I would like to congratulate the sales assistant at Chester who did an excellent job of losing a watch sale at the value of £1095. I went in all ready to buy the Frederique Constant carre to be told I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited Chester Eastgate store today to replace a faulty necklace bought online by my daughters as a Christmas present for my wife. The chat service had already emailed the store so they were expectin... Se mer
We went wedding ring shopping in your store today. Elaine was amazing, so friendly and helpful. She patiently showed us a few different rings we liked the look of, and then suggested one herself that... Se mer
Unreal experience. Went to the Chester store a few weeks ago as I had an issue with my ring and after my dad suddenly passed away the empathy and care shown by the manager Andrew was amazing. Thank yo... Se mer
Företagsinformation
Om Ernest Jones - Chester
Skrivet av företaget
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Kontaktuppgifter
10 Eastgate Street, CH1 1LF, Chester, Chester, Storbritannien
- 01244346075
3,3
Medel
33 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing Customer Service !
I called into the Chester Store to seek some advice regarding the cleaning of jewellery previously purchased from the same store and the adjusting of a watch strap, again previously purchased. I was greeted by the manager Andrew who couldn't have been more helpful and courteous. Whilst Andrew adjusted the strap I noticed an assistant Kim displaying a similar approach to more customers who entered the store. It is so refreshing to see the high levels of customer service being offered today by two individual members of staff from the same store. Congratulations Ernest Jones, the behaviour of your staff at the Chester store should be an example to many of the retailers today who's staff sadly don't display this level of professionalism.
22 maj 2023
Omdöme utan inbjudan
Excellent Service
From ordering to collecting my husband’s signet ring the service was excellent. I got the text to say it was ready, I wasn’t able to go in the next couple of days. They then rang to say they would post it out by courier if I’d like them to. I preferred to collect it with my husband, which I did. The ring is perfect & he loves it. Thank you Ernest Jones. I’m sure we’ll be back.
15 december 2021
Omdöme utan inbjudan
Fantastic!
Fantastic experience visiting Ernest Jones in Chester today. The staff were warm, approachable, kind and helpful. Unbeatable service and care. The staff went out of their way to help me find a ring. I have never shopped in Ernest Jones before but will certainly return.
3 oktober 2021
Omdöme utan inbjudan
The ladies helped me a lot with my…
The ladies helped me a lot with my wife’s purchase and they were awesome with any question I had in the store
2 juli 2021
Given wrong bracelet
The person at the shop was very helpful, we tried two bracelets on my baby, one of those we chose to buy. But when we got home, had a look at the bracelet and he had given us the wrong one! One that we didn’t even try on my daughter! Very annoying as we were away on holiday, and it was a present from my mother in law, so we had to use one of our holiday days to go back to the shop to get the right one!
23 juni 2021
Helpful store assistant quality product.
5 juni 2021
Wedding rings
Went to the shop several times to look for wedding rings, ended up buying the ones we'd first spotted in there.
Excellent service and quality
We recommend to some friends and they to bought their wedding rings from ernest jones
18 maj 2021
Superb Customer service from the Chester Crew
Superb Customer service from the Chester store. Re-sizing required, no troubles, dealt with efficiently by Lita and Maz. First class service with a smile.
13 maj 2021
Spot on
Very professional and efficient, no pushing you into buying what you ask to look at
Very polite and welcoming, thats why I buy from them
13 maj 2021
Very polite and helpful member of staff…
Very polite and helpful member of staff served us in the Chester store. Really pleased with the purchase and pricing was very reasonable.
11 maj 2021
Watch Alteration
I ordered my watch on the internet the strap was to small so I contacted the Nearest shop in Chester I found Lita very helpful and she ordered a larger strap
After two days I was contacted and called in the shop to have it fitted I found
Lita to be very pleasant and professional and would do business with Ernest
Jones again excellent service
21 april 2021
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