From start to finish the company was amazing. Easy to order and upload a photo. The engraving is perfect. My rainbow puppy is now with me in my heart and near my heart always. Order was fast, quality... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived, very pretty and I think medics are more likely to notice it and read it than just a plain medic bracelet (I was told once that they don't look at them). Lets hope I never need it, but better... Se mer
I was looking round for a cake server and knife for our wedding and came across engraved memories and I honestly cannot recommend them enough 🥰🥰 The cake server and knife are simply stunning... Se mer
Företaget har svarat
George is an absolute star. I made an error when ordering I used my old shop account and it was registered to my previous address. Parcel was sent back to engraved memories. Quick telephone call to ex... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Shop now for quality personalised gifts and keepsakes, perfect for any occasion. We have a large selection of beautiful pendants, lighters, keyrings, bracelets and many more!
Kontaktuppgifter
21 Barons Mead, SO16 9TB, Southampton, Storbritannien
- +44 7311230131
- info@engravedmemories.co.uk
- www.engravedmemories.co.uk
4,4
Utmärkt
195 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Still waiting for order
I ordered a pendant, but the website doesn't indicate that the items are not shipped directly, but from another country (I'm guessing China). After a week, when I contacted the shipper, they replied that the order would be shipped within a few days. When I asked to cancel the order because I couldn't wait that long since it was a gift, I received an infomation message saying that wasn't possible. They suggested changing the delivery address, which, after asking about the delivery date, went unanswered. I've been waiting over a week for a response from customer service and over two weeks for the ordered goods.
30 oktober 2025
Svar från Engraved Memories
Hi there — I’m really sorry for the frustration here, especially with it being a gift.
We can see that the pendant has now been delivered. When you asked about changing the delivery address we replied and waited for the new details, but didn’t receive them, so to avoid further delay we dispatched the order to the original address. But unfortunately we cannot cancel orders that are already being processed.
For clarity: we sometimes use trusted fulfilment partners to ship certain items, but all orders are managed by us and covered by our customer care. If anything isn’t as expected, please message us directly with your order number and we’ll help right away — whether that’s arranging a return/exchange or anything else needed to make this right.
I have not received my order yet :(
23 oktober 2025
Svar från Engraved Memories
Hi Devan, I can see that your order has been delivered. Due to Canada postal worker strikes there have been significant delays that were unfortunately beyound our control. Hope that you are happy with your items. Kind regards,
George
Very satisfied
I bought an engraved keychain with the date that me and my girlfriend got together. I'm very satisfied over how good quality the engravement was. I just have one pointer, the marking of the date makes it look like we got together on a sunday but we got together on a monday. Other than that I am very satisfied. Thank you!
21 oktober 2025
Svar från Engraved Memories
Thank you so much for your feedback! We’re really glad you’re happy with the quality of your keychain.
2nd purchase this year!
This is the 2nd product I have purchased this year from Engraved Memories. The quality of the engraving is excellent and very well presented in its own case. Ordered and delivered within seven days! Great service.
15 oktober 2025
Svar från Engraved Memories
Thank you so much for your continued trust and kind words! We're thrilled to hear you were happy with both your orders and the engraving quality. It truly means a lot to us when customers return.
Svar från Engraved Memories
Thank you Jane, glad you got the set in time.
Svar från Engraved Memories
Thank you Kerrie! Looking forward to dealing with you again.
Anniversary gift
I can not recommend Engraved Memoirs enough. I was looking for an anniversary present for my husband, and my first purchase did not suit him. This company was incredibly helpful, understanding, and organised an additional gift with no additional cost to me. The final product, an engraved necklace, was exceptional, and my husband is delighted with it. I will definitely be using them for all my future engraving needs. Thank you, team Engraved Memories. Your friendly and customer-focused attitude, along with your craftsmanship, is valued especially in today's market. Thank you so much.
16 oktober 2025
Omdöme utan inbjudan
Svar från Engraved Memories
Thank you so much for your lovely feedback! We’re delighted that your husband loves his necklace and that we could help make your anniversary extra special. Our team always strives to go the extra mile to ensure every customer is happy, and your kind words truly mean a lot. We look forward to creating more meaningful pieces for you in the future.
This personalised key ring is truly…
This personalised key ring is truly beautiful so well made the engraving is amazing delivery so fast customer service second none would definitely recommend thank you
9 oktober 2025
Omdöme utan inbjudan
Svar från Engraved Memories
Thank you so much, Alison. Looking forward to dealing with you again!
One of the initial letters is missing…
One of the initial letters is missing some colour.
26 september 2025
Svar från Engraved Memories
Hi there, Please contact us to arrange a replacement or a refund.
The item I ordered is lovely and just…
The item I ordered is lovely and just what I was looking for.
26 september 2025
Svar från Engraved Memories
Thank you so much! We’re really happy to hear you love your item and that it was exactly what you were looking for. We truly appreciate your support!
Svar från Engraved Memories
Thank you! That's great to hear. Looking forward to dealing with you again.
I absolutely love the present
I absolutely love the present I purchased for my husband and it arrived just on time for the special occasion. Thank you so much.
30 augusti 2025
Svar från Engraved Memories
Thank you so much for your lovely feedback! We’re thrilled to hear your husband’s gift was a hit and arrived just in time for the special occasion. If you ever need anything else, we’re here to help. Thanks again for choosing Engraved Memories!”
Great product and customer service
Great product and customer service. I had a tight deadline for a birthday present and they turned it around very quickly. Good communications and service! 👏🥰
30 augusti 2025
Omdöme utan inbjudan
Svar från Engraved Memories
Thank you for your wonderful review! We’re so happy we could get your order to you in time for the birthday. It means a lot to hear you were pleased with both the product and our service.
The Photo Engraved Bench Plaque was…
The Photo Engraved Bench Plaque was exactly what I had ordered . I was really impressed with the quality of the picture , our family are so delighted with the product . Highly recommend . Thankyou so much
15 augusti 2025
Svar från Engraved Memories
Thank you so much for your lovely words! We’re delighted to hear that the photo engraved bench plaque was exactly what you hoped for and that your family loves it. Your recommendation means the world to us – thank you for choosing Engraved Memories!
An excellent service but product could do with an upgrade.
Order to delivery only took 6 days of my Black, Personalised Grave Marker "Rose Bowl."
As with previous one which was unfortunately destroyed by a grounds person and his strimmer the only shortcoming is the holed plate on top. Due to not being able to secure it a search throughout the cemetery is required to locate it's whereabouts after any strong winds.
23 augusti 2025
Svar från Engraved Memories
Thank you for your feedback and for trusting us with another order. We’re glad to hear your personalised grave marker arrived so quickly and met your expectations. We’re sorry about the issue with the holed plate – we completely understand how frustrating that can be. Your comments are very helpful, and we’re happy to share that we’ll soon be adding some high-end memorials to our shop to offer even more durable and secure options.
Lovely product and speedy delivery well…
Lovely product and speedy delivery well worth the monry
26 augusti 2025
Svar från Engraved Memories
Thank you so much for your kind words! We’re delighted to hear you loved the product and that it arrived so quickly. We really appreciate your support!
Breathtaking
What a brilliant company. Ordering process was very easy, George was so caring and professional and the engraved tags exceeded expectation in every way. I very rarely write reviews- something has to be really exceptional to motivate me to do it and in all honesty I wish I could give them ten stars.
19 augusti 2025
Svar från Engraved Memories
Hi Pamela, Thank you so much for your lovely review! I’m really glad the process was easy and that the tags turned out just how you hoped. Your kind words mean a lot!
Svar från Engraved Memories
Thank you Ian, Looking forward to deal with you again!
This memorial necklace is absolutely…
This memorial necklace is absolutely beautiful, thank you
8 augusti 2025
Svar från Engraved Memories
Thank you so much for your kind words – I’m really glad you love the necklace. ❤️
Great customer service
Great customer service, very friendly and also accommodates requests for custom logos. The cake knife set was perfect a perfect gift to the bride and groom. They loved it.
I would definitely recommend them and would use them again.
5 augusti 2025
Svar från Engraved Memories
Thank you so much for your lovely review! I’m so glad to hear the bride and groom loved the cake knife set, and it’s great to know you were happy with the service too. I really appreciate your recommendation and would love to create something special for you again in the future.
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