eFOLDi Omdömen 173

Really pleased I decided to buy an eFOLDI. It is a fantastic mobility scooter and enables me to go out on long trips that I would not be able to otherwise. It is so compact powerful robust & small when folded that it takes up no space in home or car. Thoroughly recommend to anyone.

Some time ago we saw one of these scooters, looked into it, liked the idea but were nervous about the money involved. Our scooter cost over 3 times what it replaced.
We took a drive and met Sumi for a demonstration that really was very relaxed and no hard sell but we bought one before we left.

Over the time we have had it we have been so impressed with what it can do but also with the company. They really are a family and I have not received better customer service anywhere else.

When we have had problems they have always been at the end of the phone, doing their best to help as quickly as possible. I’m not sure how the other review can blame them for what a delivery company did but from my experience these guys are legendary at helping you out. They treat their customers like family and have every right to be proud of the product they are selling.

We are very proud efoldi owners and would definitely recommend this company to anyone who is looking for something lighter and more portable than any other mobility aids on the market.

I ordered an efoldi power wheelchair it will be delivered Thursday I was told
Arrive back from bank Tuesday it had been delivered by dpd courier to our neighbour
Neighbour and elderly husband struggle to get box to our home
Enourmous box damaged wheel of chair broken in two I ring efoldi ok will replace it tomorrow
Stay in all day ring enfoldi lunch time yes it is coming today
4 pm no delivery no collection of enormous heavey damaged box damaged chair
Given number by enfoldi of dpd courier in Eccles no not us say Eccles it’s london but we are in Manchester no it’s london

London ( Croydon) dpd driver tried to deliver has left a a card
No card well he took a photo which was sent to me that’s my neighbours house not mine oh say dpd it’s the angle. yours is the house for sale really my house for sale did secret Cedrick advertise
it because my house is not for sale that’s the house he delivered to Tuesday

But you can just see my car in our drive in the corner

Oh say dpd but he left a card no card did the front garden ants capture the card and carry it off to ant land?

Croydon say driver has gone home can’t deliver Denton dpd say driver still on road what!

More calls to enfoldi - we are ringing them now about the photograph
Talk about avoiding the issue I need the wheelchair I need access to food and drink when will I get the wheelchair and this enormous heavy box collected - I will ring them now about the photo say Efoldi I restrain myself quietly scream into my hankie I need the wheelchair that I was assured I would have today and access to food and drink

No wheelchair which is desparetly needed as I am severely disabled
And we cannot access our kitchen or sitting room or dining room as we cannot move the enormous heavey box I need to eat i’m diabetic.

Well the driver did try - are you listening to me we have been here all day ,driver did not come - my husband severely hearing impaired has has amplification equipment -doorbell sounds in every room and he has personal amplification equipment around his neck he sat in the hall with the front door open and eon engineer was here about our smart meter so how did he miss the driver calling ? Just not possible
And we have three dogs not a peep think they would not sound like the hounds of hell if the driver actually came

So to sum up enfoldi promised nay contracted I would have my expensive wheelchair today and the damaged one collected
Contract breached no wheelchair no collection

Several calls to enfoldi eventually they deserted me and went home
Left me with no access to food and drink no wheelchair
,housebound
so no matter all the raving reviews about the enfoldi scooter and power chair if you are left housebound, hungry unable to access rooms n Your home because they use an appalling courier don’t believe me read the reviews on dpd
So enfoldi you took £2399 from me part of my little life savings pot said I would have my chair Wednesday you all went home leaving me
Hungary and housebound without even a final call

Hope the enfoldi staff had a good dinner because I will be Hungary tonight hoping that this diabetic. can survive the night leaving a very worried 70 year old husband frightened his wife will collapse if she does not eat

If enfoldi had used a reliable courier who did not damage items did not photograph the wrong house did leave a card at the correct house did in fact come to the correct house.i might be able to eat tonight get at my medication in the kitchen and have a wheelchair

read the reviews on dpd enfoldi do your due diligence

You left a severely disabled woman in severe distress no matter how good your product and I have yet to see if it is
All that money and no wheelchair no access to food and drink and pain medication
Cannot move the box it’s too heavy for us

You seriously let me down efoldi took my money did not ensure delivery on the day you assured me it would come
You might have posted the famous saying how fabulous enfoldi is
But what good is your product if the customer cannot get it
I have not even heard the word sorry from e foldi
For failing me
And I do not know when I will have my wheelchair and access to food and drink and pain medication you went home left me with a massive problem Hungary, distressed ,housebound in severe pain I had to scrape and will have to go without to purchase the wheelchair I cannot use a manual chair this was to be my freedom my independence not pain and hunger