Absolutely appalling service. My CUPRA Born went in for a warranty repair, and came back with a damaged wing mirror that was perfectly fine when I handed it over. Even worse, the mirror as... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a vehicle whilst our previous car was written off, Sam was friendly during the process and explained everything. Test drive was lovely. Noticed a few issues with the car that he would... Se mer
For the second time in as many months my vehicle has been booked in for different work. Each time I get a phone call the day before telling me they are cancelling the appointment as they are no lo... Se mer
Avoid at all costs. We bought a car last April and reported issues under the warranty. Service manager said parts were on order numerous times, until he was dismissed and we found that nothing had ev... Se mer
Företagsinformation
Kontaktuppgifter
1,7
Mycket dålig
26 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Been writing emails to customers…
Been writing emails to customers service for about a month they are not responding not even acknowledging the reception of emails
Citroen….Never again
Helder pinto
13 november 2024
Omdöme utan inbjudan
Thank you Sally.
We recently purchased a Citroen C3 from this garage. Sally Kittle was so kind and knowledgeable in helping us decide which car was best for our needs. From the start, to the end, when we purchased and collected the car, her service to us was amazing. Thank you Sally.
7 juni 2024
Omdöme utan inbjudan
Worst unhelpful customer service ever
Wife bought a mobility Citroen from King's Lynn and they were very helpful, roll on a year and 5 warranty visits they are very unhelpful. This time after a plague of electrical problems yet again the drivers seat would not move as my wife has to move it back to get out. It was fully back and wouldn't move forwards so she couldn't drive it. Phoned Duff Morgan King's Lynn and they said it would have to go to Norwich as they were stopping warranty work now although we had an email stating the end of the month. She said she couldn't drive it but they couldn't care less and told her to ring Mobility. Each time we have visited them we have had trouble with a loan car although mobility states they will supply one. Would we buy a car from Duff Morgan, NO NO NO
22 maj 2023
Omdöme utan inbjudan
I recently visited the Parts Department…
I recently visited the Parts Department at Duff Morgan Citroen in Norwich to enquire what the cost would be to buy a replacement flip key for my Citroen Berlingo van. I was told there was fault with the spring, which prevented the key being returned to the locked position. I was quoted £360 for a new replacement key. As I thought this was excessive, I declined to buy a new key. A friend recommended a local key cutting shop as her husband had experienced a similar problem, so I thought I would see if they could help. It took about 10 minutes for this shop to take the old key case apart and transfer the workings into a new case. Everything works fine now and I was charged £20. What a difference in price! I would definitely not use Duff Morgan Citroen again.
8 december 2022
Omdöme utan inbjudan
Bought a vehicle whilst our previous…
Bought a vehicle whilst our previous car was written off, Sam was friendly during the process and explained everything.
Test drive was lovely.
Noticed a few issues with the car that he would rectify prior to collection. Apart from one issue that was requiring a part on backorder. And the other is being resolved via their after-sales team. But the car clean done prior to the collection was not a perfect clean but acceptable nevertheless.
We will be back!
3 oktober 2022
Omdöme utan inbjudan
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