Visited Barnsley branch today. First time visit to any mobility provider. Diane could not have been more helpful, caring, clear and put us both at ease. Diane clearly explained options available and w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited the Barnsley store with my father for the first time yesterday and was warmly welcomed by Carol. We’d gone to look at wheelchairs as my Dad’s mobility has significantly declined recently.... Se mer
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Absolutely amazing staff, talked through my needs before showing a range of mobility scooters available to suit. A Very informative and no pressure sales team.my scooter will be delivered within a wee... Se mer
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Very, very happy with the service I received after having a problem with my scooter. Carol has been very helpful sorting things out for me, also thank you to Diane in the Barnsley store for all her he... Se mer
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Företagsinformation
Skrivet av företaget
We are the largest independent mobility retailer with 47 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Kontaktuppgifter
Wakefield Road, S71 3TX, Barnsley, England, Storbritannien
- 01226 447 176
4,6
Utmärkt
40 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Visited Barnsley branch today
Visited Barnsley branch today. First time visit to any mobility provider. Diane could not have been more helpful, caring, clear and put us both at ease. Diane clearly explained options available and we were extremely satisfied with our purchase. Would highly recommend. Thanks 👍🏼👍🏼 Michelle & Peter
26 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much, Michelle and Peter, for sharing your experience with us. We’re delighted to hear that your first visit to a mobility provider was such a positive one.
Diane will be over the moon to know how much her help and care meant to you both. She prides herself on creating a calm, reassuring environment, and it’s wonderful to hear that she made everything clear, comfortable, and stress‑free during your visit.
We’re thrilled that you were satisfied with your purchase and felt confident in the options Diane explained. Your recommendation means a great deal to us and to the whole Barnsley team.
Thank you again for taking the time to leave such kind feedback. We look forward to welcoming you back anytime.
Warm regards,
Eden Mobility
Good choice of products
Good choice of products. Unfortunately assistant not very knowledgeable about them.
19 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for your feedback. We’re pleased to hear you found a good choice of products, but we’re sorry to learn that the assistance you received didn’t meet the standard we aim for. Your comments are really helpful, and we’ll make sure they’re passed on so we can improve our product knowledge and support for customers.
If there’s anything you still need or any questions we can help with, we’re always here to assist.
Warm regards,
Eden Mobility
my mum is 92 and struggles with walking…
my mum is 92 and struggles with walking we went to look at mobilty scooters for her, her confidence was at rock bottom, but Carol at the Barnsley store was an absolute angel she spoke to mum and encouraged her to try the scooter taking time to explain everything and how things worked she was gentle with her approach giving mum all the time she needed to gain confidence to try to move about on the scooter, to our surpise mum liked it and decided to get one,thank you Carol your a superstar.
9 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for sharing this wonderful experience. Your mum came in with her confidence at rock bottom, and it means the world to hear how beautifully Carol at our Barnsley store supported her. She took the time to speak gently, explain everything clearly, and give your mum all the space she needed to feel safe and confident trying the scooter.
Seeing your mum not only try it, but like it enough to choose one, is truly special. Carol will be over the moon to know she made such a difference.
Thank you for your kind words — she really is a superstar.
Warm regards,
Eden Mobility
Carol was excellent very helpful and…
Carol was excellent very helpful and very knowledgeable.Thankyou
9 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for your lovely review. We’re delighted to hear that Carol was so helpful and knowledgeable during your visit. She’ll be thrilled to know her support made such a positive impression.
Thank you again for your kind words.
Warm regards,
Eden Mobility
Excellent customer service
Excellent customer service. Very happy with the help and information provided by Sam in the show room. Looking forward to receiving my new chair.
2 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for your lovely review. We’re delighted to hear that Sam took great care of you in the showroom. We hope you love your new chair when it arrives and we’re always here if you need anything else.
Warm regards,
Eden Mobility
Very nice and helpful young lady good…
Very nce and helpful young lady good knowledge on products.
4 maj 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for the positive feedback. We’re pleased to hear she was helpful and well‑informed.
Warm regards,
Eden Mobility
Diane was brilliant with order
Diane was brilliant with order of the products helped me and my mate Sam in the new scooter
31 mars 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for your feedback. We’re delighted to hear that Diane was such a great help with your order and supported both you and Sam with the new scooter. Her friendly approach and product knowledge make all the difference, and she’ll be thrilled to know she made your experience a positive one.
We really appreciate you taking the time to share this and look forward to welcoming you again.t
Warm regards,
Eden Mobility
Staff in store great communication very…
Staff in store great communication very help full for my needs would recommend barnsley store
Thank you.
26 mars 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for your kind feedback. It’s great to hear that our Barnsley team communicated well and were able to help with everything you needed. We really appreciate your recommendation and hope to welcome you back again soon.
Warm regards,
Eden Mobility
mobility scooter purchase
i went to look for a mobilty scooter and the assistant was very helpful, let me have a test drive and supplied information which allowed me to purchase a scooter
21 mars 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for taking the time to share your experience. We’re delighted to hear that our assistant was able to help, offer a test drive, and provide the information you needed to choose the right mobility scooter. It’s wonderful to know the support you received made your purchase easier and more confident. We truly appreciate your feedback.
Warm regards,
Eden Mobility
I have been to Eden mobility today to…
I have been to Eden mobility today to look for a scooter for myself I couldnt be more pleased Sam was brilliant i wasn't rushed i could have tried eny scooter i wanted she could tell me all about the scooters I would definitely recommend them
7 mars 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for sharing your experience. We’re delighted to hear your visit to Eden Mobility went so well. Sam will be thrilled to know how much you appreciated her help. It’s wonderful that you felt relaxed, unrushed, and free to try any scooter you liked, with all the information you needed.
We’re so pleased you left feeling confident and happy, and we truly appreciate your recommendation.
Warm regards,
Eden Mobility
My mum had her scooter pinched
My mum had her scooter pinched. She went to Eden for a replacement they were very understanding and helpful they made her feel relaxed.
7 mars 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for letting us know. We’re so sorry to hear that your mum’s scooter was taken — that must have been incredibly upsetting for her. We’re glad that when she came to Eden, the team were able to put her at ease and help her find a replacement with kindness and understanding.
It’s wonderful to know she felt relaxed and supported during such a stressful time. If there’s ever anything more we can do for her, we’re always here to help.
Warm regards,
Eden Mobility
Absolutely amazing staff
Absolutely amazing staff, talked through my needs before showing a range of mobility scooters available to suit. A Very informative and no pressure sales team.my scooter will be delivered within a week, that's amazing speed. Thank you Eden mobility Barnsley.
26 februari 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for such a fantastic review. It’s great to hear that the team at Eden Mobility Barnsley gave you such an amazing welcome, took the time to understand your needs, and talked you through a range of scooters without any pressure. That kind of clear, informative support makes a huge difference when choosing something as important as a mobility scooter.
The fact that your new scooter will be delivered within a week is brilliant — that’s impressively quick and shows how smoothly everything was handled. Your thanks to the Barnsley team really shines through, and it’s lovely to see how positive the whole experience was for you.
Warm regards,
Eden Mobility
Barnsley branch
Barnsley branch. Carol was very helpful and patient, she is knowledgeable about the products and offered her advice. My mother bought a rollator and is delighted with it.
21 februari 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you to the Barnsley branch for the excellent service we received. Carol was incredibly helpful and patient throughout our visit. She clearly knows the products well and offered thoughtful advice that made the whole process much easier.
My mother purchased a rollator and is absolutely delighted with it. We really appreciate the support and professionalism shown.
Warm regards,
Eden Mobility
Excellent customer service
Very, very happy with the service I received after having a problem with my scooter. Carol has been very helpful sorting things out for me, also thank you to Diane in the Barnsley store for all her help too. Would definitely recommend Eden Mobility for their great customer service.Also thank you to Carol for the lovely flowers very much appreciated.
20 februari 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for your wonderful feedback. We’re delighted to hear that our team were able to support you so well after the issue with your scooter. Carol will be thrilled to know how much you appreciated her help, and we’re equally pleased that Diane in our Barnsley store made a positive difference too.
We always aim to provide caring, reliable customer service, and it’s lovely to hear that reflected in your experience. The fact that the flowers meant so much to you truly warms our hearts.
Thank you again for your kind words and for recommending Eden Mobility. We’re always here if you need anything in the future.
Warm regards,
Eden Mobility
We bought a mobility scooter from Eden mobility May 2025 it broke down in September, it has at present taken 4 months for a repair and still not sorted, they never phoned back
They could improve communication, honesty and speed of repair
23 januari 2026
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Hello, Please accept my apologies, I will ask the team to check the details and request that they give you a call to update you.
Warm regards,
Eden Mobility
Visited the Barnsley store with my…
Visited the Barnsley store with my father for the first time yesterday and was warmly welcomed by Carol. We’d gone to look at wheelchairs as my Dad’s mobility has significantly declined recently. Carol guided us through the choices and let us try out several models, including fitting them in the car.
Carol was lovely with my Dad, helping him get in and out of each wheelchair properly and ensuring he was comfortable. Her expert advice was invaluable and we were delighted to be able to take our purchase away with us.
Thank you for your help Carol, it was much appreciated.
23 december 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for taking the time to share your experience. We’re delighted to hear that your visit to our Barnsley store went so well and that Carol was able to support you and your father with such care and expertise.
Ensuring comfort, confidence, and the right fit is incredibly important when choosing a wheelchair, and it’s wonderful to know that Carol made the process smooth and reassuring for you both. We’ll be sure to pass along your kind words to her — they’ll mean a great deal.
Wishing your father all the best with his new wheelchair, and please don’t hesitate to visit us again if there’s anything more we can help with.
Warm regards,
Eden Mobility
Great customer service
Great customer service. Nothing too much trouble.
The engineer was was very respectful and did a really good job
19 december 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for your kind feedback. We’re delighted to hear that you received such attentive service and that our engineer carried out the work to a high standard. Your comments are greatly appreciated.
Warm regards,
Eden Mobility
Diane at the Barnsley store was very…
Diane at the Barnsley store was very helpful and friendly and we really appreciated all the advice she gave us.
17 november 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you so much for sharing your experience. We’re delighted to hear that Diane at our Barnsley store was able to help you and provide such friendly, helpful advice. We’ll be sure to pass along your kind words to her—it means a lot to our team to know their efforts are appreciated. We look forward to welcoming you back again soon.
Warm regards,
Eden Mobility
Great friendly service
Fab friendly professional service from Diane (Barnsley store). As always very knowledgeable about the products.
31 oktober 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
That’s lovely to hear! Diane clearly brings both warmth and expertise to every visit—sounds like she made your experience at the Barnsley store a great one. Thanks for sharing your kind words!
Warm regards,
Eden Mobility
Diane is always helpful and knowledgeable
Diane is always helpful and knowledgeable and helps with my occasional needs
27 oktober 2025
Omdöme utan inbjudan
Svar från Eden Mobility - Barnsley
Thank you for your kind feedback. We're delighted to hear that Diane has been able to support you with her helpfulness and expertise. It's always our goal to provide thoughtful and reliable assistance, and your recognition means a great deal.
Warm regards,
Eden Mobility
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