Dyno-Rod - Gloucestershire Omdömen 362

Danny rang before coming to my mom's house, got straight to work and explained what he planned to do to clear the blocked foul pipes which were pretty well blocked up. Danny did a great job and was very thorough through out the job, thanks Danny job well done.

Cliff was a star explained everything and how to try and stop the bl9ckage happening again.
All much appreciated

Martin was friendly, explained everything properly and gave lots of useful advice.

Danny was friendly and very experienced. He worked hard to clear the blockage and was able to eventually clear the drain. After having lots of quotes where companies charge per half hour for labour and another cost per half hour for rodding and jetting, with no indication of how long it will take, it was a breath of fresh air (literally) to have a company quote a fixed price for the work, no matter how long it took or what methods they had to use. I would highly recommend Dyno-Rod for any drain issues.

Really pleased! Both the office and Martin were friendly and booked me in prompty. Martin was knowledgable and seemed genuinely passionate about his work - answering all my questions and leaving me reassured. Will definitely use them again if need be.

Very prompt and efficient service. Cliff was extremely friendly and knowledgable. He quickly sorted out the problem and talked me through the cause. Really happy with my experience.

Arrived within 30 mins of the call being made. Promptly diagnosed then fixed the fault, as well as future proofing. Seamless.

2 weeks after moving into our new home the toilet blocked. I'm reasonably DIY savy and have my own drain rods but could not clear it. Dyno-rod arranged for a call out the following morning. Cliff who came out was very knowledgeable and incredibly helpful. It took him a while but eventually he cleared it. I feel he went the extra mile. Very impressed with him.

Very easy to book & Dyno kept me fully updated on appointment times.

Daniel, who attended my issue, was polite, professional & very quickly diagnosed and fixed my blocked toilet problem.

Could pay by card, on completion of the work, too.

Top quality and efficient service. No hesitation in recommending these to anyone with blocked drains.

I booked an appointment on the website. Danny phoned 15 minutes before arriving. He was able to sort us out quickly. Lovely guy and nice back office.

Making the appointment online was easy, follow up call from Dyno-Rod was excellent.
Daniel Scott came out on Wed 11th and was extremely polite, well informed and helpful. We looked at all the drains and he explained what we could see.
Thank you, a great service - Angus

First class company. Gave info on arrival time. Was on time cleared problem in less than 5 minutes. Operator was excellent cannot say anything but good about this company

I was offered a same day appointment, but opted for the next morning. An early phone call to give me the arrival time. A prompt, efficient and very personable young man carried out an inspection and found the problem to be off my property but affecting two others. Wessex Water contacted and came out straight away, so impressive service all round.
Thank you.

Excellent service came quickly and got the job done thankyou

First time user of this company.
Called them in the morning and the job was sorted by mid afternoon ‘perfect’ !
Called me hour before they arrived and sorted three blocked gullies.
Matt was polite and left the site clean.
Thankyou.

Great experience today with Dan from Dyno-Rod Cheltenham. Gave good advice, explained how my drains worked, and was able to clear a blocked drain on the spot.

Very helpful and completed the task at hand very quickly whilst providing a running commentary (which was helpful)
One improvement suggestion - I was not advised in advance that blocked toilets are likely to require removal of the toilet in advance before the engineer can clear the pipe work - which means calling in a separate plumber/builder to complete this work first (as the Dyno Rod engineer is unlikely to be able to do this) and therefore a need to rebook the appointment at a later date.

It would be helpful to raise this when the first appointment is booked and mention it in the on-line information - luckily I had already done this

Both Cliff and Martin provided an excellent service offering experience and knowledge to the situation. We felt able to ask and shown images on the camera. Everything explained clearly made it a learning experience. They also respected our property . Communication from office staff was also excellent. We cannot praise the company highly enough.

Dan came to my house at short notice. He was very helpful very polite and did everything we asked of him with a smile.

This was great anyway, but when you consider the nature of some of the tasks he does, it was even more impressive.

I can highly recommend him - which I rarely say!

Thanks Dan!