response.

16 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very friendly and helpful customer service and engineers.

I’ve had this company coming to my house for the last 4 years servicing my water system. Every time I call up I get very friendly customer service. This time I spoke with Abbie. Very friendly and helpful and Ross the engineer was in and out no mess and very helpful explaining what he’s done. Can’t recommend enough.

3 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Positive experience

From the start, I've had a positive experience with EWT.
Installation was timely, quick and the engineer was very professional. Follow up service is good apart from some booking delays.
Customer service is great and Abbie was very helpful to resolve my issue.

2 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EWT introduces record breaking service.

After a worrying period of overdue device service, I appealed to EWT and was answered on the same day by Abbie.
Not only a reaction, but a proposal to arrange for a service call within a few days. A further query, received an almost instant time scale.
This standard of service, is rather a novelty to EWT. A guarantee that this customer will happily remain.
John Campbell

2 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Following good advice and guidance from…

Following good advice and guidance from Deirdre in the EWT office, we decided to replace an old softener which was approx. 20 years old with a newer more compact unit complete with drinking water filtration unit. The engineer Vladimir arrived on time, was extremely professional, helpful and tidy. I would highly recommend EWT.

2 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service and customer service…

Great service and customer service overall. Abbie from Customer service was able to help and answer all my questions and queries regarding my order. I will definitely recommend getting a water softener from this company.

2 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EWT a good solution for your water problem

I have recently contacted EWT water solutions for installing a water softener and a filter for solving our hard water problem at our home. They are very helpful whenever I reachout to them. I was speaking to their customer support Engineer Abbie for couple of time for all my queries regarding the water softener and she was very helpful throughout.

2 februari 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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