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Dyno-Rod - Plumbing Beds & Herts Omdömen 

175
TrustScore 4.5 av 5

4,5

unit 6, Printers Way, CM20 2SD Harlow, England, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our shower packed up this morning and within an hour a young chap came and gave us a quote and within another hour and a half we had a new shower installed. Really impressed with the quick resolution.... Se mer

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Betygsatt 5 av 5 stjärnor

The engineer was very prompt (arrived by 8.30am, so at the beginning of my morning slot from 8am-1pm, very much appreciated). He explained exactly what he was going to do and confirmed I was okay with... Se mer

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Betygsatt 5 av 5 stjärnor

We have a Policy with British Gas covering our Plumbing and Heating. Our Water Softner sprung a leak and needed isolating. British Gas said this wasn’t covered and we would have to pay Dyno. The... Se mer

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Betygsatt 5 av 5 stjärnor

Had a water leak from the kitchen ceiling for about 3-4weeks numerous plumbers arrived without any success. Eventually spoke to Kevin, (manager) who organised Marco to visit next day and succes... Se mer

Företaget har svarat


Företagsinformation

  1. Rörmokare
  2. Dräneringstjänster

Skrivet av företaget

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Kontaktuppgifter

  • unit 6, Printers Way, CM20 2SD, Harlow, England, Storbritannien

  • 01462 483007

4,5

Utmärkt

TrustScore 4.5 av 5

175 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(175)

8 531 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Had a leaking radiator pipe in the wall…

Had a leaking radiator pipe in the wall , they came out and repaired the leak and made good the damaged plaster around the pipe. Good communication and quickly sorted.

1 december 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we could quickly resolve the leaking radiator pipe and repair the damaged plaster. We appreciate your positive feedback and are glad you were satisfied with our communication.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Ryan is a credit to dyno rod after 7…

Ryan is a credit to dyno rod after 7 other people visited and did not fix problem Ryan came completed the job correctly and he was very professional thank you Ryan

27 november 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the job was completed correctly and you were pleased with the professional service. Thank you for sharing your positive experience!

Dyno-Rod

Betygsatt 1 av 5 stjärnor

Waste of time

1. The appointment was after quite a few days and was also cancelled once!
2. Two people turned up to give a quote and they were rushing to get out.
3. Even for a dripping thermostatic shower that was just 5 yr old, they said (in 5 seconds) that it will need to be replaced - when such drips are generally fixed by a cartridge change.
4. Re aqualisa electric shower - the quote that I got directly from aqualisa to supply & install a brand new shower was £150 cheaper than Dyno’s. Plus, aqualisa also gave the option to supply or install the part that was required to repair it!

The wait time for the appointment was surely a waste just because of the attitude of the plumbers who turned up - or it may be their company policy to just replace everything and not repair!

25 november 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback and regret that the appointment was delayed and then cancelled. We're sorry the quote process felt rushed and that our assessment of the shower issue and quote for the electric shower replacement did not meet your expectations. We'll review this to improve our service.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

The replacement shower was installed…

The replacement shower was installed efficiently and my bathroom left clean and tidy!

22 november 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the shower replacement was efficient, and our team left your bathroom clean. Thank you for your positive feedback!

Dyno-Rod

Betygsatt 4 av 5 stjärnor

First class plumberzl

The booking system and punctuality are awful, hence the 4 stars. The plumbers are great people!

16 november 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback! We're happy you found our plumbers to be great. We'll address the booking system and punctuality issues.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Very helpful

Quite easy to contact: very efficient and helpful.
I had an emergency water problem: they come quite straight.

11 november 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we were efficient and helpful during your emergency water problem. Thank you for your positive feedback and for taking the time to share.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Easy to arrange and very efficient

26 oktober 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that arranging our services was easy and efficient for you. Thank you for your positive feedback; it means a lot to us.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Brilliant service and really helpful…

Brilliant service and really helpful from start to finish

14 oktober 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're glad you found our service brilliant and helpful. Thank you for sharing your positive experience with us; we appreciate it.

Dyno-Rod

Betygsatt 2 av 5 stjärnor

Promised Quote never appeared

Dyno came round to assess my issues, and promised a quote. Very impressed with their plumber, but still waiting for a quote 2 weeks later. Have tried to phone and chase, but have had no response.

Apart from the initial visit, it is difficult to envisage worse customer service.

Thanks for the response from Dyno requesting my e-mail address (Just seen). Happy to provide my e-mail address - but not through a public forum like this.

Update. Dyno did recover this situation, and get a quote to me. Seems a genuine glitch on their part, albeit they only responded to this review - not the (many) messages I left. Given their (eventual) recovery effort - I will lift this review to two stars,

7 oktober 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

Hi Alistair,
Not sure why this wasn't sent over, the engineer has completed a quote. I'm sorry this never got sent over to you. I can send this over to you now, I will need your email address.
Thanks
Kevin

Betygsatt 5 av 5 stjärnor

Happy lady

Found the chap very nice & helpful. Yes I wud recommend using Dyno

4 oktober 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the chap was very nice and helpful! We appreciate your recommendation and positive feedback.

Dyno-Rod

Betygsatt 1 av 5 stjärnor

Toilet still blocked

Toilet still blocked. The guy did not open the drain. He said he couldn’t do it that I should do it myself, and I can’t do it. I will have to book a call out again once I can get someone to unscrew the drain.
He was also abrupt when speaking to me. Didn’t feel comfortable. I hope they send someone else and not him.

30 september 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We appreciate your feedback and apologize that the toilet remains blocked and for the uncomfortable interaction. We'll address this with the team and ensure a more suitable technician is scheduled for your next call.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service - Paddy & co Harlow Water Supply Team. Pre arrival call 👍🏻, friendly, helpful guys who did a great job, kept me informed throughout the day of their progress. They were very respectful of my property and left everything as they had found it. Very clean and tidy, I’d have no hesitation in recommending them. Both a credit to Dyno.

22 september 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding their professionalism, helpfulness, and respect for your property. It's great to know they kept you informed and left everything tidy. Thank you for recommending us!

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Thanks to Ketan Tailor’s efforts

Thanks to Ketan Tailor’s efforts, the shower is now watertight and the carpet is drying out. Would definitely use again.

14 september 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the shower is now watertight and the carpet is drying! Thank you for your positive feedback; we appreciate that you would use our services again.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Very professional, friendly service.

Installed a new sink. Despite having some issues as the new sink was fractionally smaller than the original, it was installed perfectly with much tidier pipe work below. Very pleased. Will definitely use again. Thank you.

7 september 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the sink installation met your expectations, even with the size difference. We appreciate your acknowledgment of the tidier pipe work, and we look forward to assisting you again in the future. Thank you!

Dyno-Rod

Betygsatt 5 av 5 stjärnor

What a difference- in a good way!

What a difference from last week - really great service.
I needed to call Dyno back to put right the work of the plumber from previous week. The plumber was tidy and diligent and I was really pleased and impressed with the customer service and final result, thank you.

27 augusti 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that the recent service met your expectations. We appreciate you letting us know that the plumber was tidy and diligent, and that you were pleased with the customer service and final result. Thank you.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Work done to a high standard. The engineer called Ketan Tailor, carried out the required work with great efficiency; a very experienced person. I am so impressed by him that I request the company to circulate this message to other members of the staff. In my view, he has certainly contributed in enhancing the name of the company.
On the admin side, I have been impressed by a member of staff called Ellie, who is very efficient in what she does.

26 augusti 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that you were impressed with the work completed. It's great to know the engineer carried out the work efficiently. We appreciate your highlighting the admin team member's efficiency as well. We will certainly share your kind words with our staff. Thank you for your feedback.

Dyno-Rod

Betygsatt 2 av 5 stjärnor

The quote was extortionate

The quote was extortionate, based on minimum £100 labour cost. Work was to replace sink plug. Others quoted between £60-70 incl parts. Crazy how they are still in business....

23 augusti 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We appreciate you bringing this to our attention. We're sorry our quote didn't meet your expectations for a sink plug replacement. We'll review our pricing. Thanks for your feedback.

Dyno-Rod

Betygsatt 5 av 5 stjärnor

Amazing workmanship and ethic! Scott was our saviour!

We had to install a new shower and hired external plumber (big mistake) they did an awful job and left the shower only working with cold water and then just left. We had Dyno come out to sort it out and they were fantastic! Our engineer was called Scott and he was so kind and fixed our problem as well as helping with another little problem we had. Could not recommend him enough! We will always go with Dyno in the future! Thank you so much for being such a reliable company!

11 augusti 2021
Omdöme utan inbjudan
Logotyp för Dyno-Rod - Plumbing Beds & Herts

Svar från Dyno-Rod - Plumbing Beds & Herts

We're happy to hear that we could resolve the plumbing issues and provide excellent service. We appreciate your kind words and are so glad that our engineer was helpful and fixed everything for you. Thank you for recommending us; we value your trust in our reliability!

Dyno-Rod

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