We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely brilliant service by the lovely and very helpful Sarah today 13/08/26 purchased my very first power chair the Eden Astrolite. Felt totally at ease and made sure that it was the right one fo... Se mer
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We are 1st time Wheelchair users without any prior knowledge, we were taken through the process step by step by Nick Davay who let us move at our own pace trying and looking at your choices. We ended... Se mer
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Amanda was very helpful choosing which rollator would be best suited for my wife, offering guidance without any pressure to purchase one. After thinking it over for a couple days we chose a carbon one... Se mer
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Företagsinformation
Skrivet av företaget
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktuppgifter
Brigg Road Unit 2, DN15 6TZ, Scunthorpe, England, Storbritannien
- 01724 700 209
4,5
Utmärkt
82 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good customer service and easy…
Really good customer service and easy to speek to
29 augusti 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave us such a wonderful review. It truly means a lot to all of us here at Eden Mobility. We are delighted to hear about your positive experience, and your kind words give our team great encouragement to continue providing the best possible service. Thank you for choosing Eden Mobility, and we look forward to helping you again in the future.
Warm regards,
Eden Mobility
Irresponsible company
Purchased a mobility scooter and promised to come with a second battery. The scooter was delivered in Jun but the second battery is still pending as of 19 Aug. Without the back up battery, I need to cancel the planned trip! Absolutely disappointed and it is an irresponsible company.
11 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for you review , we have made contact with you.
Warm regards,
Eden Mobility
Absolutely brilliant service by the…
Absolutely brilliant service by the lovely and very helpful Sarah today 13/08/26 purchased my very first power chair the Eden Astrolite. Felt totally at ease and made sure that it was the right one for me. Can highly recommend.
13 augusti 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Sarah was able to help you find the perfect power chair and make you feel completely at ease during your visit. Purchasing your first power chair is an important decision, so it's fantastic to know that the Eden Astrolite was the right choice for your needs.
Your kind words and recommendation mean a great deal to us. We hope you enjoy the freedom and comfort your new chair brings, and if there's anything we can help with in the future, please don't hesitate to get in touch.
Enjoy your new Eden Astrolite, and thank you for choosing us! 😊
Warm regards,
Eden Mobility
First wheelchair experience
Went in to the Scunthorpe Store to get my first wheelchair and was helped by the lovely Diane, who was so helpful making sure i got a wheelchair that was right for my height and weight. I would highly recommend both the store and the staff. If i could give more than 5 star i would.
8 augusti 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Great shop has everything
We brought our elderly mother into the Scunthorpe shop to look at some walking aids which she had been reluctant to get. Lovely shop and a really friendly young man assisted mum with what she needed. The first one she tried she decided to buy with no hesitation, we were amazed and she loves it. Would definitely recommend this shop
5 augusti 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We would like to thank Sarah at…
KOWe would like to thank Sarah at Scunthorpe mobility centre for helping us to select the right scooter for us very friendly and informative with all the details of the model no pressure but extremely helpful
Thank you Mick and Margaret Fletcher
17 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future. Sarah will be thrilled.
Kind regards,
The Eden Mobility Team
We've been into eden mobility today and…
We've been into eden mobility today and met mick Draley? He was very kind and patient with us and very helpful
15 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Purchase of a power wheelchair
Visited the Scunthorpe Store to purchase a power wheelchair. Diane was very patient and showed us various models which I was able to test. I decided on one which we thought was best for me and ordered it on the day. Unfortunately there is a little waiting time but hopefully worth waiting for.
11 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Shantell who works in your Leicester…
Shantell who works in your Leicester store is amazing most polite and caring person to know she is amazing on how she talks to the customers and treats them keep up Ur amazing work shantell
1 juli 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for your lovely review. We're delighted to hear about your positive experience with Eden Mobility.
Reviews like yours mean a great deal to us and our staff, who work hard every day to provide the best possible service and support. Your kind words will be shared with the team and are truly appreciated.
Thank you for choosing Eden Mobility. We look forward to helping you again in the future.
Best wishes,
The Eden Mobility Team
spoke to diane,and she was very…
spoke to diane,and she was very helpful.it was a very pleasant hour spent with her.
3 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Diane at the scunthorpe branch was so…
Diane at the scunthorpe branch was so helpful as to my wifes needs, very informative and we came away confident about our purchase.
26 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for taking the time to leave such a lovely review. We truly appreciate your feedback—it means a great deal to Eden and every member of our team. We’re really pleased you had a positive experience, and your kind words will be shared with the staff. We look forward to welcoming you again soon.
Warm regards,
Eden Mobility
Amanda was very helpful and sympathetic…
Amanda was very helpful and sympathetic and gave very good advice.
10 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your kind feedback! We’re so pleased to hear that Amanda was helpful, understanding, and able to provide you with clear and supportive advice.
We’ll be sure to pass your lovely comments on to her—it will mean a great deal. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Warm regards,
Eden Mobility
I would just like to say how extremely…
I would just like to say how extremely satisfied I have been with Eden Mobility. They not only met my expectations but exceeded them in every department which in today's climate is very rare. Mathew White was very helpful, courteous and professional and John who delivered the Mobility scooter was very knowledgeable, friendly and again so professional. Thank you Eden for an exemplary service.
13 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for your kind words and for taking the time to share your experience with Eden Mobility. We’re absolutely delighted to hear that we exceeded your expectations—it truly means a great deal, especially in today’s environment.
I’ll be sure to pass on your lovely feedback to Mathew and John; they will be thrilled to know their helpful, courteous, and professional service made such a positive impression.
Providing exemplary service is what we strive for, and it’s wonderful to know we delivered that for you. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Many thanks again for your recommendation and support.
Warm regards,
Eden Mobility
Customer service was brilliant
Customer service was brilliant, got the product we needed in a very quick time and diana the worker was able to lower the price for us for the product we needed .
6 juni 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your wonderful feedback! We’re delighted to hear you received brilliant customer service and that Diana was able to assist you quickly and help with the price. We’ll be sure to pass on your kind words to her. We really appreciate your support and hope to see you again soon.
Warm regards,
Eden Mobility
A big THANK YOU to Nick Davey from Eden…
A big THANK YOU to Nick Davey from Eden Mobility, for his time, his patience and all his research and dedication. He was understanding and throrough and tried his very best. Which was very much appreciated to a person who was buying her first mobility scooter. I am very pleased with my purchase.
28 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you so much for your wonderful feedback. We’re delighted to hear how well Nick Davey looked after you. His time, patience, and dedication clearly made a real difference, and it’s great to know he took such care in researching and explaining everything to support you with your first mobility scooter purchase.
Your kind words about his understanding and thorough approach mean a great deal, and he’ll be thrilled to know how much you appreciated his efforts. We’re also very pleased to hear that you’re happy with your new scooter.
Thank you again for sharing your experience — we’re always here if you need anything in the future.
Warm regards,
Eden Mobility
Advice without pressure
Amanda was very helpful choosing which rollator would be best suited for my wife, offering guidance without any pressure to purchase one. After thinking it over for a couple days we chose a carbon one. The price online was cheaper than the shop price (website had not been updated) but Amanda price matched the online price.
27 april 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for sharing your experience with us. We’re so pleased to hear that Amanda was able to guide you through the different rollator options and help you find the one best suited for your wife, all without any pressure. It’s great to know that after taking time to consider your choice, you returned for the carbon model. We’re also glad Amanda could match the online price for you — ensuring you received the best value is important to us.
We truly appreciate your feedback and hope the rollator makes a real difference day‑to‑day.
Warm regards,
Eden Mobility
Appalling
Appalling! My partner has used this company through PIP motability for a mobility scooter for the past 3 years. Without the scooter she has no independence and can't leave the house. Repeated brake downs of the scooter and Eden take weeks to come and fix the issue. This last time the scooter stopped working Eden were called, a few weeks later sent an engineer who stated they needed to order parts to fix the issue, so again waited weeks for the parts to be ordered. When they finally arrived to fix the issue 8 weeks later, the engineer opened the box with the parts only to realise the part wasn't in the box. Total incompetence which has severely affected her mental health. Eden should be ashamed of themselves. Not fit for purpose! AVOID AT ALL COSTS!
24 april 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your feedback , we have reached out for you to send us your contact details.
Warm regards,
Eden Mobility
Excellent service and advice
Excellent service and advice from Amanda. Ended up with the perfect product for my mother.
17 april 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Scunthorpe
Thank you for your kind feedback. We’re delighted to hear that Amanda was able to provide excellent service and help you find the perfect product for your mother. We truly appreciate you taking the time to share your experience and are always here if you need anything else.
Warm regards,
Eden Mobility
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