Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Se mer

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Betygsatt 5 av 5 stjärnor

I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing! I couldn't recommend e... Se mer

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Betygsatt 5 av 5 stjärnor

I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Se mer

Betygsatt 5 av 5 stjärnor

The customer service team promptly dispatched the missing items of my initial order once they saw my comment on Instagram. Really like that the social media platforms can be used to communicate with b... Se mer

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Företagsinformation

  1. Leverantör av skönhetsprodukter

Skrivet av företaget

Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

257 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(257)

56 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Spanish mosquitoes

Quick delivery and came with a freebie. Also the lip oil plumper works for Spanish mosquitoes

4 juni 2026
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you for your review :)

Betygsatt 5 av 5 stjärnor

Excellent customer service!

I cannot explain to you how excellent the customer service is! Not only do I love the products, but when the product arrived damaged, it was replaced within a day of emailing!
I couldn't recommend enough! Brilliant on the go make up! I look forward to using this on holiday and clipping it onto my bag ☺️

18 juni 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you for your review and kind words. :)

Betygsatt 5 av 5 stjärnor
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you for your review. Have you tried our other hair care products? :)

Betygsatt 5 av 5 stjärnor

Sarah

Sarah was very helpful and replied very quickly to my email. She kindly offered me a replacement product which I really appreciated. Great Customer Service.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you for your review and kind words. :)

Betygsatt 5 av 5 stjärnor

Very helpful customer service

I emailed Dr Paw Paw as I had a small issue with the packaging for one of their products and Jessica from customers service replied quickly and was extremely helpful. They obviously care about their customers and I was very happy with the service.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Betygsatt 5 av 5 stjärnor

I was very pleased with how customer…

I was very pleased with how customer service handled my complaint.
I bought a DrDrPawPaw lip balm which was just liquid,
I sent the product number & received a replacement in the post the next day.
Excellent service

11 maj 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Betygsatt 5 av 5 stjärnor

Great customer service

My balm had a break in it, and after contacting them they responded super quickly to resolve it, ensure I was happy, and investigate why it happened. Great service.

28 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Betygsatt 5 av 5 stjärnor

I received 2 tubes of Dr Pawpaw lip…

I received 2 tubes of Dr Pawpaw lip balm 25ml each as a gift, but the contents would not come out of either tube no matter how hard I pressed. On the back of the tubes it says made in PR China.
I contacted Dr Pawpaw and submitted photos of front and back of what I'd received.
Jessica at Customer service was very helpful, and kindly offered to send me some replacements that had been manufactured in the UK.
I went onto their site and chose their 100% natural options - shea butter lip balm, and the clear lip balm.
I want to thank Customer services for the fast and professional service they provided. They arrived the next day and were beautifully packaged, and I'm very happy with them.

16 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

Thank you! Your review means so much to us at DPP.

Betygsatt 5 av 5 stjärnor

I love Dr PawPaw

I love all Dr PawPaw products, but had a problem with a split tube of balm from a recent order. I contacted Customer Service straight away and was contacted really quickly by an assistant called Katie. She apologised for the fault, said it would be investigated and promised to send me a replacement tube. I've never had a problem before, but couldn't have asked for better service.

13 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, sorted my issue out with speed and efficiency.

13 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Betygsatt 5 av 5 stjärnor

Great experience due to Jessica from…

Great experience due to Jessica from the customer service team being very friendly, polite & giving me clear instructions and advice. I highly recommend their product & services.

1 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Betygsatt 5 av 5 stjärnor

The customer service team promptly…

The customer service team promptly dispatched the missing items of my initial order once they saw my comment on Instagram. Really like that the social media platforms can be used to communicate with business and raise issues like this, and Dr Paw Paw is effectively and efficiently maximising this platform for their customers. Thank you Katie Lott for swiftly responding to my email. Thank you.

1 april 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Betygsatt 5 av 5 stjärnor

I had an issue with a product and Katie…

I had an issue with a product and Katie responded quickly and dealt with the problem straight away! Great customer service.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service

24 mars 2026
Omdöme utan inbjudan
Logotyp för Dr.PAWPAW

Svar från Dr.PAWPAW

We really appreciate you taking the time to submit and review and your continued custom. Dr.PAWPAW

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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