Eden Mobility - Middlesbrough Omdömen 17

I went into the Middlesbrough branch opposite the bus station and I was helping by a gentleman named HEFIN. The help I received from him was amazing, he really made me feel listened too and helping me a great amount. I always pop by when I’m going past Aswell and he always has the time a day for everyone. His heart is so kind and he’s a real genuine person, with a heart of gold. I would even nominate him for an award if I had the means to do so. I will certainly be trying to get in contact with someone from the head office to nominate him for an award. My friend was also needing help with ordering a mobility scooter but he is unable to walk he’s actually house bound. HEFIN made things very smooth and easy for him to order. HEFIN makes Eden mobility a safe and calm place to go and visit. He’s a real credit to the company.

Eden mobility at Middlesbrough has a good supply of scooters on show. Hefin, the assistant, was very helpful and answered all my questions. Very easy to make my decision with his help., so I bought a Roadmaster. I am pleased with it. Well done He

Nicholas Huchinson. Very helpfull, knowledgeable , no hard sell , but most of all very aware of my wife's needs. Thank You Nicholas.

Always helpful in middlesbrough, great service always go out of there way to help

Looking to buy a scooter for my upcoming holiday,need a small fold up scooter to go on a aeroplane,purchased an Atom very highly recommend Middlesbrough store, Hefin was really helpful

Great lad makes lovely coffee very helpful

As a loyal customer, always enjoy my visit to the Middlesbrough store, Hefin & Nick always very welcoming and helpful with any enquiries. Highly recommend Middlesbrough

Great service and reliability. Very friendly and helpful. Did everything I needed and then contacted theservice providers to make sure everything was correct. Hefin did all he couldto ensure othe insurance covered everything Ineeded for my holiday.

Great service and excellent product knowledge received, highly recommend this store.

Great service from Hefin who was lovely and so helpful! I will definitely be returning and recommending to everyone.

Great service came in for wheelchair very friendly outstanding service

I was in the shop with my mother in law we were looking at purchasing a wheel chair.
Hefin helped us purchase the wheelchair and offered us great customer service and helped us with deciding which wheel chair would fit in to my mother in laws car.
Amazing service Thankyou.

Came to buy a three wheel Walker for a family member and was served by Hefin who was super friendly and helpful, he showed me how to use it and was very knowledgeable :)

They were all very helpful to me and my family we were helped by hefin who is a kind and funny young man who definitely deserves five star reviews no wonder everyone gave 5 stars
This shop in Middlesbrough is the best mobility scooter shop in the UK. I hope everyone learns about Edens mobility.

I had to come to Middlesbrough in an emergency from wales
I will have to say I was giving a 5 star ⭐ customer service experience..Hefrin was very polite ,professional and made me comfortable whilst he talked me through my options.
I had travelled from wales my battery needed charging on my mobility scooter which he did for me .
I purchased a battery charger and he spoke to me about cushions for my mobility scooter
I am interested in a folding scooter which he showed me and explained everything

I went in apprehensively for a walker as I’m 77 and my mobility is getting worse (not that I’m ready to admit it). I had a wonderful experience, my daughter and I went into the Middlesbrough store and spoke with Nick. He was friendly and knowledgeable and listened to what my concerns were. I needed a walker which was light weight and folded down to fit in a car boot. He gave me demonstrations on 5 different walkers explaining their advantages and possible disadvantages. I decided on the Alerta walker and for the first time in months walked out of the store feeling safer and with confidence. There was no hard sell (which is rare these days) he was just happy to help me understand the options which were available. I can’t thank Nick enough for his patience and kindness. A great experience and hopefully there will be no stopping me now and to get a bit of my independence back .

I was phoned by Eden the day before my service to say it would be in the afternoon. Keith Anderson phoned me the next afternoon to say he would be arriving within 10-15mins. He was friendly and knowledgeable, did the service & checked the seat as I felt it was tilting slightly, he said the tyres weren't fully inflated on one side which might have caused that. I'll check the pressures more often, thanks very much Keith