Order#82248 never received my package waited 7 months and never even got a tracking number tried reaching out multiple times and have been ignored $180 gone
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Es hat alles zu meiner vollsten Zufriedenheit geklappt. Der sehr nette Kundendienst hat mir schnell und unverbindlich weitergeholfen. Da ich einen Artikel stornieren musste, wurde mir mein Kaufbetra... Se mer
Positive experience, competitive price, goods in excellent condition as expected to be for a Fallkiven knife. Before dying I was a bit afraid because not may review about them. Payment via Pay P... Se mer
Experience with Jozef was amazing, have now bought 2 knives off him and service and postal time was fast and excellent. I'm eying another one as I leave this reference. I have an eye on a ZEMAX in his... Se mer
Företagsinformation
Skrivet av företaget
Euro-Knife.com, is a specialised e-shop with knives and knives accessories. We offer hunting knives, throwing knives, ceramic knives, folder knives and many others. You will not find anything else than knives in our assortment because we want to do just one thing for 100%. We do not want to mix knives with for example flashlights, crossbows, bows or watches, simply said with products that have nothing to do with cutlery. We want to devote ourselves only to what we are good at. We offer you knives from many producers from all around the world, for instance USA, Germany, Japan, Russia. Our knives are divided into a well arranged categories which will enable you to orientate yourself well in our shop. Our goal is not only to provide our clients with products of the highest quality, but also with a professional approach. Our staff is willing to answer your questions regarding knives, their utilisation, availability or any uncertainities anytime. We would like to offer you a simple and safe on-line shopping. Do not hesitate to contact us with possible questions, comments, we will gladly answer them. You can send us an e-mail to info@euro-knife.com. We believe that you will be absolutely satisfied with our services! We wish you pleasant shopping.
Kontaktuppgifter
Slovakien
- www.euro-knife.com
3,9
Bra
99 omdömen
Ingen aktuell inbjudningshistorik
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Ripped off
Ripped off! Ordered a knife 2 months ago and last I saw of my money or heard from them again. Liars cheats & thieves
23 april 2020
Omdöme utan inbjudan
Svar från EURO-KNIFE.com
Dear Frank Hough,
this is big mistake, we are company : www.euro-knife.com and we are from Slovakia,
You make order in other page with simillar name: www.euroknives.co A lof of cutomers have simillar issue like you with this company and thing that is our company but is not true, is simillar name company from Serbia.
Please make new thread with SERBIA company www.euroknives.co please and update this experiense.
Regards,
Jozef Baslar
Sales manager
6 out of 5 stars.
The fact that Euro-knife company sales manager personally responds to complaints on this review platform gave me the confidence to order from them. I bought a russian Lemax knife. The package arrived in excelent order. It was shipped to the Netherlands. It is a beautiful knife!!
21 april 2020
Omdöme utan inbjudan
I ordered a Ruike p801sb for a shipment…
I ordered a Ruike p801sb for a shipment to another European country. The item arrived in perfect shape and before the expected time.
22 augusti 2019
Omdöme utan inbjudan
5 days from despatch items arrived as…
5 days from despatch items arrived as described top marks would defo use again
14 augusti 2019
Omdöme utan inbjudan
They are the best !
They are the best !! I just received my spyderco police original Japan in Romania . best price . A very serious company .Alex.
21 juni 2019
Omdöme utan inbjudan
Just received my order
Just received my order, in time, no problems and content
16 maj 2019
Omdöme utan inbjudan
Good store
Ordered knife a tuesday, payment went through on friday, had it in my hands on wednesday even though shipping was expected to take 8 working days
26 november 2018
Omdöme utan inbjudan
Good experience!
First time experience with Euro Knife
I Ordered my knife on October 30, the knife had an availabilty time of 5-8 (working)days. Received a message by mail on november 6
(in 6 working days), that my knife was shipped to the Netherlands. On the 13th of november I received my knife. So the delivery to my home in the Netherlands took 8 days, which is pretty fast considering the fact that Euro Knife states that the delivery time to EU member states is 8-15 working days!
Possible tips voor buyers:
1) Always contact the customs of your country in advance, if the knife that you want to buy is legal in your country. I did this too, by just asking a question on the facebook page of the Dutch customs. That way I knew that I shouldn't be having any trouble to get my knife.
2) Ask Euro Knife to inform you about the order status by mail when you check out.
3) Ask for a tracking code for your order (so you can track your parcel from the moment it's shipped).
Tip voor Euro Knife:
1) Perhaps it would be an idea to send a tracking code to the customers mail when they order their goods. This gives a little bit more trust.
Overall I'm very satisfied with my knife and the good service of Euro Knife, relatively fast delivery, got well informed about the order status, it would however be nice if they gave a tracking code the moment your order is ready to be shipped to your home. I had to ask for it, although I received my knife the day after I contacted them about it.
15 november 2018
Omdöme utan inbjudan
Don't buy from this company
Don't buy from this company
They don't deliver your knife and do not refund your payment . I have been waiting for over a month for my package , and sent countless emails without them responding .
4 oktober 2018
Omdöme utan inbjudan
Svar från EURO-KNIFE.com
Im manager of euro-knife.com I asked all collegaues abou some issue or bad experiece but we have not info about you. Do not recived any emails from you about refund or troubles etc...
Also I checked spam etc... On web page in Contact is written: E-mail: info@euro-knife.com
Also is written:
In case we don't reply to your enquiry in 48 hours, please use email below:
E-mail: jozef.baslar@gmail.com
See:
https://www.euro-knife.com/contact/
Why you do not use my personal emai on web to hepl you ? I really have not info about you and also all collegaues do not know about you. We use also PAYPAL and GOPAY and and 3d secure VISA and Master Cards. You can also contact via other those cannals or Phone or SMS. Im very sorry but we have not recived email or other info from your site. I belive you send but we not recived.
Jozef Baslar
Responsible sales manager
Well-packed for shipment (to NL)
Well-packed for shipment (to NL), item as described, good price.
Overall good.
13 augusti 2018
Omdöme utan inbjudan
A quality knife shop, good prices, decent stock
Searching for a shop that has good prices and good stock, i found Euro Knife and decided to give it a go, despite of some rather negative revievs read before buying. Everything went ok, i received the knife in a week.
One note on the rather negative side, is that i was not informed via e-mail about the shipping proces, so i had no information on when to expect my purchase to arrive.
But that is a minor issue, the shipping fee is low for Europe and i presume that a tracked shipment is not possible for that ammount. An e-mail when the goods leave the shop would be great.
Will order more from you, that's for sure!
Regards, Damir
30 oktober 2017
Omdöme utan inbjudan
EURO-KNIFE SCAM ARTISTS
DO NOT PURCHASE FROM THIS COMPANY THEY ARE SCAM ARTISTS.
I ordered an item from them for which they debited my account for €44,40 and they later told me the item was not in stock I therefore cancelled my order. When after some time I asked when my refund was going to show back up in my account they wrote and said "we cancelled your account because payment was not successful". I of course immediately wrote back disputing this glaring lie and I am still awaiting a reply. Be warned, do not deal with this company.
20 april 2017
Omdöme utan inbjudan
Svar från EURO-KNIFE.com
This is not full true review:
Mr: Omnistor make 2 orders 1 order year ago with problem and second order for knife which was not in stock and was written on page big bold font that is not in stock.
We recived emai that:
xxxxxxxxxxxxxxxxxx
Date: 19.04.2017
Good morning Jozef,
I would like to cancel my original order in that case and get a refund of my money. I will very much appreciate it if you can inform me when the SOG machete I ordered is back in stock.
kind regards
Peter
xxxxxxxxxxxxxxxxxxx
We make full refund in 20.4.2017 13:09:26
We make refund to 24 hours after we recived first email. About refund
This review make not sense is impossible make refund same hours like you want.
From EU law is 14 days to make refund! We do in 24 hours.
We are honest company and also offer pay via safe way PAYPAL.
We try to report this review in trustpilot.
Jozef Baslar
www.euro-knife.com
Competitive price for Fallknive A1 Pro
Positive experience, competitive price, goods in excellent condition as expected to be for a Fallkiven knife.
Before dying I was a bit afraid because not may review about them.
Payment via Pay Pal made me confident.
Good pacaking , the shipment could a a little faster but, considered low sipping cost, you can might wait few days more.
I'll will buy more.
Carlo
(Italy)
24 mars 2017
Omdöme utan inbjudan
Ottimi prezzi per i coltelli Fallkniven
Ero innamorato del coltello Fallkniven TK3mop ma avevo rinunciato all'acquisto per l'elevato prezzo, quando ho visto il prezzo proposto da euro-knife l'ho ordinato subito. In questo negozio in generale i prezzi sono buoni ma quelli dei prodotti Fallkniven sono ottimi, inoltre la scelta della spedizione con EMS (tracciata) a 4,90 € permette anche piccoli acquisti. Hanno sempre risposto con sollecitudine e gentilezza alle mie email.
7 oktober 2016
Omdöme utan inbjudan
No Regrets ...
Communication a little slow, but did reply to query OK. Goods arrived promptly and in good order. Thank you
12 augusti 2016
Omdöme utan inbjudan
DO NOT BUY FROM THIS GUY!!
He is a scamer NEVER GOT MY KNIFE Or my Money back!
1 april 2016
Omdöme utan inbjudan
Svar från EURO-KNIFE.com
It was helted via customs and ilegal in your country. was not pay tax, Is written on page www.euro-knife.com
International Orders We can only guarantee the safety of the merchandise in transit up to the point that your country’s customs office receives the package for inspection. After that point, we have no way to guarantee the clearance of the item through customs, or delivery via your postal system.
We guarantee delivery up to customs. Past that is the customer's responsibility. We are not responsible for confiscation, loss or theft at customs.
All items are declared and insured for their full value. Generally this means "Folding Knife" or similar on the customs declaration. No Exceptions.
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