J Parkers Wholesale Omdömen 

My hanging baskets were delivered without any liner which has meant that I have to water twice a day, the water runs straight through onto the floor, and if I go away even for a night the flowers die quite rapidly! I am left with very disappointing hanging baskets! I contacted customer service but they did not respond! It just seems crazy to not have a liner!

The order was through evri and took a long time arrive, the box was up on end. All plants were in a sorry state, nearly dead and remaining small stems / leaves were elongated and pale. Brown nearly dead plants was explained away as healthy root balls so plant and water for 4 weeks and will be better... they are more brown now than before after a few days in the garden in shade / light sun and healthy soil - not great and now have found out other friends have had the same experience and lack of giving any care from the seller.

22/7/26 In answer to a response from the seller ...... Customer service unhelpful even after sending photos of the brown plants, no care given from anyone just wait and see - I was excited to receive the plants after seeing the photo on the website and didn't know they would arrive so bad - worse than the free shelves of dead plants in garden centres. Just saying and won't ever buy from you again - my friend nearby has also had bad condition plants arrive and no care given either..... seems a trend - vote with my feet

I have ordered plants twice and they have arrived well packed and in very good condition. The second time of ordering I was charged £4.99 delivery and then got sent an hour later free delivery. I emailed customer service and they explained it was only for a first order but they refunded it straight away no problem. Very good customer service.

Unfortunately on delivery the plants were not in good condition. There was some delay between dispatch and the delivery so the plants were quite dry and distressed. We have only managed to salvage 2 out of the 5 Poppies so not a good experience.

It is the first time I have used this company for plants and I was very disappointed with the delivery time scale which was only made clear after payment was taken . I ordered 3 plants on Tuesday the 30th of june and was a little surprised the estimated delivery was end of August Having questioned this it was explained the plants are picked and packed in season so that they arrive in great condition. It is my fault I didn't read the full terms on there website as it is clearly there but for now I am driving round all my local nurseries and garden centres to see if I could have got these here in the uk and saved myself a big wait .

I recently had an order from J Parker Dutch Bulbs £119, but I’ve been very disappointed with the order. I specifically ordered 48 pink and 48 white calabracha but what turned are 14 in orange- I also lost 9 plants

Excellent customer support and stood by the quality of plants over several orders with a no quibble refund or replacement for any failures. They have exceeded commitment levels beyond any other plant supplier I have dealt with. They are easy to contact by phone or e mail, helpful and respond very quickly.

THE PLANTS ARRIVED WELL PACKED AND IN GOOD CONDITION, ALL HAVE GROWN ON WELL

Inadequate packaging:
Crushed & damaged plants were delivered after waiting nearly 3 weeks.
These fragile expensive plants (~£100) were damaged due to movement in transit caused by completely inadequate packaging!!
Parker’s caused the problem:
​6 large pot expensive plants were lain on their sides in one long box on top of each other with the base of one plant pot on top of the plant underneath. NO NESTING OR DIVIDERS!
Other outlets I’ve ordered from have only used upright, separately pocketed window panelled packaging so handling is obvious!
Printed instructions about package orientation was inadequate - the arrow to guide the haulier on how to orientate the box was only visible once the box was upended.
By the time the handling arrow is visible the plant damage would have happened.
No carry handles to make orientation obvious.

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little excessive, pity the plastic portions could not be recycled. Would not hesitate to buy from Parkers again.

Unfortunately the (£28) plants were lost by the delivery company Evri - who said they would check and get back to me but after 2weeks they didn’t. Rang JParkers, they checked and offered a refund - advising not to wait & see any longer - as the plants would be in poor condition were they to turn up now.
Honest assessment by them. So despite no plants 4⭐️ for customer service.

It was a mixed order several packages of the same plugs. Some plants arrived dead/rotting from the roots and could not be salvaged despite opening packaging and increasing airflow.

I was very disappointed with the supply of barerooted raspberries,currant,and gooseberries and the plum tree as these arrive in a very dry condition, even though these were I mediately soaked for minimum of 18 hours ,only about 50% of them appear to have recovered ,my concern is that the plants were left hanging about the packing station as when I phoned up to find what was happening to my order , I was told that you were waiting for the supply of some plants before completing and posting the full order. Needless to say I was very disappointed this time but will try one more time to restock my garden

I have ordered from JP for many years and have found the quality of plants variable but mostly acceptable. In my last order all the hardy perennials were either poor quality and shrivelled or quite simply dead. Most of the shrubs were better. Elaeagnus, Knapp HIll Azaleas and Euonymus 'Red Cascade' were all good or excellent. The bare root hawthorns were dead and two packs of shrubby Potentilla were either dead or very shrivelled. I don't think I will order from this company again. Pay a bit more and buy from a more reliable nursery like Farmer Gracy. They are more expensive but overall better value.

Made a big order in the sale - everything was good quality and healthy. Wouldn’t hesitate to buy again.

Fast delivery and bulbs arrived in good condition. Price was highly competitive. Assuming the bulbs grow I’ll use this company again.

The process has been very poor. I made an order on 28 April and didn’t receive a confirmation email. When I called Parker’s to check my order was being processed, I was told there had been a technical problem. After about 4 weeks some plants arrived in very poor condition. I called again and these were replaced. I’m still waiting for the final part of my order - it will be soon be 7 weeks from the point of ordering.
Whenever I’ve spoken to someone, they’ve been helpful, but I would go elsewhere in future. I’ve had to do all the chasing, the plants have been variable in quality and the process has been far too protracted and difficult.

Took forever to deliver very poor quality plants!

I received plants that were completely dried out with hardly any foliage and completely sub standard. I initially requested replacement plants but after waiting some weeks asked for a full refund instead. I am still waiting. Yesterday the write insisting the plants were ok. They were not. I will never order from them again and would definitely not recommend them.