What a great company! Sent my cover on Tuesday, and received the replacement cushion on Saturday!! It is so comfy and at a great price too.. Responded to emails quickly, rang me on Wednesday, to discu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic company that I’ve used many times . Good quality foam that arrives quickly with perfectly cut dimensions at great prices . They are always helpful On the phone with any queries regarding... Se mer
SCAM – AVOID AT ALL COSTS. This company took my money and never delivered anything. They completely ignore phone calls and emails. Zero customer service, zero accountability. This is either gross... Se mer
What joy! The new foam-filled cushions for my sofa offer truly superior comfort and support. Why, because they are comfortable, distribute weight evenly and are clearly going to maintain their structu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
eFoam foam cut to size and shape.
Kontaktuppgifter
Unit 20 Barton Ind Park Etruria Way, WV14 7LH, Bilston, Storbritannien
- 0800 0439990
- info@efoam.co.uk
- www.efoam.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant company, Great product
I called efoam a couple of times. They were very helpful and guided me through the process. I ordered the foam insert with wrapping. It fitted better than I ever expected. The leather sofa is 10 years looks and feels brand new now. Thank you so much for the excellent service, price and great product.

Svar från Efoam
very impressed with service…
I am very impressed with the whole service. The video explained how to measure and the foam fits cover perfectly. It's like having a new sofa.
Delivery was even sooner than I thought. A big thank you very happy.

Svar från Efoam
Cushion made to my chair shape
I needed a booster cushion pad cut to my own chair pattern. The service I received was Efoam was excellent. The staff I spoke to on the phone were very helpful and polite. My cushion arrived within two days and was a perfect fit. 100% happy customer.
Thank you Efoam⭐️⭐️⭐️⭐️⭐️🙂

Svar från Efoam
Foam Replacement!
Foam Replacement!
Hi to all at eFoam, you guys are great. I needed to replace my sofa seating foam and you made it so slmple, from your short vidio tips to my actual ordering. I didn't expect such a rapid response, I just chose the shape, gave the stiffness of the foam and measurements, I was even given a choice of extra stockinette. So simple I was able to work out the total cost, so I paid there and then and my goods arrived a couple of days later, no damage, nothing missing, just like it says on the tin! Alan and Linda, Sandbach. 👍👍
I don't often write reviews but the…
I don't often write reviews but the service I've been offered (or not offered) by this company is absolutely disappointing. My order is beyond late, I was told repeatedly that the courier tried to deliver but after waiting at work and checking our door CCTV this is nothing but lies. Asked for a refund and was told I would be charged for it! Order still hasn't turned up. Shocking, AVOID AVOID AVOID
I'll try again...
This is the SECOND attempt at leaving this company a review. My first effort was not flattering or sycophantically glowing with praise. It was, however, an HONEST account of my dealings with the company, dealings that were less-than-perfect, a fact I reflected in my review (originally two-star) I have no idea what reasoning they used to get it removed as I breached NONE of the guidelines.
It seems to me that efoam do not like to have poor reviews for public scrutiny; NO COMPANY IS PERFECT! Everybody makes mistakes; it's a good sign of honesty and integrity to admit and own-up to them. efoam do not, it seems, agree with that philosophy hence the worrying lack of critical reviews here.
The most stupid and utterly ridiculous thing about this whole affair is that it is all over an item costing, would you believe, LESS THAN TEN POUNDS! Yes, efoam would rather be aggressive and stroppy over a £10.00 mistake on their part than admit the error and refund me. £10.00!!! That fact, more than anything else says more about this company than ANY review I or anybody else could leave.
For reference, this complaint refers to order number 159684997 placed around 23/24th February 2021
Great service
Easy to order. Placed the order on Friday. Received on Tuesday and now have a very comfy sofa. Reasonably priced too
Be sure to know what you're ordering
A small order of high density foam, which on their website is the darker blue colour. It arrived in the very light blue colour and was not anywhere near as firm and dense as I had expected compared to the blue high density foams I already have from another company. It felt more like medium density. Efoam explained that the lighter blue colour is their high density foam. So I perceive their website to be a little misrepresented. They also explained that different companies have different grades for their densities. So one company can have a different density to their high density foam than another company. Wish I had known this as I assumed that it was standard across the industry. Not a massive deal as it was only a small order, which will not be wasted. I am writing this review because I feel people aught to know so that they do their homework properly before ordering. Apart from that, no complaints with the easy to use service. Just do your homework.
What a great company to work with.
What a great company to work with. Their website made it so easy to work out what I needed and I found their prices very reasonable. Also delivery was very prompt and was exactly what what I ordered. Excellent service, highly recommend.
Great seat cushion pads
Ordered 4 seat cushion pads. Arrived very quickly. Nice quality firm foam. Very pleased with them
Amazing foam
Amazing foam - arrived in a day or two and super happy with the quality. Thank you!
We used this company to plug a recess…
We used this company to plug a recess gap in a home studio, so it had to be 'Spot On', and it was.
Delivery couldn't be faulted either, so a definite 10/10, and would certainly use again.
Faultless online shopping experience…
We've used efoam twice now for foam cushions for a sagging sofa. On both occasions their service was first-class - simple online ordering, good communication to acknowledge the order and to advise about delivery, and -best of all - super-fast delivery via Yodel. The foam was exactly as ordered and well packaged - all in all a faultless online shopping experience!
First Class Service!
Absolutely delighted with the service from Efoam. We replaced three sofa cushions that had become very soft & saggy. Phoning for advice I got straight through to Debbie who was SO helpful, and with her guidance chose Reflex superior (firm) foam for the cushions. The video on the website tells you exactly how to measure. The delivery was really fast - literally a couple of days! Wished we’d done this years ago - our sofa is now SO comfortable & supportive! I would not hesitate in using this company again and thoroughly recommend them!
Excellent service
We ordered some cut to size foam for our sofas. We took our own measurements following the easy to follow video instructions on the website. The foam arrived 3 days after ordering and fits perfectly. Excellent quality and service. Will use again.
Ordered this foam and paid over the…
Ordered this foam and paid over the phone. Very helpful person took the order. Delivered sooner than expected. Very well packaged. The website is very easy to use with an instant quote. 10 out of 10. I would use this company again.👍🍺

Svar från Efoam
If you choose and pay for a memory foam…
If you choose and pay for a memory foam topper it won’t be added to the size you asked for it will be part of it. I asked for a 4 inch mattress with 2 inch topper. Expecting a 6 “ mattress but only got a 4 inch. Very expensive for a price of foam

Svar från Efoam
Efoam
First class service from this company, product exactly as described, and arrived safely and in excellent condition. Delivery time was very fast. Product perfect for intended use.

Svar från Efoam
Refused to send to northern Ireland
Refused to send to northern Ireland. It states on there site that it will send to bt post codes also no email or anything to tell me otherwise, they said they called but thats also a lie. Wasting my time.

Svar från Efoam
Excellent company to deal with
Excellent company to deal with from initial enquiry to prompt delivery with very pleasant customer service in between. Foam fits perfectly and feels so good after sitting on lumpy cushions for so long

Svar från Efoam
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