Logotyp för Driving Test Genie
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Driving Test Genie Omdömen 

1 858
•
TrustScore 4.5 av 5

4,4

Trafikskola
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... Se mer

Betygsatt 5 av 5 stjärnor

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... Se mer

Betygsatt 5 av 5 stjärnor

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... Se mer

Betygsatt 5 av 5 stjärnor

We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... Se mer

Företagsinformation

  1. Trafikskola

Skrivet av företaget

We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(1 858)

2 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Remove the cancellation stress!

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so brilliant. Within hours we had our 1st offer of a cancellation closer to home. The service is easy to use, customer service excellent and takes all the time consuming stress out of the process. We could not be more pleased.

15 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam


I registered with this app a month ago and haven’t received a single booking since. It feels like a scam—they take your money, but there’s no return on the investment. I’ve tried reaching out multiple times via email, but no one responds. It’s incredibly frustrating, and I hope others don’t fall into the same trap. I’ve already paid and still have no updates or resolution. This has been a terrible experience.

31 december 2024
Omdöme utan inbjudan
Logotyp för Driving Test Genie

Svar från Driving Test Genie

Hi there. We cannot identify you as a customer from your user name here. We have requested more information from you via TrustPilot. Please can you contact us at support@drivingtestgenie.co.uk so that we can look in to your account specifically and help you wherever we can.

Betygsatt 1 av 5 stjärnor

Fraudulent!! Bad rules for consumers !!

My experience with this company was very bad!!

I saw the ad on the internet and the reviews, it seemed to have good credibility and honesty, but everything starts after the payment.

As soon as I paid for the cancellation request, I immediately sent an email and asked to cancel my subscription and get my money back, because I wasn't going to use the service and I paid and regretted it.

The customer service representative's response was to say that the rules were clear and that they would refund the money after 30 days if I didn't receive any notification to cancel. I immediately responded to GENIE support and requested my refund and the person, pretending not to understand, sent a cancellation date so that they could use this as a service provision and not refund my money.

I paid and sent an email to cancel, it was immediate!!! The company's policy of not listening to the consumer's situation and carrying out the procedure to return the order is terrible.

GENIE, I just want my money back!!!! I don't want the service.

Be careful with this company!!

Leaving a customer satisfied and possibly praising and promoting the service is better than leaving them unhappy.
Throwing away £14.99 to not get the service is very bad!!!

28 november 2024
Omdöme utan inbjudan
Logotyp för Driving Test Genie

Svar från Driving Test Genie

Hi there Rosi. I cannot see an account for you on our system as I note that you requested your account to be deleted. We do not hold any information on your account and therefore it is not possible for us to comment on any sequence of events, their timing or the order in which they happened. Our policy for refunds is really clear and simple and we observe it so that we can be fair to all of our customers. We are pleased to note that you got a cancellations as they are increasingly hard to find.

Betygsatt 5 av 5 stjärnor

No-fuss rebooking

No-fuss rebooking. Instructions were clearly stated all I had to do is wait. They do the job, might not be the dates you are looking for as cancellations are not a guarantee but overall they do what they say.

7 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Paid for test genie £18 and all i get…

Paid for test genie £18 and all i get is waiting on genie its been like this for 3 weeks

21 november 2024
Omdöme utan inbjudan
Logotyp för Driving Test Genie

Svar från Driving Test Genie

Hi Amy. I have checked your account and can see that you have actually booked a cancellation via our service for 19 November. We then heard from you again on 2 Dec to update your details.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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