Used the Peterborough store for a repair extremely rude and the supervisor is quite condescending and personally I felt enjoys embarrassing people with his attitude. I would never ever recommend this... Se mer
Företaget har svarat
Plats
Byt platsUnit 15, The Queensgate Centre, PE1 1NH Peterborough, Peterborough Queensgate, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not only did we receive first class customer service whilst choosing a wedding ring but the lady who served us actually listened to what I wanted and found my dream ring. We had ordered 2 via online... Se mer
Charlie was excellent with his knowledge and attitude was a real pleasure to part with my money
Very helpful, went up to the other shop to get me the right size ring. Very happy customer.
Företagsinformation
Om Ernest Jones - Peterborough Unit 15
Skrivet av företaget
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Kontaktuppgifter
Unit 15, The Queensgate Centre, PE1 1NH, Peterborough, Peterborough Queensgate, Storbritannien
- 01733557591
3,6
Medel
6 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Used the Peterborough store for a…
Used the Peterborough store for a repair extremely rude and the supervisor is quite condescending and personally I felt enjoys embarrassing people with his attitude. I would never ever recommend this company or this store. The watch wasn’t repaired and yet another independent jeweller has repaired it with a guarantee.
23 januari 2022
Omdöme utan inbjudan
Svar från Ernest Jones - Peterborough Unit 15
Hello Robert, Thank you for taking the time to provide feedback on your experience in store. I am so sorry that you are not happy with the service provide in store and not happy with the supervisor.
This is not how we want customers to feel, please call us on 0800 458 1066 option 3 and quote 01837010, and provide more information and we will look into this for you. Kind regards Luke
Charlie was excellent with his…
Charlie was excellent with his knowledge and attitude was a real pleasure to part with my money
17 juni 2021
Very helpful
Very helpful, went up to the other shop to get me the right size ring. Very happy customer.
27 maj 2021
Excellent customer service
Not only did we receive first class customer service whilst choosing a wedding ring but the lady who served us actually listened to what I wanted and found my dream ring. We had ordered 2 via online during lockdown but these just weren't right. They were exchanged easily. I also sent my engagement ring to be rhodium plated again. Once my ring was returned to store they rang me to say this wasn't up to their standard and would like to send it back.
Fabulous service and amazing staff. Will not be going anywhere else again.
20 april 2021
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