Had read mixed reviews, but the service I received was excellent. The Van I originally booked had engine problems so Jamshed offered me a larger van at no extra cost, my only concern was the size a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience on Easirent - good prices and options for cars
Absolutely appalling, booked the vehicle to be picked up at 08:30. Received a call at 8:29 to be told they didn't have my vehicle and they did not know when they would receive it. They then said... Se mer
Företaget har svarat
Made a reservation got to the place to pick vehicle up and was told no vehicle available, I will get a refund in 28DAYS DISGUSTING
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kontaktuppgifter
Dale House, Ennerdale Rd, SY1 3LD, Shrewsbury , Storbritannien
- 01743 297967
4,0
Bra
6 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience on Easirent
Great experience on Easirent - good prices and options for cars
17 september 2021
Omdöme utan inbjudan
Absolutely appalling
Absolutely appalling, booked the vehicle to be picked up at 08:30. Received a call at 8:29 to be told they didn't have my vehicle and they did not know when they would receive it. They then said they would call when they had more information on its arrival and when it arrived. These calls never arrived. I had to ring back to find out if a vehicle had been dispatched, which it had. They said they'd call when it arrived, after a few hours had past I decided I couldnt wait any longer so rang to find out when it would arrive only to be told it had arrived and they had forgotten to phone me.
Upon arriving the customer service was exceptionally poor, no apology was made and the whole process was painfully slow.
There were many hidden charges which I am sure are hidden in the small print, but my biggest problem was with the customer service.
I would not recommend to a friend and I will actively rate this company as poor online unless I hear from them.
12 augusti 2019
Omdöme utan inbjudan
Svar från Easirent - Shrewsbury
Hi Nick,
We can see you booked with 16 hours notice for a van at one of our smaller branches who unfortunately did not have that size available. They called as soon as they opened and saw the booking to let you know they would track one down for you from the nearest depot and you were given a much larger van free of charge.
If you would like to speak to a manager about any of the issues with your experience at Easirent Shrewsbury, then you can open a case via the manage my booking portal under the 'Customer Service' tab.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Great Customer Service
Had read mixed reviews, but the service I received was excellent.
The Van I originally booked had engine problems so Jamshed offered me a larger van at no extra cost, my only concern was the size as I was using the van to drop off rubbish to the tip, and I knew there were restrictions on size.
Jamshed then phoned the Council and spoke with the Supervisor at the Tip to make sure I would be allowed in.
Can’t fault the service or price, would definitely use again.
24 juli 2019
Omdöme utan inbjudan
Made a reservation got to the place to…
Made a reservation got to the place to pick vehicle up and was told no vehicle available, I will get a refund in 28DAYS DISGUSTING
23 juli 2019
Omdöme utan inbjudan
Svar från Easirent - Shrewsbury
Hi James,
Unfortunately, you have been placed on the 'Do Not Rent' list due to not paying for fines racked up in our rental vehicles over the last year. You will not be permitted to hire from any Easirent location in the UK, Ireland or USA in future.
Thank you,
Reviews Team
Excellent
Excellent hassle free to take my things into storage. Great value
17 juli 2019
Omdöme utan inbjudan
Aptly named company
11 juli 2019
Omdöme utan inbjudan
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