I bought an Ebac dehumidifier some months ago to dry out plaster. It was extremely effective. Since then I have used it to prevent damp when drying washing indoors. It's amazing! It literally sucks... Se mer
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I am pleased with my new washing machine, it is quiet,efficient and cleans clothes well. It is easy to use and I was particularly impressed with the instructions that came with it. They were well pres... Se mer
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This is not my first ebac dehumidifier, the last one lasted more than 10 years, so I didn't even look at anyone else's products. Rapid delivery, quality item, I hope this one lasts as long or longer t... Se mer
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Simple to use straight from the box and despite its function a relatively elegant design which blends into the home. The WiFi interface is a useful and annoying tool as we can stop finding out what th... Se mer
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Företagsinformation
Skrivet av företaget
We have one fundamental philosophy; understand our customers and engineer innovative products which meet their needs better than anyone else in the market. Our current chairman John Elliott founded Ebac in 1972. Starting as a one-man business, over the last five decades, Ebac has grown into an international manufacturer whose innovation has seen great success in the dehumidifier, water cooler, washing machine and heat pump markets.
Kontaktuppgifter
Ebac Group, Ketton Way, Aycliffe Business Park, DL5 6SQ, Newton Aycliffe, Storbritannien
- 0345 805 0000
- customer.services@ebac.com
- www.ebac.com
4,7
Utmärkt
8 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous Dehumidifier
Fabulous dehumidifier. It even impressed my husband. We were surprised at the speed and amount of water it collects. Brilliant product.
6 mars 2026
Svar från Ebac Ltd
Thank you so much for the wonderful feedback, 😊 We love hearing how impressed you both are especially with the speed and performance. It’s great to know it’s making such a difference. Brilliant customers like you make it all worthwhile.
Kind Regards,
Natalie
Excellent quality and Service
Just recieved my second dehumidifier arrived next day delivery .
Beautiful looking really quiet machine with smart control .
Would highly recommend Ebac .
Customer service is excellent.... no long waiting for call to be answered and Binder is so pleasant and very helpful. Thank you .
18 mars 2026
Omdöme utan inbjudan
Svar från Ebac Ltd
Thank you so much for your wonderful review.
We’re thrilled to hear that you’re enjoying your second dehumidifier and that it arrived so quickly. It’s great to know you’re pleased with the design, quiet operation, and smart controls.
We’re especially happy to hear your kind words about our customer service team Binder will be delighted to know she made such a positive impression. Providing helpful and responsive support is something we take great pride in.
Thank you again for your recommendation and continued support.
Best Regards,😁
Natalie
Excellent product
Excellent product - simple to operate, effective in removing humidity, easy to empty, very mobile and very competitive price. Would highly recommend
5 mars 2026
Svar från Ebac Ltd
Thank you so much for your fantastic review Jerry,
We’re delighted to hear that you found the product simple to use, effective, and great value for money. It’s especially good to know that features like ease of emptying have made a difference for you.
Your recommendation means a lot to us thank you for taking the time to share your experience.
Kind Regards,
Natalie 😊
Had bought before from ebac
Had bought before from ebac
From ordering to delivery is a breeze
3 mars 2026
Svar från Ebac Ltd
So glad to hear you’re a loyal Ebac customer Susan,😃 It’s great that ordering and delivery were such a breeze smooth experiences make all the difference.
Kind Regards,
Natalie
Technical support
I had some important questions about running my 2 Ebac dehumidifiers and where to place them etc I was also wondering about a unit to dry clothes with a tent/cover.
The lady I spoke to was so helpful and I felt very happy with the advice.
3 mars 2026
Svar från Ebac Ltd
We really appreciate you taking the time to share your experience,
😊 It’s fantastic to hear that you found the advice helpful and felt confident about running and positioning your dehumidifiers, as well as exploring options for drying clothes. Our team is always happy to help with any questions.
Best Regards,
Natalie
A brilliant machine
Bought a dehumidifier for our new home, just to clear the air of humidity. I have been shocked at the amount of water the machine has collected. A great product.
6 mars 2026
Svar från Ebac Ltd
Thank you so much for your kind words,😊
We’re delighted to hear that your dehumidifier is making such a noticeable difference in your new home and helping tackle the humidity so effectively.
Kind Regard's,
Natalie
Great service.Prompt delivery.Great…
Great service.Prompt delivery.Great item - very effective.
2 mars 2026
Svar från Ebac Ltd
Thank you for your lovely feedback Dee,
😊 It’s great to hear everything arrived quickly and that you're enjoying such effective results.
Kind Regard's
Natalie
So easy to Order
So easy to order direct which includes automatic registration for guarantee delivery as promised next day,superb dehumidifier very quiet removes so much moisture and the build quality is excellent control system easy to use plus app on phone is handy would highly recommend.also good price buying direct.
5 mars 2026
Svar från Ebac Ltd
We really appreciate your detailed feedback Peter 😊
We're so pleased to hear you found the ordering process simple and that your dehumidifier is performing so well. It’s great to know you’re happy with the quiet operation, build quality, and handy app too. Thanks for recommending us.
Best Regard's,
Natalie
Svar från Ebac Ltd
Thanks so much for your amazing feedback,
😊 We're thrilled to hear you saw fantastic results from the first day and that everything from delivery to warranty met your expectations.
Kind Regard's,
Natalie
Quick delivery
Quick delivery, good build and finish and the dehumidifier works very well, both silently and efficiently.
27 februari 2026
Svar från Ebac Ltd
Thank you for your fantastic feedback Steve,
We're thrilled to hear the dehumidifier is working silently and efficiently, and that you were happy with the quick delivery and build quality.
Best Regards,
Natalie 😊
Svar från Ebac Ltd
Thanks so much for sharing your experience Gerda,
We're delighted that our prompt service and excellent customer care met your expectations.
Kind Regards,
Natalie ⭐
Svar från Ebac Ltd
We really appreciate your review Gary,
It’s fantastic to know that your experience with ordering and delivery was smooth and efficient.
Kind Regards,
Natalie
We HAD to buy a new machine!
We HAD to buy a new machine as the last one stopped working which we had had for approx 10 years. We were most disappointed that the company could not repair it with the excuse that "we don't make that model any more" ! I truly hope, when this one stops working, that we don't get the same excuse again
4 mars 2026
Svar från Ebac Ltd
Thank you for your honest feedback martin,
We’re really sorry to hear about your disappointment regarding the repair of your previous machine. We completely understand your concern and appreciate your loyalty over the past 10 years. Please rest assured, we always aim to support our customers with the best possible solutions for current and future models.
Kind Regards,
Natalie 😊
Fast & Reliable UK Company Service
Fast and prompt service, a company you can rely on with top quality products.
27 februari 2026
Svar från Ebac Ltd
We really appreciate your review Mandy,
It’s great to know you can rely on us for prompt service and top quality products.
Best Regards,
Natalie 👍
Humidifier is really good
Humidifier is really good. Quiet and efficient. Will buy again.
11 november 2025
Svar från Ebac Ltd
Thank you for your great feedback Eric,
We're delighted to hear the Dehumidifier is quiet, efficient, and that you’d choose to buy again.
Best Regards,
Natalie 😊
Svar från Ebac Ltd
We really appreciate your review Martin, It’s great to know the product is performing exactly as expected.
Best Regards,
Natalie 👍
this is only the second one i have had…
this is only the second one i have had to buy in 18 yrs .they work great.and built in England can not fault them i had an eco before and ive had a smart which is the new model
3 mars 2026
Svar från Ebac Ltd
Thank you for your amazing loyalty,
It’s fantastic to hear that even after 18 years, EBac dehumidifiers continue to perform reliably for you. We’re proud that our products built in England are meeting your expectations.
Best Regards,
Natalie 😊
5* drying and moisture capture
Great for drying clothes on the clothes horse and extra moisture from the kitchen when cooking.*****
15 mars 2026
Svar från Ebac Ltd
Thank you for sharing your experience,
We're thrilled to hear the dehumidifier is helping with drying clothes and managing extra moisture in the kitchen. Your 5-star feedback means a lot to us all.
Kind Regards,
Natalie 😊
Svar från Ebac Ltd
Thank you for your great feedback Mrs Sally,
We're delighted to hear you're finding the dehumidifier both efficient and quiet exactly what we aim for.
Kind Regards,
Natalie 😊
Good dehumidifier
Bought a new dehumidifier at a great discount. It works well reducing the condensation in the room. The only improvement would be having the humidity displayed so that I can see the effect.
13 februari 2026
Svar från Ebac Ltd
Thank you for your helpful feedback Tanya,
We're really pleased to hear the dehumidifier is working well and making a difference with condensation. We appreciate your suggestion about a humidity display too it's a great point we do have this on our 4000 series but in the future they may put this on all dehumidifiers.
Natalie 😊
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