Bourne Leisure Centre hosted my daughter's birthday pool party today. Sam and the team went above and beyond to ensure that the party was a success by offering to keep food cool, added extra chairs an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Instructor never asked if anybody had any injuries. I laid on the floor for around 15 to 20 mins as unable to sit up extra due to a lower back injury.
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My child has been enrolled in Stage 1 swimming lessons for nearly 11 months and is still nowhere near passing. Despite repeated feedback that she was “close to passing,” her progress has effective... Se mer
Great value for money. All staff without exception are friendly, helpful and encouraging. Fitness classes are excellent - the instructors challenge you without making you feel under pressure. My fitne... Se mer
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Företagsinformation
Skrivet av företaget
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Kontaktuppgifter
Park Road, PO10 8PG, Southbourne, Chichester, Storbritannien
- 01243 376101
2,4
Dålig
8 omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid Swim School at Bourne Leisure Centre
My child has been enrolled in Stage 1 swimming lessons for nearly 11 months and is still nowhere near passing. Despite repeated feedback that she was “close to passing,” her progress has effectively stalled for months.
The lessons follow a rigid 10-week structure, but there has been no meaningful intervention or targeted support to address persistent barriers, such as reluctance to submerge her face or maintain proper body position. Communication has been inconsistent, and advice for home practice has been vague and insufficient.
Even additional sessions, such as summer crash courses, have not resulted in measurable improvement. Overall, the programme has not provided the structured, effective teaching or value we expected, and we are extremely disappointed with the lack of progress after almost a year.
15 mars 2026
Omdöme utan inbjudan
AVOID AVOID AVOID
Company didn’t cancel both mine and my partners memberships. They wouldn’t even help over the phone and I was still charged for 1 account.
Staff are unhelpful and unprofessional.
Please avoid this place, there are much better much more professional gyms in the area
10 september 2025
Omdöme utan inbjudan
Great pool party
Bourne Leisure Centre hosted my daughter's birthday pool party today. Sam and the team went above and beyond to ensure that the party was a success by offering to keep food cool, added extra chairs and tables and confirmed what my daughter wanted. Sam gave the kids a safety reminder before they got in the pool and everyone had a great time. All the staff kept checking in with me, was lovely to be able to take pictures on poolside and do a group photo that my daughter really wanted. Thank you for a great day
15 juni 2024
Omdöme utan inbjudan
Class this have loads of fun with the dad👍👍
Class this have loads of fun with the dad 👍👍
18 februari 2024
Omdöme utan inbjudan
Svar från Everyone Active - Bourne Leisure Centre
We love that you are having fun when you visit us we couldn't ask for anything more. Thank you!
Instructor never asked if anybody had…
Instructor never asked if anybody had any injuries. I laid on the floor for around 15 to 20 mins as unable to sit up extra due to a lower back injury.
17 oktober 2023
Omdöme utan inbjudan
Svar från Everyone Active - Bourne Leisure Centre
Thank you for bringing this to our attention. We apologise for any negative experience you may have had in our classes. Please be assured that we have taken note of your concern and have escalated it to the relevant parties. They will thoroughly investigate the matter and take appropriate measures to prevent similar occurrences in the future.
I really hate when you have to leave a…
I really hate when you have to leave a public bad review in the hope to get a response from a company. After calling and emailing several times about a swimming session we were unable to get to as our car had broken down I feel highly dissatisfied by the lack of response by management. I explained to the reception that I would be able to provide proof of the car being recovered and taken to the garage. I really don’t think that all circumstances are the same for cancelling and the lack of option to pay on entry means that your company gets to keep payment for a unused service when an unforeseen event occurs.
21 februari 2023
Omdöme utan inbjudan
Svar från Everyone Active - Bourne Leisure Centre
I am sorry to hear of your experiences with our cancellation policy and that you had to deal with the stress of having your car brake down, coupled with the disappointment of a missed swimming session. We do feel it is important to have a consequence in place to stop people taking advantage and preventing others from being able to attend the classes and swim session as such we do have to have a policy in place, however you should always be able to speak to the front of house team if there are mitigating circumstances and they will do their best to support you. I have passed this onto the appropriate parties for further investigation.
Very happy overall good swimming pool…
Very happy overall good swimming pool and good gym 👍👍👍👍
3 augusti 2022
Omdöme utan inbjudan
Svar från Everyone Active - Bourne Leisure Centre
It is lovely to hear you enjoy the facilities at Bourne and we appreciate you taking the time to review.
Fantastic gym!
Great value for money. All staff without exception are friendly, helpful and encouraging. Fitness classes are excellent - the instructors challenge you without making you feel under pressure. My fitness has really improved since attending this gym.
2 augusti 2022
Omdöme utan inbjudan
Svar från Everyone Active - Bourne Leisure Centre
Thank you for taking the time to write such encourage words it is excellent to know that you have been flourishing and achieving your goals. Your kind words about our staff are gratefully received and we hope you continue to be challenged and reach even further in your fitness journey.
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