As an unorganised person, I found this App incredibly helpful. It notified me when the appointment was due in good time. After the appointment, i can catch up on what was said and done to refresh it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found it helpful in terms of communicating directly with my horses physiotherapist, and appointment scheduling. The one thing id like is to be able to make payment for treatments directly via the ap... Se mer
I wouldn't be without Equigate in my business now! I have been with them the best part of 4 years and each update they do just makes it better and better. The reports make everything look so professio... Se mer
We booked a saddle fitting with Jess Parsons & discovered our saddle was completely wrong for our horse; Donagh. Jess tried various options until we got the right saddle. Donagh now moves more comfort... Se mer
Företagsinformation
Skrivet av företaget
Equigate is an innovative equine and canine management platform designed to streamline the business operations of equine and canine practitioners while enhancing the client experience. We have profiles for Equine and canine therapists, farriers, saddle fitters, riding coach, behaviourist, bit & bridle fitters, equine dentists, hydrotherapist, nutritionist and even a profile for human therapists. We provide a comprehensive suite of tools that helps professionals in the equestrian and canine industry efficiently manage their schedules, keep records, handle invoices, and communicate with clients—all in one place. Our platform is used by two main groups: Pro users, who are equine professionals that rely on Equigate for their business operations, and client/owner users, who connect with these practitioners to receive real-time updates on appointments, detailed reports, and invoices. Equigate is built to save time, improve communication, and increase transparency in equine care. By simplifying these key processes, we allow practitioners to focus more on delivering top-notch care, while clients enjoy a seamless experience, staying informed about their animals well-being every step of the way.
Kontaktuppgifter
Storbritannien
- +447367400111
- info@equigate.com
- www.equigate.com
4,8
Utmärkt
155 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alyssa was very informative
Alyssa was very informative. She provided professional service.
21 december 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks for sharing your experience, it means a lot to our team.
Great place to keep track of every…
Great place to keep track of every appointment and hold records to streamline giving your horse the best care possible
5 januari 2026
Omdöme utan inbjudan
Svar från Equigate
Thank you, we are so glad Equigate has been clear and easy for you to use.
This is a fantastic way to contact your…
This is a fantastic way to contact your physio directly using the Equigate App
19 december 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks for your review, we are delighted to hear things are working well for you.
Brilliant app.
Absoluty love Equigate. So easy to use and great to keep up to date with appointments.
2 december 2025
Omdöme utan inbjudan
Svar från Equigate
We are grateful for your kind words, thank you for taking the time to leave a review.
????
I don't know how to negotiate this site. It shows a blank page and nothing happens. Even if I should manage to find my way round it, it is yet another thing to look at that MIGHT just MIGHT have a message for me.
Mostly it doesn't.
Apparently I should have a record of my horses's saddle fitting. I have no idea where to find it.
18 december 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks for taking the time to leave a review, I’m genuinely sorry you’ve had such a frustrating experience. That’s not what we want for any horse owner.
A couple of things in your comments stand out that may explain the “blank page” and why you’re not seeing what you expect:
• If you’re trying to access your client account via the website: client records and messages are available in the Equigate app, not through the web portal (the website access is for practitioners).
• If your app isn’t fully up to date: older/unsupported versions can sometimes cause pages not to load correctly - which can look like a blank screen.
In terms of your horse’s saddle fitting record: once you’re in the app, it will sit within your horse/patient profile under the reports page, but it will only appear if your fitter has published it to your account.
We did email you to offer help and to get a bit more detail so we can resolve this quickly, but we haven’t heard back yet.
We’d really like to put this right, so If you can reply to our email (or contact us via our support address) with:
• the email/phone number used on your account,
• what device you’re using (iPhone/Android),
• and ideally a screenshot of the blank page,
…we can tell you straight away what’s happening and guide you to the exact place your records should be.
We’re always happy to help, and we’d love the chance to turn this around for you.
I like the branding and design
I like the branding and design. And the reminders are helpful.
15 december 2025
Omdöme utan inbjudan
Svar från Equigate
We are very grateful for your review, thanks for being part of our community.
Appointment reminder
I've never used this app before but my farrier has just started using it for appointments. It was easy to use with useful reminders as the date approaches. This is especially helpful on the lead up to Xmas when everything tends to skip through your mind. Why have I never used it before!!! Easy easy...would recommend to anyone else that has pre-booked appointments. Cheers 👌👍
10 december 2025
Omdöme utan inbjudan
Svar från Equigate
Thank you for the great feedback, we are pleased your experience has been a positive one.
Excellent service
Excellent service, had my saddle checked and reflocked all within the hour
7 november 2025
Omdöme utan inbjudan
Svar från Equigate
We really value this review, thank you for your support.
What a brilliant App
What a brilliant App, it has just the right amount of information not to make it hard work and flags up appointments, reports and invoices that are so simple to find. If only all apps were this perfect!
29 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks so much, we are glad Equigate has been helpful and straightforward to use.
Really great and easy platform to use.
Really great and easy platform to use.
28 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thank you for sharing this, it is great to hear your experience has been a good one.
Svar från Equigate
We really appreciate your review, and we are happy to hear it has been easy to navigate.
I like that you get reminded of…
I like that you get reminded of appointments. And everything is there in one place all helpful information. Invoices as well
24 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thank you for your feedback, we are so pleased the app has been working well for you.
Its easy
Its easy, efficient and really helps keep all my information on each horse and professional person together.
24 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks for the lovely review, we are glad your experience has been smooth and simple.
Svar från Equigate
We appreciate your support, thank you for taking the time to leave this feedback.
Easy, quick and does what it should
I was asked to install and set up Equigate by my barefoot equine podiatrist as they've started using it for all their clients. I used to work in software so I immediately said I would to test.
Installation was a complete non-event. Literally click the buttons and it did its thing. This is not as common as it should be even from large professional organisations.
Using the app is also easy, very intuitive and I can find what I need to every time.
Very glad my podiatrist chose this product. Wish my vet would get it too!!
1 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thank you, we are really pleased to hear Equigate has been useful for you.
Really good app very user friendly and…
Really good app very user friendly and I love my appointment announcements 🐴
8 november 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks for the kind review, it is great to know the app is delivering for you.
New user of equigate
I signed up to equigate at the request of my saddle fitter. It has been really useful as I was able to share information and photos/videos of the saddle fitter to my physio. It would be really useful to have other services on here to. eg Vet and farrier
14 oktober 2025
Omdöme utan inbjudan
Svar från Equigate
We are very grateful for your review, thanks for being part of our community.
Equigate for trimmers
My barefoot trimmer started to use equigate and I have found it to be so helpful to have her trimming reports, the future dates and loads of information about my boys al in the same place. Plus my trimmer noted that it massively reduced her admin when making the reports from about 40minutes per report to 5 to 10 minutes per report!
6 november 2025
Omdöme utan inbjudan
Svar från Equigate
We are very grateful for your feedback, thank you for sharing it.
It made communicating easy
It made communicating with the saddle
Fitter so much easier and nice to have one place for documents and communication to refer to
18 oktober 2025
Omdöme utan inbjudan
Svar från Equigate
Thank you for your review, we are glad your journey with Equigate has been a positive one.
Really helpful
Really helpful to keep notes all in one place and can refer back to them when needed
30 september 2025
Omdöme utan inbjudan
Svar från Equigate
Thanks so much for this, we are happy to hear things have been easy from your side.
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