I went into Ernest Jones Bath 16/07/26 lunchtime looking to buy a watch. I said I will be buying but not today just looking today (I had a £3K budget). Only to be told most watches are in the window... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a watch for our daughter's 18th. The manager who served us was friendly, patient, knowledgeable and helpful, stating we could have a full refund if she did not like it. She did like it and w... Se mer
Went in today with my sister as she wanted some rings cleaned and re-coated and a watch repaired. Greeted by the assistant manager Craig who was very pleasant and helpful. I then decided to have my en... Se mer
Företaget har svarat
We would like to thank Kieran in the Bath store for helping us find the perfect ring ! He was extremely helpful and engaging whilst also being very patient as we took a while trying on various ring... Se mer
Företagsinformation
Om Ernest Jones - Bath
Skrivet av företaget
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Kontaktuppgifter
29 Stall Street, BA1 1QF, Bath, Bath, Storbritannien
- 01225337194
3,2
Medel
34 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service.
11 juni 2021
Very happy with this item.
11 juni 2021
Maria was super helpful
Maria was super helpful getting Judy’s engagement ring replated in time for the wedding. We also bought wedding rings while we were there!
6 juni 2021
Young man serving us extremely astute
Young man serving us extremely astute. Noted jeweller type I wore and guided me to something I would not have asked for but I loved it. He thought outside the box. Well done
3 juni 2021
A great range of lovely pieces to see…
A great range of lovely pieces to see and choose from. It was my first time to buy a delicate piece for me, very special day. Staff well prepared and amable.
27 maj 2021
Great advice and help from salesman on…
Great advice and help from salesman on purchase of gold chain , thank you
20 maj 2021
Watch
Saw a watch on display in Ernest Jones a baume and mercier Ltd edition staff couldn't have been more helpful, thanks to all the staff at Ernest Jones at Bath
20 maj 2021
Wedding Band
Excellent service bought my ring in 15 min
Service was very nice ,gentleman was great help .
KR
Ang
13 maj 2021
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Ordering was no problem but delivery…
Ordering was no problem but delivery didn’t happen when advised, i visited the store to ask if it had been delivered but the store manager said they didn’t have time to look, called the customer helpline 3 days later as still hadn’t heard anything & was advised that because it was internal delivery to store they had no way of finding out where it was & the best thing to do in future would be get home delivery
21 april 2021
Svar från Ernest Jones - Bath
Hello Jo, Thank you for taking the time to write this review, I am so sorry that you have had issues with delivery of your order. I am pleased that the ordering was easy and you are happy with that. However I am so sorry that the delivery is delayed. If you have not yet had this order yet. Please call us on 0800 458 1066 option 3 and quote 01650026, and we will be more than happy to assist you with this. Regards Luke
Watch purchased online
Watch purchased online. Package did not include an instructions nor was there a plastic protective covering on the watch face. After a visit to one of your stores, it was confirmed that it was likely the watch had been taken from store shop window. We feel this should be explained on the website prior to purchase.
We booked an appointment at your store, we feel that if your stores are going to operate a queuing system it should be indicated prominently that customers with appointments will be seen as priority & they should make themselves known on arrival before joining the queue.
13 april 2021
Svar från Ernest Jones - Bath
Hello there, Thank you for taking the time to write this review! Please accept my apologies that you had issues with the order and not being pristine! I hope the store was able to resolve the issue for you and thank you for providing feedback on how we can improve! If there is anything that has been left unclear or the issue still hasn't been resolved please call us on 0800 458 1066 option 3 and quote your case number 01642073 and we will be happy to discuss this with you. Regards Luke
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.