Ember and Kate have amazing customer service. I recently ordered a sweater and received a confirmation email. The photo of the item was not the same as my order and I was concerned an incorrect item... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As so many have said, don’t buy from this company. Clothing is nothing like pictures, you must send to China any returns at an exorbitant amount of $$ well exceeding purchase price likely. So many o... Se mer
I ordered a cute pair of 'orthopedic' shoes. They came from China. Plastic stitching, way too small. They offered a $9 exchange, but I have no idea what size would fit since this was so off. So, to re... Se mer
If I could give 0 stars I would. Shame on me for not doing more research on this SCAM company. Dress looked nothing like online pictures and was ill fitting and cheaply made. Tried to return only to r... Se mer
Företagsinformation
Kontaktuppgifter
30 N Gould St, 82801, Sheridan, USA
- info@emberkate.com
- www.emberkate.com
2,4
Dålig
48 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 7 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DO NOT BUY FROM HERE - Terrible quality
DO NOT BUY FROM HERE. It's a scam. I should have done due diligence on this entity before ordering but the images got me. The items are not like the pictures whatsoever and the refund/return policy is for the company to walk away with your funds. The return shipping is set for a warehouse in China, so it will not be cheap. They have minimal internet footprint, so please do your due diligence before ordering (wish I had).
30 juni 2026
Omdöme utan inbjudan
100% polyester
The listing says “one plastic bottle” because everything is 100% polyester. The toos listed as cotton & linen- NOPE! They are 100% polyester! Misrepresented intentionally. The items you will receive are nothing like the product pictured. This was an expensive lesson about online boutique shopping.
25 juni 2026
Omdöme utan inbjudan
I ordered the Rainbow sweatshirt and…
I ordered the Rainbow sweatshirt and the shipping took forever. When it finally arrived it looked nothing like the picture! It was a $5 tshirt at best with crappy graphics. It is $20 to return, I paid $56 and I would need to fill out a customs form! I wish I would have checked reviews. Of course they don’t all own any reviews on their website. What a waste of money and time. I would NEVER order from them again.
10 juni 2026
Omdöme utan inbjudan
JUNK I ordered two women’s tops
I ordered two women’s tops. It took 18 days for them to be delivered. They are nothing like the pictures. It is exactly what you would expect to get from Temu. I thought I did my research on this company, but I obviously missed some things warning you’re taking your chances earning from them each top I ordered was $44 and they are junk.
20 juni 2026
Omdöme utan inbjudan
Looking for a dress to wear as a…
Looking for a dress to wear as a wedding guest and I don’t trust online sizing, so I ordered 3 sizes of the same dress. The dress FINALLY arrives from China and it looks nothing like the picture in the ad, NOTHING. I request instructions on returning the dresses and free a few days the response is they’ll give me 15% of my purchase price and I can keep the dresses (nope) or I can pay for shipping back to China and they say I’ll get a 100% refund. Ouch! I’m going to try shipping the dresses back and hope for the best.
8 juni 2026
Omdöme utan inbjudan
Beware of Ember & Kate's Return Policy Before Purchasing
I purchased a pair of Ellie Flat Buckle Loafers from Ember & Kate for my wife and was very disappointed when they arrived. The shoes were of much lower quality than I expected based on their online presentation.
After deciding to return them, I contacted customer service and was informed that I would need to ship the shoes back to China at my own expense in order to receive a refund. This requirement was not apparent to me at the time of purchase and would make the return process costly and inconvenient.
Instead of providing a straightforward return option, the company offered me a 15% refund if I agreed to keep the shoes.
I recommend that prospective customers carefully review Ember & Kate's return policy before placing an order, particularly if there is any chance they may need to return an item.
28 maj 2026
Omdöme utan inbjudan
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