DriveTime Car Sales - Salt Lake City Omdömen 

I would not recommend this company based on my experience. I purchased a vehicle from them only to discover that the engine had apparently been replaced without proper documentation or disclosure. Now I’m left with a car that doesn’t run, approximately $6,000 still owed on the vehicle, and another $6,000 in estimated repair costs.

This has been an incredibly frustrating and costly experience. I feel misled about the condition and history of the vehicle, and I’m the one left dealing with the financial consequences. I expected honesty and transparency when making such a major purchase, but that is not what I experienced.

I strongly encourage anyone considering buying from this company to do their homework, get an independent mechanical inspection, and verify the vehicle’s history before signing anything. Based on my experience, I would not do business with them again.

Roberto was amazing and patient made sure I got everything I needed also stayed late to make sure I could take my vehicle my home

They are full of crap. I just came from there. They do their credit check after u find a car u like. They wanted me to pay 5600 to 6600 down for a Chevy equinox and Nissan Sentra. I told the guy I don’t have 5600 and said thanks and left. They do their credit check credit checks to see what u actually qualify for after u test drive the cars. Which is bullshit.

Lisa its amazing i was not planning to buy a car and she was so patient with me showing me all the cars i did the drive test got in love with one and i got it super easy they are very friendly and easy to work with. 100% recommend

They made the car buying process super easy! Ed was very helpful and made the process in and out! 10/10 would purchase from them again love my new ride 😊

Devin Woods was very thorough with all of the financial information & terms. He was engaging & seemed to care about my situation & needs.

Im from Texas the truck I purchased was in different state they had everything ready worked with me over the phone
Great service

Place is awesome!! The sales agent Lisa was friendly and didn’t feel any pressure to buy a car. All there cars are very good looking. Financing was easily done right online. So no way of going in and then get denied and feel embarrassed. The whole place was a nice atmosphere. I top manager also came and helped with questions that I had. Five star place.

Great customer service! We drove from out of state and would do it again. Everything from opening the door for us to making sure we were 100% happy with everything before leaving. They went above and beyond, turning a stressful situation into a happy ending. We did not think we would be approved.

Shout out to Geo and Greg! Will most def come back, again.

They made the process easy and painless thanks ED and Lisa made our buying experience great

I had a vehicle before through Drive Time and I had an accident and it was totaled, I came back and got into another vehicle very easily.

I was hopeless because I recently went through a tough experience in life and my credit was flipped upside down. I had been told no by every dealership I visited, (and it was a lot of them). Then one night I was scrolling through and I saw the drivetime had a large selection of nice vehicles so I figured I would apply and after all the no's they gave me a yes! They were wonderful to work with, excellent in listening to what I needed rather than what they needed and overall I ended up with a vehicle nicer than I expected to be driving. Couldn't be more grateful!! Thank you Drivetime Team.

I had Devin he is a badass you guys need to keep him around got me the car and I couldn't be more satisfied thank you guys

Quick and easy experience everyone was professional and helpful

Devin and Greg were extremely helpful and respectful! Helped without being pushy, left with a car.

ED,Devon and Lisa were awesome the salt lake location has an awesome team. Just wish they had a wider selection but if you need a ride this is the place to be. ED was my guy. Look for him.

We had the best experience with Katie at the Murray location. She was knowledgeable, helpful and low pressure. I would recommend DriveTime!

Freddy was more than helpful! He made the process quick and painless, and was very helpful with such a great attitude! I had a great experience, thank you.

The sales person Lisa was very patient and helpful, everyone in dealership was very nice and helpful.

DO NOT BUY A CAR HERE this place is an absolute joke. I bought a car here less than 6 months ago and it has been in the shop more than I've been able to even drive it. It's had everything you could imagine fixed on it and now possible looking at a second engine in it, first one put in less than a month ago. So not only am I paying for a car I can't even safely drive my kids in, I'm paying for car rental, repairs silverrock doesn't cover and deductibles. It would have been cheaper at this point to be renting a car this last six months. I had to pick up a second job just to be able to afford to live due to this car and all of its issues. It's beyond ridiculous. Drivetime is absolutely no help in this either. It's just bring it back to the shop to be fixed. Well it's ridiculous it should even have to be in the shop this entire time since purchasing it. Save yourself the stress and do not buy here