Efoam Omdömen 

564
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a great company! Sent my cover on Tuesday, and received the replacement cushion on Saturday!! It is so comfy and at a great price too.. Responded to emails quickly, rang me on Wednesday, to discu... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic company that I’ve used many times . Good quality foam that arrives quickly with perfectly cut dimensions at great prices . They are always helpful On the phone with any queries regarding... Se mer

Betygsatt 1 av 5 stjärnor

SCAM – AVOID AT ALL COSTS. This company took my money and never delivered anything. They completely ignore phone calls and emails. Zero customer service, zero accountability. This is either gross... Se mer

Betygsatt 5 av 5 stjärnor

What joy! The new foam-filled cushions for my sofa offer truly superior comfort and support. Why, because they are comfortable, distribute weight evenly and are clearly going to maintain their structu... Se mer

Företaget har svarat

Företagsinformation

  1. Sovrumsmöbler

Skrivet av företaget

eFoam foam cut to size and shape.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

564 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(564)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

MY SOFA SAVIOURS!

MY SOFA SAVIOURS!! Revamped our old 3-seater with showroom quality foam to sit on, and with the option of coming wrapped in a stockette, it was so easy to fit within our current sofa covers.
But the best part is their warm, and knowledgeable, customer service, and fast postage. Easy to use platform too. Brilliant. A+++++

17 januari 2022
Omdöme utan inbjudan
Logotyp för Efoam

Svar från Efoam

Dear Narinderpal,

Many thanks for your glowing feedback. We are pleased to read your comments and appreciate your kind words.

All the best.

eFoam Customer Support Team

Betygsatt 3 av 5 stjärnor

Good, but be careful with sizing

Friendly fast service. Easy to use website and reasonable prices. However I was disappointed by the incorrect guidance on their website that said I didn't need to adjust sizing for the polyfibre wrap even though this made the overall size 2cm larger. This meant that it didn't fit and I have no choice but to re-order, ignore the websites advice and reduce the size of the foam to accommodate the polyfibre, which is disappointing and will cost me more.

14 januari 2022
Omdöme utan inbjudan
Logotyp för Efoam

Svar från Efoam

Thank you for your valued feedback Shaun, we are sorry we couldn't quite manage to reach higher than a satisfactory level on this occasion. As discussed earlier, the polyfibre wrap is a loose fibre that completely compresses once the cushions have been insterted into outer covers, hence we don't usually advise to make any allowances with the measurements when opting for this addition.

Warmest regards
eFoam

Betygsatt 5 av 5 stjärnor

Outstanding

This is the second time I have used this company. The quality of their work, fast turnaround, excellent price and customer service is outstanding. I wouldn't hesitate to recommend them to anyone. My old leather sofa has gained a new life with extra foam infills. It's like new and so very comfortable now. Thank you everyone involved.

31 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would highly recommend this company

Would highly recommend this company, I used to refill a tired cushion which formed the base of a sofa. Sent the cushion cover by courier, foam was cut and cushion refilled within a day and despatched back to London. Comparable services in London were 20-30% more expensive and had 6-8 weeks lead times. Great friendly and hands on customer service. Would definitely use again.

18 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Caravan seating

Needed new foam for Caravan seating. Debbie was very helpful and knowledgeable about what we needed.
We were ready to collect with in the week.
We are very happy with the finished cushions. We would highly recommended this company.
Nowhere for me to load picture of finished product, as requested.

29 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wow,required firmer cushions for sofa…

Wow,required firmer cushions for sofa gave order L,W,Thickness, cut to exact requirements, arrived really quick,they fit like a glove , special mention to angie customer service, ..and all the staff..including delivery driver well done everybody. .. kevin mccarthy..

23 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Satisfied customer

After an initial issue with the product the matter was speedily resolved and I am very satisfied with the outcome. Customer Service excellent and because of that 5 stars

17 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered cut to size foam for my…

I ordered cut to size foam for my camper van conversion seat/bed. It arrived within 3 days, perfect fit and i couldn't be happier! Now planning to measure up for sofa seat pads. Highly recommend.

30 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They saved me loads £££

They saved me loads £££, quick easy to use web site, very fast delivery, and the foam was cut to the beautifully. My sofa looks like New, it makes me smile each time i walk into the room, i was going to buy another one , so glade i took the risk

25 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

EFoam service and products

Can i recommend EFoam to anyone who is repairing or re upholstering. Contacted them with my measurements and foam type requirements, two days later the product was delivered.
Thoroughly excellent service five stars

22 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

A while ago I bought foam cushions from Efoam to reupholster my dining chairs. They were an odd shape but I sent a brown paper template and when the cushions arrived they were a perfect fit. So I had no hesitation in using the company again - this time for bench cushions for my daughter’s kitchen. I’m making removable covers so I took their advice and ordered the, covered in Dacron and stockinette. They’ve just arrived and look perfect.

Also I had emailed the office about an issue with the delivery of two separate parts of my order and Alisha went out of her way to help me. Very much appreciated - excellent customer service! Thanks

16 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am electric wheelchair bound and…

I am electric wheelchair bound and unable to walk. My cushion has recently just split in half. I contacted this company to help sort out my seating problems. They were able to provide me with a new cushion to the exact measurements. Really helpful and friendly service.

14 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service and products

I had scoured Planet Earth for a foam infill that would extend my mattress so as to fit my double bed and stop pillows falling down the back.

There were lots available in various online stores for single beds, but nothing that would exactly fit my bed. Then, I discovered this wonderful bespoke service 'eFoam', that offered a range of quality and usage options, and the ability to cut to the precise measurements supplied online.

Well, the infill arrived promptly today, and it's perfect. I can only speak of this company's products and services in the highest terms.

12 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worth Ever Penny!!

This is the first experience of using eFoam and I would highly recommend using them based on my experience. Simple to order online with expert guidance to help decide the best fit for your needs. The speed of delivery was excellent and although well wrapped, there were some holes in the wrapping but thankfully, the foams were not damaged. I needed to contact the office regarding a query. The lady who took my call was very polite and efficient and asked me to send some photos via email for clarity. My email was replied to almost by return. WOW Charlie, what a service. It’s like I have a new settee; comfy and supportive and it looks like new again - no sag. Thank you everyone involved with the process of fulfilling my order! Just FAB!!

11 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service From Efoam

We have been using Efoam for a while now for our acoustic panels and cinema fittings and furniture we make. We have a client who required 2 foam panels with cover cut to a specific size but needed urgently to complete her project. We sent the order to Efoam and received the goods cut perfectly to size with its covers within 48hours. Great job guys. Keep up the good work.

23 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

On the advice of an assistant when…

On the advice of an assistant when ordering on phone we wanted to order Hard but were advised it was totally wrong and should order Medium, having taken her advice we found when foam arrived it was not firm enough but we went with the advice of someone who convinced us she knew her job. Also on the order there was an offer for a Free pillow. We took up offer but never received it. Neither did we receive any notification that goods were on way nor did we receive any receipt for the £300 odd pounds for just 3×cushions. We have 3× massive sofas and one chair and our order was a tester. I would imagine more cushions and backs would possibly be another £2k worth of business for efoam but now we have find a reliable company who knows what they are doing maybe MI Bashir ceo can afford to lose £2 for bad advice by employees

14 september 2021
Omdöme utan inbjudan
Logotyp för Efoam

Svar från Efoam

Dear Michael,

We are sorry to this review. For backrest cushions of 5" thickness, a medium density is usually the most popular grade as higher/firmer densities are generally too firm for backrests. We can only offer general advice/recommendations but do not stipulate which foam you must order. All order confirmations and invoices are automatically emailed to the email address provided.
Please contact our customer service team to discuss and resolve this for you.

Kind regards
eFoam

Betygsatt 2 av 5 stjärnor

Good quality foam but not cut to size…

Good quality foam but not cut to size as advertised.

8 september 2021
Omdöme utan inbjudan
Logotyp för Efoam

Svar från Efoam

Dear Matt,
We are sorry to hear this, having checked our record of communications we cannot see any contact has been made from you regarding an order.
Kindly contact our team via telephone or email so we can look into this for you.

Kind regards
eFoam

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