Poor after sales, malfunctioning cars.
I bought a car from Edinburgh Car Sales nearly two months ago now, right from the start I had issues with it, went to fuel it up after a test drive, during this time the engine management light came on, they checked it & said it was the adblue pump that has failed, advised me that it was fine to drive & they would pay to get it fixed at a garage of my choice near my home, I found out the bill was going to be over £1000 for the repair, there was a lot of messing about and then they said it’s an RAC warranty claim, even though I just handed over the deposit and signed the finance paperwork the very same day the fault showed up, I’m pretty sure there were other issues going on with the car as well, it started losing power during acceleration, eventually I took the car up to them to demand something was done, they then advised me that it would be better to map out the adblue, so I gave in and let them, I got half way home when the engine management light came on again, no sooner had I parked it up it started leaking some fluid, I assumed this was the adblue, from that moment on I decided I had enough, the car was going to be a costly nightmare to own, I demanded they took the car back and the finance was to be rewound, they now have the car, along with the keys & V5, yet they have still not contacted the finance company that this is the case, I have been contacted by the finance company to ask if I still had the car, obviously by this point I hadn’t, they told me that Edinburgh Car Sales has not been in touch at all, this matter continues while I’m still paying for a car that I no longer have, avoid this dealership at all costs.