I received my in-line water filter within 2 days of ordering and I was informed every step of the way when it would be delivered. Excellent Service 👍 Regarding the water filter it was extremely... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a machine from Equip2Clean back in January, but had mixed results from it in terms of it’s reliability. I contacted them and they gave me guidance on how to self remedy it. When it... Se mer
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I bought a 3kw outdoor heater for our bbq area, it arrived promptly, unfortunately damaged in transit. I immediately phoned to report the damage, and pleasantly surprised to hear they would send a rep... Se mer
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Inline water cleaner Well priced and technically works - big issue is it won’t stay connected to hose and pops off as soon as tap is turned on Correct attachments , tried their hose connector and... Se mer
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Företagsinformation
- Leverantör av rengöringsprodukter
- Utrustningsleverantör
- Leverantör av industriutrustning
- Leverantör av utrustning för industridammsugare
- Tillverkare av maskindelar
Om Equip2clean
Skrivet av företaget
BUSINESS START-UP PACKAGES
PRESSURE WASHERS
GUTTER VACUUM SYSTEMS
CARPET CLEANING MACHINES
WINDOW CLEANING SYSTEMS
FLOOR CARE EQUIPMENT
HOSES & ACCESSORIES
The 1st Choice of Cleaning Pros
Skrivet av företaget
- Over 50 Years in the Trade!
- Equip2clean, is a leading provider of high-quality cleaning equipment and supplies for commercial, industrial and domestic customers.
Always Happy to Help.
Great Quality Gear at The Best Prices!
12 Months Warranty.
Kontaktuppgifter
Kiam House, L33 7TD, Liverpool, Storbritannien
- 0151 548 5500
- support@equip2clean.co.uk
- www.equip2clean.co.uk
4,3
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First of all compeditive pricing
First of all compeditive pricing . Excellent customer service ( Jon listened and provided an exemplary customer service experience) would and will use again
10 april 2026
Svar från Equip2clean
Hi Tony — thank you for the fantastic 5‑star review. I really appreciate the kind words about my service, and I’m glad the pricing and overall experience hit the mark for you. It means a lot that you’d use us again.
Jon Raven
Head of Customer Service
Equip2Clean
Ordered spares for my machine which…
Ordered spares for my machine which ended up not being available so was given a refund. Tried to order a part off eBay which was also not available.
Ended up with a brand new machine which I am very happy with with
10 april 2026
Svar från Equip2clean
Hi Paul, thank you for the feedback and for your patience while we arranged the refund and replacement. I’m really pleased the new machine is working well for you. If you’d like any setup tips, spare parts, or a quick walkthrough, reply here or email me and I’ll be happy to help.
Jon Raven
Head of Customer Service
Equip2Clean
Svar från Equip2clean
Hi Warren — thank you for the 5‑star review. I’m really glad I could help you get the correct item sorted, and I appreciate you taking the time to share your experience.
Jon Raven
Head of Customer Service
Equip2Clean
Svar från Equip2clean
Hi Paul — thank you for the 5‑star review. I’m really glad your pump was posted straight away and that you’re happy with the service. I appreciate you choosing us and calling us a top company.
Jon Raven
Head of Customer Service
Equip2Clean
Easy ordering
Easy ordering, great delivery and overall great product, never use a electric pressure washer again.
7 april 2026
Svar från Equip2clean
Hi David — thank you for the brilliant 5‑star review. I’m really glad the ordering and delivery were spot on for you, and it’s great to hear the product has made such a difference that you wouldn’t go back to an electric pressure washer.
Jon Raven
Head of Customer Service
Equip2Clean
Replacement high pressure hose for my…
Replacement high pressure hose for my Karcher. Quality product which fits well and works! Very quick delivery too. Spot on
7 april 2026
Svar från Equip2clean
Hi Howard — thank you for the 5‑star review. I’m really glad the replacement high‑pressure hose fit your Karcher perfectly and is working as it should. Great to hear the delivery was quick too — spot on feedback and much appreciated.
Jon Raven
Head of Customer Service
Equip2Clean
Customer Services
Good communication when enquiring about a specific item i needed etc and was delivered in good time 🙋♂️
7 april 2026
Svar från Equip2clean
Hi Stephen — thank you for the 5‑star review. I’m really glad the communication was helpful when you were checking the item you needed, and it’s great to hear everything arrived in good time.
Jon Raven
Head of Customer Service
Equip2Clean
Wrong items received and going around…
Wrong items received and going around in circles with emails trying to send them back.
7 april 2026
Svar från Equip2clean
Hi Allan — I’m very sorry you received the wrong items and for the frustrating email exchange about returns. I’m Jon Raven and I’m taking over this personally.
We sent an upgraded 900mm lance because the basic model was out of stock, and it was supplied with the correct couplings, but that does not excuse the confusion or the poor communication you’ve experienced. Please accept our sincere apologies.
I’ll sort this immediately — either an exchange, a full refund, or a partial refund if you wish to keep the upgraded lance. I’ll also arrange and pay for the return collection or provide a prepaid return label so you don’t have to chase this any further. Please contact me directly at jon.raven@equip2clean.co.uk or reply here and I’ll action it straight away.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Svar från Equip2clean
Hi Peter,
Thanks for the brilliant feedback — great to hear everything was “very good.” I really appreciate you taking the time to leave a review.
If there’s anything you need next — spare parts, advice, or help with an order — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Bought a dtlr pressure washer over a…
Bought a dtlr pressure washer over a year ago had a few problems been back a few times for repairs
After a year and half they are sending a replacement out brand new
Can not fault this company really helpful and Lewis who dealt with me was so nice
If you want a professional service don’t hesitate to use this company
15 april 2026
Omdöme utan inbjudan
Svar från Equip2clean
Hi Ronnie,
Thanks so much for taking the time to leave this — I really appreciate it. I’m glad Lewis and the team were able to help and that we could get a brand‑new replacement out to you after the issues you had. That’s exactly the sort of outcome we want for our customers.
If anything else comes up with the machine or you need parts, servicing or advice, drop me a line and I’ll sort it for you.
Thanks again for the kind words and for sticking with us.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Excellent Communication
Excellent communication, goods turned up on time . Will use them again soon
2 april 2026
Svar från Equip2clean
Hi Paul,
Thanks so much for the great review — I’m really pleased to hear the communication was clear and your order arrived on time. We’ll be ready to help whenever you need us next, whether it’s another order, spare parts or advice to get the best from your kit.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Svar från Equip2clean
Hi Simon,
Thanks for the great review — really pleased to hear you found the service excellent and the kit good quality. We take pride in both, so it’s brilliant to get that feedback.
If you need any spare parts, setup tips or recommendations for getting the most from your equipment, drop me a line and I’ll help out.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
Great products
Great products. used this company mutiterble times always fast at getting my equiment sent out fast delivery. I ordered the bronze cleaning package full exterior cleaning setup with the kiam 3700pr great machine hasnt let me down. Also been back mutiterble times for more equipment like pressuer hoses and pressuer gauge ect
1 april 2026
Svar från Equip2clean
Hi Ashley,
Thanks so much for the brilliant review — I really appreciate you taking the time. It’s great to hear the Bronze cleaning package and the Kiam 3700PR have been reliable for you, and that our delivery speed has been working well.
Thanks too for coming back to us for hoses, gauges and other kit — repeat customers like you are the reason we do what we do. If you ever need spare parts, advice on setup, or want me to hold stock for a future order, just say the word and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Reacted positively and quickly when…
Reacted positively and quickly when part supplied did not manufacturer's label, and therefore did not fit.
Prompt replacement by First Class post
31 mars 2026
Svar från Equip2clean
Hi Paul,
Thanks for the feedback — I’m really glad we could sort that part quickly for you and get a replacement sent First Class. Sorry again for the mix‑up with the manufacturer’s label, and I appreciate you bearing with us.
If you need anything else — a hand fitting the new part or help finding spares — just let me know and I’ll sort it.
Kind regards
Jon Raven
Head of Customer Service
Equip2Clean
I had a great experience
I had a great experience, I bought a carpet cleaning kit, everything arrived perfectly, I highly recommend it.
31 mars 2026
Svar från Equip2clean
Hi Falcon,
Thanks for the lovely review — I’m really pleased everything arrived perfectly and that the carpet cleaning kit hit the mark. It’s great to hear you had a smooth experience.
If you ever want tips on getting the best results from the kit, need replacement parts, or want me to hold stock for a future order, just drop me a message and I’ll sort it.
All the best
Jon Raven
Head of Customer Service
Equip2Clean
Svar från Equip2clean
Hi Joan,
Thanks so much for the great feedback — I’m really pleased the order arrived on time and that everything was hassle‑free. If you need replacements, spare parts, or any advice in future, just drop me a message and I’ll sort it.
Kind regards
Jon Raven
Customer service is shocking guy had…
Customer service is shocking guy had attitude after I wasn't happy with a blown fuse yeah only a fuse buts its a brand new machine shouldn't have been questioned in the first place
30 mars 2026
Svar från Equip2clean
Hi Declan,
Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the experience you’ve had. You’re absolutely right — when you buy a brand‑new generator, you shouldn’t feel questioned or dismissed over something as simple as a blown fuse. That’s not the standard of service we aim to deliver.
A fuse failing on a new machine is rare but can happen, and it should have been handled quickly and without any attitude. I’m really sorry that wasn’t your experience. I’ll be addressing this internally to make sure it doesn’t happen again.
I’d really appreciate the chance to speak with you personally so I can put this right and restore your confidence in us. Please contact me directly at jon.raven@equipmartuk.co.uk and I’ll make sure you’re properly looked after.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Pressure washer is amazing very…
Pressure washer is amazing very powerful
I bought the gorilla 3600psi it’s was delivered within 4 days
Had a breakdown on my second day using it phoned them up simple fix very helpful
Don’t be put off by the breakdown I was on it 9 hours straight only stopped to refuel 3 hours into my second day it lost power but I’ve been on it now for another 9 hours strait and all good
Would recommend this machine
16 mars 2026
Svar från Equip2clean
Hi Lance,
Thank you so much for the brilliant 5‑star review — it really means a lot to us.
I’m glad to hear you’re loving the Gorilla 3600psi and getting such strong performance out of it. They’re powerful machines built for long days, and it sounds like you’ve certainly put yours to work.
I’m also pleased our team were able to get you back up and running quickly when you had that small breakdown. Even with brand‑new equipment, the occasional fuse or minor issue can happen, especially with the kind of heavy use you described, but it should always be a simple fix and we’re always here to help.
Thank you again for the recommendation and for taking the time to share your experience. If you ever need anything in the future, just give us a shout.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
great service and told me a lot about…
great service and told me a lot about the pressure washer,thank you.
26 mars 2026
Svar från Equip2clean
Hi Graham,
Thank you so much for the 5‑star review. I’m really glad to hear you had great service and that we were able to give you all the information you needed about the pressure washer.
If you ever need any further help or advice, we’re always here.
Kind regards,
Jon Raven
Good customer service
Good customer service, faulty charger was replaced quickly even on a bank holiday weekend
26 mars 2026
Svar från Equip2clean
Hi Matthew,
Thank you so much for the 5‑star review. I’m really glad to hear you received good customer service and that we were able to get your faulty charger replaced quickly — even over a bank holiday weekend.
We always aim to keep customers up and running with as little downtime as possible, so it’s great to know you were looked after promptly.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Jon Raven
Head of Customer Service
Equip2Clean
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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