Easirent - Dublin Omdömen 417

Avoid this company at all costs. Their service is abysmal and their staff are truly bad mannered. I booked and paid for a car at Dublin Airport only to be told when I arrived at Zone 17 as instructed by Easirent that they had no car for me. They told me to wait at the airport and they would call me in "an hour" Its been 24 hours and I have heard nothing. Now the trouble has started trying to get a refund but I am being told I cant get one because I didnt cancel more than 2 hours before the collection time. Yes you have read that correct....... Easirent failed to fulfill their rental agreement and I cant get a refund because I didnt cancel the agreement more than 2 hours before the collection time.
They are con artists so stay well clear of them.

Very bad over charged gave different car and also stole 356€ from my card car for 8 days cost me over €900

The driver was so rude...no hello notho g but he just said "the key" when we gave the car back after the rental...we had very few clear informations...

Worst experience with a car hire company I have ever had. he staff are rude from the minute you walk in the door. It appears they are in the habit of not providing the car you booked, which happened to me where I got a MUCH smaller car. They also like to hit you with fees and charges that you don't know about until you go to pick up your car. Do not use them.

I run a medical logistic company and used Easirent to back up my fleet. Bookings are simple, flexible and straight. Thank you Easirent for reliable services, you have become an indispensable part of our operations. A special thanks to Liesl for personalised service.

Book, read, call! Enjoy your trip :)

We reserved a car and when we arrived you just said that you didn’t have a car for us. So basically you made us look for another option on the same day on holidays in the airport making us pay doble than expected. This company is a joke

My experience after 3 rentals with the company has been very positive. The reception team and the car team are very friendly and helpful. They even drove me to the bus stop at the end of their industrial estate. Will be happy to continue using Easirent.

Nie wieder !!!- nicht nur dass wir ein minderwertiges, unsichereres Fahrzeug erhielten, stellten wir nach erstem Regen fest, dass das Scheibenwasser leer war. Ebenso Kühlflüssigkeit auf Minimum; nach 3 Tagen nicht Gebrauchs des Fahrzeuges Anzeige dass Pneuluftdruck nicht stimmt. Nach mehrmaligen Telefonaten verwies man uns auf Notfallnummer falls das Auto nicht mehr fahrtüchtig sei!! Wir hatten enormen Aufwand, Kosten für Extra Ausgaben wurden und werden nicht übernommen!!
Und Depot von Euro 2900.- bei Uebernahme hat unsere Karte blockiert!!
Seit Wochen versuche ich unsere Ausgaben zurückzufordern - Kein Erfolg.

Hände weg von dieser Firma!!!

Booking experience was seamless, affordable and no deposit required.

There was absolutely nothing easy about this company!! They should be called “Danger-rent”, or thieving-rent»! Upon arrival, they forced us to pay for a very expensive insurance (€285) even though our credit card offered full coverage. They claimed they require a specific letter from our credit card provider that is impossible to get, in order to avoid paying that premium. Then, they gave us a smaller car than the category we paid for (we had booked a compact SUV, they gave us a regular hatchback sedan. When we complained about the car, they said it was in the same category we had paid for and tried to disguise it as an upgrade because it was hybrid. The pre-collision system on the car was faulty, we could see the warning in the dashboard. When we expressed our concern about that, they dismissed it as no big deal and said it was ok to take the car. Later on, we realized that because of this system issue, the car kept swerving on its own, going abruptly left and right while driving, which was extremely scary, especially while driving at higher speed, at night, in the rain, on narrow two-way street. The alignement on the car was all wrong, we had to hold the wheel at 30 degrees on the left, for the car to go straight, which further triggered the swerving problem. We constantly feared for our lives. Additionally, the tire on the front driver’s side kept losing pressure and we had to stop several times over the course of 5 days to add air in it. On the night that we received the car, we noticed the alignment issue, called the rental company and they brushed us off, saying it probably would be fine to keep the car. The next day, after a longer drive when we noticed how dangerous this car was, we already in Belfast and showed up at an Easirent that we found in that area, only to find out that it had been closed for two years. We immediately called Easement Dublin to outline our issues and they weren’t willing to help us, unless we drove the 2.5 hours back to Dublin. We told them the car was dangerous, they couldn’t care less. They were forceful on charging us a crazy expensive insurance but then had no problem letting us drive a dangerous car that was in terrible shape, risking our lives in a foreign country. STAY AWAY from this company!

Muy. Bien, lo del seguro un poco lio

I have been using Easirent for a year whenever I need to rent a car.
It is easy to book online.
The Staff are very nice and helpful
Pickup and drop back to and from the Airport.
Easirent Dublin, Ireland.

Very reliable service. Very economical.

The staff were rude. Pressurised to say yes to questions without being able to read them. The member of staff got annoyed we when wanted to.
We booked and paid for a mid sized car and we're given a fiat panda. No explanation told us this was a mid range car.
Drop off back to the airport dropped off at terminal 2 no explanation. This was not the same place as pick up.

La atencion de las personas alli presentes, tanto Sonia como la otra persona.

Good car. Easy process. I was able to get a car with full insurance as I don’t have a credit card

I had a nightmare experience with Easirent and realised they are essentially highly dishonest with illegal or "grey area" practices designed to con you out of your money and cause you stress. I did extensive research on them and discovered shocking corporate misconduct. They were kicked out of the UK and now rip off Irish and tourists from everywhere that deal with them. Everything I state has been 100% fact checked .
AVOID AT ALL COSTS.
## Corporate Background - History of Fraud

Paul Hanley's management has overseen **six corporate failures since 1999**, costing taxpayers and creditors over **£9 million in the UK**. Their UK operations went into administration in 2020, owing **£2.9 million to HMRC**. EasyGroup Limited requested director disqualification for "systematic and cynical abuse of limited liability and insolvency law."

## Systematic Customer Exploitation

**Hidden Charges Scam:**
- Online quotes of €35-80 escalate to €2,100-3,500 at collection
- Mandatory insurance despite valid coverage
- Deposits of €1,000-3,500 demanded on arrival

**Fraudulent Damage Claims:**
- Vehicles approved at return, charged thousands weeks later
- Claims for pre-existing damage customers documented with photos
- Refusal to provide damage documentation

## Location Issues

**Cork Airport (Bobby - Scottish Manager):**
Multiple reviews describe Bobby as a "disgusting human being" with "condescending, rude & arrogant" behavior. Facility is a "shabby, smelly affair up a back alley." He gives customers vehicles with dangerously low tire pressure and uses intimidation tactics for expensive insurance purchases. He attempted to defraud me and keep a €3500 deposit for pre-existing damage ( barely visible) on mirror . His background and criminal record from the UK should be investigated.

**Dublin/Shannon:** Described as "incomplete warehouse," two-hour waits, staff hang up on customers, contract manipulation with additional charges.

## Industry Recognition

- **Better Business Bureau: "F" rating**
- **Trustpilot: 1-star reviews** - "scam company"
- **TripAdvisor: "RUN LIKE HELL FROM THEM"**
- Major rental companies warn customers about Easirent

**NOT a member** of Car Rental Council of Ireland - avoids regulation.

## Recommendation

Based on hundreds of reviews and legal actions, Easirent's business model is fundamentally based on deception. **DO NOT RENT FROM EASIRENT.** The small savings aren't worth the inevitable fraud and stress.

**Save yourself the nightmare - book elsewhere.**